Supervisor - Meter Services - Military Veterans
at Avangrid
Position Information
Location: Orange, CT
Pay Range: $101,400 - $126,700
Schedule: Office
JOB SUMMARY: The Supervisor for Gas - Customer Charged Services will s upervise union employees in the Southern Connecitcut Gas (SCG) Customer Charged Service Department in both office and field capacities. Oversees daily work in both utility and service operations, safety compliance, field inspections, and training functions. Ensures all mandatory compliance goals are met and interacts to resolve customer issues and concerns (external and internal) providing overall customer satisfaction.
Key Responsibilities
- Supervises to ensure safe and efficient operation of the daily field activities of Service Technicians.
- Responds to gas leak emergencies providing oversight on policies and procedures outlined in SCG/CNG Service Policies and SCG O&M Policies
- Supports and provides all required and necessary resources for Service Technicians to maintain first responder status and service contract obligations
- Provides and ensures both HR and safety training goals are met with an emphasis on Operator Qualifications
Required Qualifications
- Minimum 5 yrs of relevant experience or equivalent
- High School Diploma / GED required
- Valid CT Driver's License
- Knowledge of natural gas properties and distribution with technical applications to end user systems for heating
Preferred Qualifications
- Associate or Bachelor's Degree with a minimum of 5 yrs experience
- Valid State of Ct Trade License
- Previous experience at a Supervisory level
Competencies
- Growth & Continuous Improvement
- Initiative & Change
- Focused on Results
- Customer Centric (internal and/or External)
- Communication
- Collaboration
- Leadership (people managers/leaders)
Avangrid employees may be assigned a system emergency role and in the event of a system emergency, may be required to work outside of their regular schedule/job duties. This is applicable to employees that will work in Connecticut, Maine, Massachusetts, and New York within AVANGRD Network and Corporate functions. This does not include those that will work for Avangrid Renewables.
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Mobility Information
Please note that any applicant who is not a citizen of the country of the vacancy will be subject to compliance with the applicable immigration requirements to legally work in that country
AVANGRID's employment practices and policies are geared to hiring a diverse workforce and sustaining an inclusive culture. At AVANGRID we provide fair and equal employment and advancement opportunities for all employees and candidates regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status, disability, protected veteran status or any other status protected by federal, state, or local law.
If you are an individual with a disability or a disabled veteran who is unable to use our online tool to search for or to apply for jobs, you may request a reasonable accommodation by contacting our People and Organization department at careers@avangrid.com
Job Posting End Date:
Orange, CT
AVANGRID, Inc. (NYSE: AGR) is a leading, sustainable energy company with $32 billion in assets and operations in 24 U.S. states. AVANGRID has two primary lines of business: Avangrid Networks and Avangrid Renewables. Avangrid Networks owns eight electric and natural gas utilities, serving 3.2 million customers in New York and New England. Avangrid Renewables owns and operates 7.1 gigawatts of electricity capacity, primarily through wind power, with a presence in 22 states across the United States. AVANGRID employs approximately 6,500 people. AVANGRID supports the U.N.’s Sustainable Development Goals and was awarded Compliance Leader Verification by Ethisphere, a prestigious third party verification of its ethics and compliance program.