Job ID 1101095BR
- Models and delivers a distinctive and delightful customer experience.
- Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.
- Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
- Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
- Provides customers with courteous, friendly, fast, and efficient service.
- Recommends items for sale to customer and recommends trade-up and/or companion items.
- Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.
- Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.
- Implements Company asset protection procedures to identify and minimize profit loss.
- Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
- Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.
- Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.
- Has working knowledge of store systems and store equipment.
- Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.
- Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).
- Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.
- Complies with all company policies and procedures; maintains respectful relationships with coworkers.
- Completes special assignments and other tasks as assigned.
- Attends training and completes PPLs requested by Manager or assigned by corporate.
- Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
- Requires willingness to work flexible schedule, including evenings and weekend hours
- Prefer six months of experience in a retail environment.
- Prefer to have prior work experience with Walgreens.
- Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
- Requires willingness to work flexible schedule, including evenings and weekend hours.
An Equal Opportunity Employer, including disability/veterans.
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LIFE AT WALGREENS
No matter where you are, life at Walgreens is driven by a culture of helping others. From our store aisles and warehouses to our HQ and technology hub, there’s a spirit of excitement and innovation everywhere you look. A career at Walgreens means joining a company that’s been dedicated to our customers and the communities we serve for over 120 years.
RED, WHITE, AND BLUE ARE OUR COLORS TOO!
We’ve made a big commitment to hiring veterans for our team. But this is more than just a pledge. We’re backing it up with the kinds of things you need to successfully transition into the next stage of your career – like training, educational opportunities and support. After all, we’re counting on you to help the thousands of people we serve in our communities. So, you can count on us every step of the way.
Our HERO Program (Helping Veterans with Educational and Retail Opportunities) – created specifically for those who have served – can set you on a path to store management. Whether you join our team as a shift lead, emerging store manager, pharmacy operations manager or store manager unassigned, you’ll get the tools and support to succeed, including on-the-job training, mentorship, Walgreens University courses and instructor-led workshops.
GET YOUR BACHELORS DEGREE, AND REACH YOUR EDUCATIONAL GOALS
As a veteran in our HERO program, you can earn your bachelor’s degree through our educational partner, Southern New Hampshire University (SNHU). SNHU is approved for VA educational benefits and accepts transfer credits from prior education and your military training. You’ll even get exclusive tuition savings and you can work toward your degree in flexible eight-week terms with support from a dedicated team of advisors with experience in every branch of the military.
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