Senior Research Systems Engineer | Harvard University Information Technology - Military Veterans

at HERC - New England

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Harvard University Information Technology (HUIT) is a community of Information Technology professionals committed to delivering service and technological solutions in support of teaching, learning, research and administration. We are recruiting an IT workforce that has both breadth in their ability to collaborate and innovate across disciplines – and depth in specific areas of expertise. HUIT offers opportunities for IT professionals to learn and work in a unique technology landscape and service-focused environment. If you are a technically proficient, nimble, user-focused, and accountable IT professional who also connects with the importance of collaborating well in a team environment, we are looking for you! This position is responsible for applications and systems in support of Harvard's Faculty of Arts and Sciences (FAS) research community. The specific systems this position will be focused on are often referred to as Operational Technologies (OT) which are technologies that monitor or control things in our physical environment. In the context of research, they include research instrumentation and related applications and infrastructure. It is the first position as part of a collaboration between FASRC (FAS's Research Computing) and HUIT's OT team, and as such is expected to help support the planning for, and evolution of this collaborative effort. You will be part of a talented team of engineers that demonstrate superb technical competency, delivering mission critical systems and ensuring the highest levels of availability, performance and security. Principal Duties and Responsibilities: Act as senior technical contact and consultant for faculty and their teams implementing OT & IoT systems (research instrumentation and related applications and infrastructure) to support their research Partner with PIs and their teams to design, spec out, and make recommendations regarding the OT systems needed to support research activities. Work collaboratively with the FASRC team to leverage the broader team's expertise in support of design and technology recommendations and more generally, be a key contributor to the FASRC team. Ensure the optimal implementation of solutions, by leading or participating in projects involving teams from different parts of Harvard, HUIT, and 3rd party partners. Responsible person to ensure these systems are functioning properly, patched and supported adequately. And when issues arise, drive to identify root causes and remediate them. Communicate effectively with all parties involved. Be a contributor to roadmaps and longer-term plans to support Research OT. Please provide a cover letter with your application. Please note: Harvard University requires pre-employment reference and background screening. We are unable to provide work authorization and/or visa sponsorship. This position has a 180-day orientation and review period. More about HUIT: Harvard University Information Technology (HUIT) is responsible for the strategy, planning, and delivery of information technology across the University. Our mission is to assure Harvard's leadership in IT. We strive to make it easier for faculty, students, and staff to teach, research, learn and work through the effective use of information technology. HUIT's core values are User Focused, Collaborative, Innovative and Open. IT Academy (designed for IT Staff): HUIT's IT Academy aims to enable each IT staff person to grow professionally and become a trusted partner to her or his team. The IT Academy is built on the belief that every IT staff member across the University (including technology employees at each school and campus) can grow in her or his area of expertise as well as building strong people and project management skills. Learn more here: https://itacademy.harvard.edu/ Total Rewards: Harvard's Total Rewards Program is designed to attract, retain, and reward the performance of talented employees. As a Harvard staff member, you enjoy many perks that come with working for one of the top employers in Massachusetts, including: Paid Time Off: 3 - 4 weeks accrued vacation days, 12 accrued sick days, 12.5 paid holidays plus winter recess, and 3 personal days awarded each calendar year. Medical/Dental/Vision: We offer a variety of excellent medical plans, dental & vision plans. Retirement: University-funded retirement plan with full vesting after 3 years of service. Tuition Assistance Program (TAP): $40 per class at the Harvard Extension School and discounted options through participating Harvard grad schools. Harvard University Employees Credit Union: Our employees credit union provides a complete line of services for all your financial needs. https://huecu.org Transportation: 50% discounted MBTA pass as well as additional options to assist employees in their daily commute. Wellness options: A variety of programs and classes at little or no cost, including stress management, massages, nutrition, meditation and complimentary health services. Access to athletic facilities, libraries, campus events and many discounts throughout metro Boston. Learn more: https://hr.harvard.edu/totalrewards Accessibility: Harvard University IT plays an important role in supporting Harvard's commitment by seeking to create, procure and deploy technologies that are accessible to all, including and especially those who live with disability. Harvard welcomes individuals with disabilities to apply for positions and participate in its programs and activities. If you would like to request accommodations or have questions about the physical access provided, please contact our University Disability Resources Department. Salary Grade: 058 Union: 00 - Non Union, Exempt or Temporary Minimum of seven years' post-secondary education or relevant work experience The following Additional Qualifications are strongly preferred. If you meet some, but not all, you are still encouraged to apply; we value employees with a willingness to learn. 5 years of relevant work experience Demonstrated experience with infrastructure support related to network, server admin, operating system support and hardware. Experience with Research Operational Technology Demonstrated experience in field support in complex environments Experience administering both Windows and Linux environments preferred Experience working with vendor products and understanding of integration needs with enterprise systems. Experience with a programming or scripting languages. EQUAL OPPORTUNITY EMPLOYER: We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Commitment to Equity, Diversity, Inclusion, and Belonging Harvard University views equity, diversity, inclusion, and belonging as the pathway to achieving inclusive excellence and fostering a campus culture where everyone can thrive. We strive to create a community that draws upon the widest possible pool of talent to unify excellence and diversity while fully embracing individuals from varied backgrounds, cultures, races, identities, life experiences, perspectives, beliefs, and values.

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The Higher Education Recruitment Consortium (HERC) is a national nonprofit network of higher education and affiliated employers, committed to institutional collaboration, creating diverse workplaces, and assisting dual career couples. Searching for a job in higher ed? Our job board hosts over 30,000 faculty and staff jobs at workplaces that value diversity, equity, and inclusion. Set up your job seeker account today at: http://www.hercjobs.org For our member institutions, we offer recruitment and retention resources, vibrant regional networks, and a new online community of practice, HERConnect. All of our resources can help you advance inclusive excellence at your institution.