Evanston, Illinois

Department: McC Information Technology Salary/Grade: ITS/81   About McCormick: Northwestern University’s McCormick School of Engineering and Applied Science is redefining engineering education and research through its pioneering “Whole-Brain Engineering” philosophy, integrating the elements of left-brain thinking — analysis, logic, synthesis, and math — with the kind of high-level right-brain thinking that fosters intuition, metaphorical thought, and creative problem solving. Augmenting the analytical core of engineering with substantial initiatives in design, entrepreneurship, leadership and personal development, and unusual collaborations that span disciplines, Northwestern Engineering students and faculty are prepared to take the world in a whole new direction. Northwestern Engineering comprises more than 1,800 undergraduate students, 2,000 graduate students, 190 faculty members across nine academic departments and varied programs, centers, and institutes. Northwestern Engineering staff members support innovative academic programs, an intellectual footprint that deepens the frontiers of knowledge, partnerships that catalyze education and research, and a diverse culture that embraces different viewpoints and ideas. Job Summary: A senior-level Linux Systems Administration position in which the occupant provides subject matter expertise in support of Ubuntu and RHEL for research and academic support at a top-10 university's engineering school.  In addition to normal sysadmin tasks, the successful candidate will be responsible for higher-order tasks, such as designing and implementing software and hardware strategies to facilitate the university's advanced research and teaching missions, evolving automation processes, expanding cloud offerings, and consulting with faculty to assess needs and provide solutions. Please Note: As a primarily systems administration positon that involves critical infrastructure support, there will occasionally be times when the occupant of this position will be required to work outside of normal business hours or on weekends in order to complete some time-dependent tasks. Specific Responsibilities : Strategic Planning Leads planning, development, and coordination of operations and projects for current and future infrastructures. Anticipates impact of growth and changes in operations, and recommends design and/or process changes. Participates in disaster recovery/business continuity planning including backup and recovery procedures and higher availability configurations.                                                                       Administration Ensures data/media recoverability by implementing a schedule of system backups and database archive operations. Facilitates coordination and a thorough understanding of requirements, attends project meetings, creates written meeting notes, creates appropriate ticketing, etc. Maintains policies and standard procedures to increase system uptime. Identifies training needs and keeps current on application technologies. Monitors security alerts and ensures that appropriate patches are applied in an automated and timely fashion; works with developers to patch or upgrade custom code for security compliance. Documents and maintains system standards; researches and recommends innovative approaches for system administration tasks. Creates and maintains standard OS installation images for virtualization templates.                                                                                                                                                                                                                                                                                                                                                                                           Co-administers faculty HPC computer clusters. Development Monitors application performance on servers. Evaluates and manages appropriate software and hardware allocations to achieve an optimum performance level. Performs capacity planning for projecting future growth. In collaboration with development project teams, builds, rebuilds, and/or updates servers and configures hardware and virtual machines (VM), applications, peripherals, services, networking, storage. Installs and maintains complex software packages in support of teaching and research. Performance Leads troubleshooting of application, operating system(s) server hardware, network communications and storage problems within infrastructure. Provides a second level of support; leads service incident and problem resolution efforts to support entrusted applications/products. Provides user support on deployed servers.  Consults on best practices to users. Provides data and metrics to support sizing requirements and performance tuning decisions. Participate in related decision processes with managers and leads.    Other duties as assigned. Minimum Qualifications: Successful completion of a full 4-year course of study in an accredited college or university leading to a bachelor's or higher degree in a major such as computer science, information technology, or related; OR appropriate combination of education and experience. 4 years system administration or other relevant experience required. Minimum Competencies: (Skills, knowledge, and abilities.) Advanced level Linux (RHEL and/or Ubuntu) server and desktop administration, docker management and deployment, DNS & DHCP management, practical virtualization technology, public key encryption, data backups systems, openssl, shell script programming Documentation experience for institutional memory and for user & team training Good written and oral communication skills Experience mentoring junior sysadmin team members Ability to quickly and competently acquire and apply new skills as needed Experience configuring and managing Linux computing clusters Strong foundation in OS hardening and system security best practices Preferred Qualifications: 4 years of senior level server and desktop Linux systems administration experience. Preferred Competencies: (Skills, knowledge, and abilities) Professional experience with portainer, kubernetes, HTCondor, Infoblox, Juniper SRX firewalls, CrashPlan Pro (or other) cloud backups system, WebDAV configuration, CertBot, HADOOP, CUDA, LDAP, and python, PHP, perl programming. Experience using a ticket management system to track requests a plus. Benefits: At Northwestern, we are proud to provide meaningful, competitive, high-quality health care plans, retirement benefits, tuition discounts and more! Visit us at https://www.northwestern.edu/hr/benefits/index.html to learn more. Work-Life and Wellness: Northwestern offers comprehensive programs and services to help you and your family navigate life’s challenges and opportunities, and adopt and maintain healthy lifestyles. We support flexible work arrangements where possible and programs to help you locate and pay for quality, affordable childcare and senior/adult care. Visit us at https://www.northwestern.edu/hr/benefits/work-life/index.html to learn more. Professional Growth & Development: Northwestern supports employee career development in all circumstances whether your workspace is on campus or at home. If you’re interested in developing your professional potential or continuing your formal education, we offer a variety of tools and resources. Visit us at https://www.northwestern.edu/hr/learning/index.html to learn more . Northwestern strongly recommends COVID-19 vaccinations and boosters for people who can obtain them as a critical tool for minimizing severe illness. More information can be found on the  COVID-19 and Campus Updates  webpage. The Northwestern campus sits on the traditional homelands of the people of the Council of Three Fires, the Ojibwe, Potawatomi, and Odawa as well as the Menominee, Miami and Ho-Chunk nations. We acknowledge and honor the original people of the land upon which Northwestern University stands, and the Native people who remain on this land today. Northwestern University is an Equal Opportunity, Affirmative Action Employer of all protected classes, including veterans and individuals with disabilities. Women, racial and ethnic minorities, individuals with disabilities, and veterans are encouraged to apply. Click for information on  EEO is the Law.    #LI-GY1

Evanston, Illinois

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