Mount Laurel, New Jersey

OverviewCanon Financial Services in Mount Laurel, NJ is currently seeking a Customer Service Coordinator who will be responsible for processing terminations and maintaining the proper distribution and processing of all incoming mail for CFS. This role will also assist the Customer Service department across multiple functions and participate in additional tasks and projects as assigned, which may include assisting with inbound customer service phone calls or outbound client follow-up communication. This position is full time and offers a hybrid work schedule requiring you to be in the office Tuesdays and Wednesdays with an option to work from home the remainder of the week (unless a specific business need arises requiring in office attendance on other days). Note that work schedules and office reporting requirements may change from time to time based on business needs. ResponsibilitiesResponsibilities include, but are not limited to: - Process terminations and other ancillary tasks - Correspond with customers to validate address changes via telephone or email. Utilize the systems in place to update address changes. - Receive and sort all daily incoming USPS mail, FedEx , UPS, and lockbox mail by department and deliver to designated associates in their respective departments on a timely basis. - Prepare outgoing postal mail transmittals, including overnight/expedited packages. - Pull any checks received, endorse, and provide to accounting for further processing. - Scan all Customer Service & Collection mail individually to create trackable work item for associates. Review returned mail and validate addresses through USPS search and/or reach out to customer and update the operating systems with the correct contact information. - Bundle and track all outgoing standard and certified mail. Establishes and maintains positive internal business relationships. - Complete additional projects in CS department as assigned. Qualifications- Minimum Education level of High School Diploma or equivalent required - One year or less of general customer service experience - Self-Motivated, strives to achieve individual and team goals. - Ability to adapt to the needs of the business. The company will not pursue or support visa sponsorship for this position Company OverviewAbout our Company - Canon Financial Services, Inc. (CFS) is a wholly-owned subsidiary of Canon U.S.A., Inc. About Canon U.S.A., Inc. Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $36 billion in global revenue, its parent company, Canon Inc. (NYSE:CAJ), ranks third overall in U.S. patents granted in 2018 and is one of Fortune Magazine's World's Most Admired Companies in 2020. Canon U.S.A. is committed to the highest level of customer satisfaction and loyalty, providing 100 percent U.S.-based service and support for all of the products it distributes in the United States. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility. In 2014, the Canon Americas Headquarters secured LEED® Gold certification, a recognition for the design, construction, operations and maintenance of high-performance green buildings. To keep apprised of the latest news from Canon U.S.A., sign up for the Company's RSS news feed by visiting www.usa.canon.com/rss and follow us on Twitter @CanonUSA. For media inquiries, please contact pr@cusa.canon.com. Based on weekly patent counts issued by United States Patent and Trademark Office. All referenced product names, and other marks, are trademarks of their respective owners. Canon Financial Services offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more.https://www.usa.canon.com/about-us/life-at-canon/benefits-and-compensation We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are not reviewing this job posting on our Careers' site https://www.usa.canon.com/internet/portal/us/home/about/careers, we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at https://www.usa.canon.com/internet/portal/us/home/about/careers #CFS Posting Tags#PM19 #CFS #LI-MP1 #LI-HYBRID

Mount Laurel, New Jersey

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