Madison, Wisconsin

Under minimal supervision, repair, maintain, test, proof or adjust as needed all fiber optic cables and related equipment for large residential and enterprise projects in coordination with the Construction Team. Ensure maximum quality and peak performance and reliability of all fiber optic equipment. Respond to fiber damage events, perform splicing repairs of fiber optic cables and report all information concerning damages. Perform fiber splicing on large HFC optical builds for residential locations and large fiber builds for enterprise locations.

Actively and consistently support all efforts to simplify and enhance the customer experience.
Perform Commercial fiber customer activations and maintenance, including field and customer premise work up to fiber optic patch panel.
Perform large fiber splicing projects, including ribbon fiber burns as required for cell tower and carrier hotel splicing, testing, and activating.
Provide onsite repair, installation, and servicing of optic hardware up to fiber optic patch panel with the ability to identify and resolves performance problems onsite.
Conduct DWDM/CWDM spectrum analysis and testing.
Splice and test connectivity for enterprise customers and optical verification and system data center and interconnects.
Perform corrective actions to repair any problems affecting fiber or fiber related equipment from the Headend/Hubs to each node and or fiber customer.
Perform and/or coordinate with other functions including Field Operations and Maintenance all testing of fiber network.
Maintain and document fiber splicing and splitter configurations.
Measure and record performance characteristics of outside plant with electronic equipment, such as OTDR, Fusion Splicers, and related equipment.
Build in the appropriate location all mandatory tracking documents for fibers/circuits and activate new nodes as required by new build construction or through segmentation work.
Operate highly specialized test and fiber optic splicing equipment.
Perform investigation and repair of cut fiber optic cables and fiber related equipment, reporting all information concerning damages to supervisor.
Complete and report all splicing and testing documentation to the local design team.
Complete certification testing of fiber optic links.
Communicate with Project Manager, Construction Coordinator, or designated supervisor regarding concerns about construction progress.
Adhere to industry specific local, state, and federal regulations, as applicable.
Know, understand and follow company policies.
Perform other duties as requested by supervisor.

Required Skills/Abilities and Knowledge
Ability to read, write and speak the English
Ability to use the following hand tools: electric drills, hammers, wrenches, screwdrivers
Ability to walk over all types of terrain in all kinds of weather while carrying tools and equipment, including gaffs, ladders, and fully loaded tool belts
Ability to safely use weight-bearing equipment (such as gaffs, safety harness and ladders) within the maximum weight limitations of that equipment
Ability to accurately measure distances, using tapes or other measuring devices
Ability to carry, climb and operate extension ladder (approx. 32 ft. high and 90 pounds)
Ability to climb poles using gaffs, hooks and climbing belt as needed
Ability to differentiate between different sizes and colors of wires
Ability to make cable connections in tight spaces by bending, reaching, twisting
Ability to read general system layouts from blueprints
Ability to operate appropriate computer or test equipment associated with position (e.g. signal level meters, ohm meters, etc.)
Ability to perform job from high places (i.e. poles and roofs)
Ability to work while standing 50-70% of the time
Ability to work with small components and wires to make cable connections
Ability to dig in all types of soil
Ability to drive Company vehicle in a safe and responsible manner
Ability to operate machinery used for underground/overhead cable installation
Ability to prioritize and organize effectively
Ability to work independently
Ability to use personal computer, mobile device and software applications
General knowledge of traditional fiber architectures
General knowledge of Coarse and Dense Wavelength Division Multiplexing (CWDM/DWDM)
Knowledge of fiber optic systems, RF plant, and test equipment
Knowledge of company products and services
Knowledge of National Electric Code and National Electrical Safety Code

Required Education
High School Diploma or equivalent work experience
Associate’s degree in electronics or related field preferred
Industry and vendor specific certifications and training (NCTI, SCTE, and BCT/E) preferred
Valid driver's license with satisfactory driving record within company required standards
-NCTI Fiber Installation and Activation
-NCTI Fiber Testing or,
-SCTE Maintenance Technology Level 2
-Networking Testing
-Optical Fiber Construction
-Fiber Optic Association – Fiber Optic Network Design Certification or Certification - Fiber Broadband Association - Fiber to the X Outside Plant Design

Required Related Work Experience and Number of Years
Fiber Tech I or equivalent work experience - 1+

Preferred Skills/Abilities and Knowledge
Preferred Education
Preferred Related Work Experience and Number of Years

Office and field environment
Work indoors in confined space, poorly ventilated areas such as attics, basements, crawlspaces and/or manholes
Exposure to dust, dirt, noise, insects, rodents, pets, and cleaning solutions
Work outdoors in all kinds of weather and at all times of the day or night
Work performed near power lines and electricity
Work performed at various heights above ground on telephone/power poles
Work in commercial or factory type environments
Work and travel in inclement weather
May be required to work an on-call rotation as the business needs dictate
Occasionally required to work overtime as the business needs dictate
Ability to work weekends or a second shift as the business needs dictate

Physical Requirements
Mental Requirements

Charter Communications is an Equal Opportunity Employer - Minority/Female/Veteran/Disability EFR111 330262-1 330262BR

Madison, Wisconsin

Spectrum's Product and Services are powered and innovated by Charter Communications, Inc. the leading broadband communications company in the United States. Our company provides a full range of advanced broadband services, including Spectrum TV™ video entertainment programming, Spectrum Internet™ access, and Spectrum Voice™. Spectrum Business® similarly provides scalable, tailored, and cost-effective broadband communications solutions to business organizations, such as business-to-business Internet access, data networking, business telephone, video and music entertainment services, and wireless backhaul. The advertising sales and production services are sold under the Spectrum Reach™ brand. News and sports networks are operated under the Spectrum Networks brand.  

Our commitment to serving customers and exceeding their expectations is the bedrock of our business strategy and it’s the philosophy that guides our more than 95,000 employees.

Your next career can be as impactful as your last one. As a veteran or active military service person, you have the skills, talent, and training to make a difference at Spectrum. More than 11,000 veterans have already found a home at our advanced TV, Internet, Voice and Mobile company. You can find yours, too, in areas like Technical Operations, Field Operations, Network Operations, Construction, Engineering, Sales, and more. When you join us, you join a company dedicated to you and your success.  

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