Job Responsibility
- Coordinate and assign drivers, attendants and vehicles to regularly scheduled home-to-school runs, adult day program, special charters and field trips.
- Maintain routes, assist drivers and resolve schedule problems for the purpose of ensuring all routes are covered.
- Resolve and/or recommend solutions to incidents, complaints and/or accidents.
- Provide customer service calls and follow up.
- Prepare documentation (i.e. incident reports, etc.) for the purpose of providing written support and/or conveying information.
- Review GPS for payroll accuracy and compliance.
- Communicate with automotive maintenance team for vehicle maintenance, repairs and DOT scheduling.
- Communicate with Safety Supervisors for safety related issues, disciplinary actions and follow up training classes.
- Communicate with 19A Supervisors to ensure driver and bus attendant compliance.
- One (1) year prior dispatching experience at a school bus company or equivalent preferred.
- Computer proficient in MS Office (i.e. Word, Excel).
- Possess excellent communication and customer service skills (both verbal and written).
- Good problem solver and strong abilities in crisis management.
- Organized and detailed work habits.
We Transport / Towne Bus is a premier Long Island-based school bus company serving districts throughout Nassau and Suffolk Counties, New York City, Westchester County, and Bridgeport, Connecticut.
A major part of our company's repertoire includes special needs transportation and services for wheelchair-bound individuals.
Headquartered in Massachusetts, Beacon Mobility is a growing family of companies committed to serving the diverse needs of our customers.
Experienced, compassionate, and inspired, we take pride in our ability to create customized, mobility-based solutions that empower people to get where they need to go.
As a company who is committed to going the extra mile, we look for employees who will go along with us. We value those characterstics instilled in US Veterans from their time serving in the military. We are committed to become a Veteran-Friendly company that supports our troops the way they support us.
Come join our fleet!
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