• About Wells Fargo - Wells Fargo & Company (NYSE: WFC) is a leading global financial services company headquartered in San Francisco (United States). Wells Fargo has offices in over 30 countries and territories. Our business outside of the U.S. mostly focuses on providing banking services for large corporate, government and financial institution clients. We have worldwide expertise and services to help our customers improve earnings, manage risk, and develop opportunities in the global marketplace. Our global reach offers many opportunities for you to develop a career with Wells Fargo. Join our diverse and inclusive team where you will feel valued and inspired to contribute your unique skills and experience. We are looking for talented people who will put our customers at the center of everything we do. Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.

    About Wells Fargo India & Philippines- Wells Fargo India & Philippines (WFI&P) enables global talent capabilities for Wells Fargo & Company, by supporting over half of Wells Fargo's business lines and staff functions across Technology, Business Services, Risk Services and Knowledge Services. WFI&P operates in Hyderabad, Bengaluru and Chennai in India and in Manila, Philippines. Learn more about WFI&P at our International Careers website.

    Department Overview- Corporate and Investment Banking (CIB) Securities Shared Services Operations is a cross-functional group of teams that provide support for CIB-Markets and the broader Wells Fargo organization. Shared Services are the owners and stewards of both client and reference data with a focus on operational excellence and superior client service. The Shared Services Client Data & Onboarding team is focused on data and documentation gathering that is necessary to onboard new clients, maintain client accounts and support the client throughout the lifecycle of the relationship.  The team interacts with all departments within Capital Market Sales as well as Compliance, Settlement Operations, AML/KYC, Middle Office and Credit.
    About the Role- Team Member will be part of the Client Data & Lifecycle Management team, which is responsible for a wide variety of activities that supports analyzing and maintaining client reference data as part of the Client On-Boarding process.  Team member primary responsibility is UAT of Wells Fargo CIB applications , ensuring system functionality is full tested within time lines, executing to test scripts, undertaking regression testing, liaising with production release /test teams to ensure releases go to plan, raised & escalate issues as they arise, solve for issues raised until resolution, undertake root-cause analysis of failures so as to prevent recurrence, generate governance & MI reporting to demonstrate efficacy of UAT team.


  • UAT Testing: Primary responsibility of the incumbent will be UAT Testing performed for all the new process implementation with the varied CIB applications·
    • To manage the activity of the UAT testers to ensure that the system functionality is
      fully tested within project timescales and to a high quality.
    • Execute all tests within agreed timescales & as per calendar
    • Undertake regression testing as required
    • Raise issues & escalate failed scripts with release team.
    • Prioritize failed scripts & agree next release dates
    • SQL used to sort the complexity of the search actives.
    • Provide support to testers.
    • Look at postproduction scenarios & raise flags as may be required
    • Providing the status reporting on assigned project.
  • Identify the root cause of release failures and propose a solution; includes collaborating with onshore/offshore Client Onboarding & release teams.
  • Recommend procedural changes/process improvement to the UAT target operating model.
  • Responsible for appropriately communicating project status to internal stakeholders.
  • Ensure and Adhere to the Regulatory Reporting standards, policies and procedures.
  • Develop and maintain MIS on end-to-end process for tracking turnaround times of deliverables from team and other processing areas.
  • Assist with balancing team workload.
  • Independently research and analyze regulatory reporting requirements and other financial documents
  • Ability to exercise discretion and use deductive reasoning to create solutions to platform inefficiencies.
  • Candidate needs to thrive in a fast-paced, deadline driven environment.
  • Technical Skill set:
    •    Advanced with MS Office applications (particularly Excel and Power Point)

  • 8+ years of Experience in UAT, environment & developing testing plans & executing to them.
  • Intermediate experience with Tableau
  • Experienced using tools like - MS Excel
  • Good understanding about JIRA, Business Requirement Document (BRD), Documentation, SOP maintenance
  • Advanced knowledge of the Microsoft applications including Excel, Access Database and Tableau.
    Preferred Skills:

  • Ability to understand on Business architecture to build test scenarios/cases for UAT
  • Strong Knowledge of the banking regulatory reporting rules and regulations including FINRA, QFC and Dodd Frank regulations.
  • Understanding of Capital Markets, & client lifecycle activities, such as corporate actions and merger events
  • Independently research and analyze regulatory reporting requirements and other financial documents
  • Recommend process improvement ideas, opportunities to streamline the process
  • Strong Analytic ability, with high attention to detail, accuracy and strong problem solving skills
  • Ability to communicate (written/verbal) effectively at all organizational levels
  • Ability to plan and organize workload within tight deadlines, meeting day-to-day objectives as well as longer term strategic goals
  • Perform analysis of & make recommendations on functionality/efficiency of established UAT target operating model & controls and processes to ensure appropriate risk based operational procedures are in place and are meeting regulatory requirements/expectations.
  • Ability to manage defects tracking and providing E2E resolution in collaboration with development Team
  • Essential Qualifications:

  • 8+ years of experience in one or a combination of the following in the Capital Markets domain, UAT with working knowledge of client data management, client onboarding operations, AML/KYC, compliance/regulatory oversight or Operational Risk team.
  • Knowledge of the following systems: Working knowledge of WCIS, CID, COBAM, Cornerstone, Broadridge, Calypso or similar 3rd party vendors a plus.
  • Excellent verbal, written (including drafting), and interpersonal communication skills.
  • Experience compiling metrics (importing/exporting), running detailed Excel formulas, manipulating data and producing pivot tables.
  • Ability to research, compile, and perform complex analysis on critical operational data.
  • Ability to work in a fast-paced, deadline driven environment as well as flexible to adapt with changing priorities and deadlines. Highly motivated individual with ability to drive results.
  • Highly organized with very strong attention to detail. Excellent presentation skills.
  • Ability to work with impacted areas to understand complex problems. Ability to multi-task, perform under pressure and meet tight deadlines. Excellent Interpersonal skills – ability to build relationships
  • Focuses on a risk based approach to implement operational controls/processes.


We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.


At Wells Fargo, we’ve been proudly supporting military veterans and their families for more than 170 years.

We value the leadership, discipline, and skills you’ve gained through your service to our country and recognize the contributions our veteran team members bring to the table. We’re committed to hiring and retaining military veterans, veterans with disabilities, National Guard, Reservists, and Military Spouses.

As a Wells Fargo employee, you’ll find a work culture that is team-oriented, collaborative, structured, and challenging. We support veterans transitioning from military service with a variety of job options, confidential resources, educational information, and career guidance. You may choose to join our Veteran’s Connection Employee Resource Group, a group of thousands who share an interest in veterans’ matters, and that promotes greater awareness and job development within the veteran community. To learn more about opportunities at our company, please visit Let’s talk about turning your military experience into a great civilian career.

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