Indianapolis, Indiana

IGT (NYSE:IGT) is a global leader in gaming. We deliver entertaining and responsible gaming experiences for players across all channels and regulated segments, from Lotteries and Gaming Machines to Sports Betting and Digital. Leveraging a wealth of compelling content, substantial investment in innovation, player insights, operational expertise, and leading-edge technology, our solutions deliver unrivaled gaming experiences that engage players and drive growth. We have a well-established local presence and relationships with governments and regulators in more than 100 countries around the world, and create value by adhering to the highest standards of service, integrity, and responsibility. IGT has approximately 10,500 employees. For more information, please visit www.igt.com.

Overall Objective and Purpose

An Instant Ticket Sales Representative is responsible for a wide variety of functions all contributing to inventory management at retail while maintaining security for both the retailer and Hoosier Lottery, while allowing sales growth to occur. The ITS rep needs to have the ability to multitask and be a critical thinker. Additionally, they must stay focused on implementing top revenue generating initiatives, these include but are not limited to maintaining order efficiency, optimize call cycles all of which assist in achieving IGT-IN business plan objectives. An ITS rep will support the Sales reps and retailers in all facets of scratch inventory management always maintaining a positive attitude and top-rated customer service.

Principle Duties and Responsibilities

  • Consistently demonstrate the ability to complete assigned daily ITS duties in an organized manner
  • Maintain department averages for inbounds, shortages, and call monitoring scores
  • Responsible for maintaining POG compliance at retail and blocks with the assigned cycles
  • Collaborates with assigned Sales reps to ensure that needed inventory is maintained at retail
  • The ability to balance assigned workload and extra projects/tasks as assigned
  • Manage inbound calls and maintain accuracy around notes and ordering needs for retailers.

Qualifications

  • 1-year work experience preferably in a customer focused role
  • Expresses self well in group or in a one-to-one conversation
  • Effective time management and organizational skills
  • Superb computer skills
  • Diplomatic and professional
  • Problem-solving skills
  • Knowledge of Excel

Keys to Success

• Building collaborative relationships
• Decision making
• Drive results
• Foster innovation
• Personal energy
• Self-leadership

#LI-RQ

IGT is committed to sustaining a workforce that reflects the diversity of the global customers and communities we serve, creating a fair and inclusive culture that enables all our employees to feel valued, respected and engaged. IGT is an equal opportunity employer. We provide equal opportunities without regard to sex, race, color, religion, age, national origin or ancestry, disability, veteran status, sexual orientation, genetic information, gender identity or expression, and any other personal attributes protected by federal, state, or other laws. We thank all applicants for applying; however, only those selected to interview will be contacted.

At IGT, we consider a wide range of factors in determining compensation, including background, skills, experience, and work location. These factors can cause your compensation to vary. The estimated starting compensation range is $30,100 - $64,500. The actual pay offered may end up being higher or lower. The Company will comply with all local pay requirements and collective bargaining agreements, where applicable.

Base pay is only one part of our Total Rewards program. Sales roles may be eligible for commission payments, while other roles are eligible for discretionary bonuses . In addition, we offer employees a 401(k) Savings Plan with Company contributions, health, dental, and vision insurance, life, accident, and disability insurance, tuition reimbursement, paid time off, wellness programs, and identity theft insurance. Note: programs are subject to eligibility requirements.

IGT (NYSE: IGT) is the global leader in gaming. For more information, please visit www.igt.com.

Indianapolis, Indiana

IGT (NYSE:IGT) is the global leader in gaming. We deliver entertaining and responsible gaming experiences for players across all channels and regulated segments, from Lotteries and Gaming Machines to Sports Betting and Digital. Leveraging a wealth of compelling content, substantial investment in innovation, player insights, operational expertise, and leading-edge technology, our solutions deliver unrivaled gaming experiences that engage players and drive growth. We have a well-established local presence and relationships with governments and regulators in more than 100 countries around the world, and create value by adhering to the highest standards of service, integrity, and responsibility. IGT has approximately 10,500 employees.

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