Birmingham, Alabama

Why Join Altec?

If you're considering a career with Altec, Inc., there's never been a better time to join us! Our Company was founded based upon values that place the customer first, and view people as our greatest strength. Altec has continued to grow, utilizing the same basic values, and over the years, those values have helped us to earn the trust and confidence of our customers worldwide. We remain committed to total customer satisfaction in everything we do. That's why today, Altec is an innovative, financially sound company that is setting the standard of excellence in design, manufacturing and service; and that's why you can rely on us to provide you with the stability of a well managed company.

Our Company:

Altec Inc., founded in 1929, is a privately held company headquartered in Birmingham, Alabama.

Altec specializes in the manufacture, sale and service of aerial devices, digger derricks, cranes and specialty equipment for the electric utility, telecommunications, tree care, construction, and light and sign maintenance industries in more than 120 countries.

Responsibilities

PURPOSE OF POSITION:

Applies information systems and technical analysis techniques and processes, including consulting with users and management, to plan, design, configure, deliver, and maintain optimal hardware and software systems for excellent business results.

MAJOR RESPONSIBILITIES:

  • Monitor HRIS systems and processes – day-to-day maintenance and troubleshooting:
    • Integrations (monitor and troubleshoot)
    • Staying current with patching
    • Monitor Release Notes
    • Security Audits
  • Resolve issues reported through the helpdesk
  • Perform requested configuration changes to HRIS systems
  • Maintain security roles and permission lists for HRIS systems
  • Able to draw on research and experience to resolve complex problem on single product
  • Completes tasks and meets deadlines; takes ownership of issues and sees them through to resolution
  • Demonstrated expertise using technical tools and supporting at least one technical product
  • Able to work independently at least 50% of the time and displays judgment in prioritization of work
  • Plans and organizes own work; follows procedures and policies
  • Participates in future state process improvement.
  • Demonstrated ability to contribute to cross functional technical and/or business team

EDUCATION, EXPERIENCE, AND SKILLS REQUIRED:

  • High School Diploma or GED required
  • Bachelor’s degree in related discipline strongly preferred, but consideration may be given to an exceptional candidate with 7 years relevant experience.
  • At least 3 years relevant work experience required.

OTHER POSITION SPECIFICATIONS:

  • Good analytical, verbal and written skills required
  • Participate in continuous improvement events
  • Maintain company confidentiality
  • Interact with users for system clarifications and requirements
  • Write system and process documentation
  • Provide user support for Altec associates via phone, email and in person
  • Willingness to work outside standard business hours to resolves issues or complete special projects
  • Track and maintain constant communication with the customer from the beginning to the end of any established case, issue, or concern
  • Remain highly adaptable
  • All other duties as assigned. 
  • Must be willing to travel as needed to perform job duties up to 25%

Benefits

Altec offers a competitive salary that rewards performance and dedication, along with a comprehensive benefits package that includes:
          • Medical, Dental and Prescription Drug Program
          • Retirement 401(k) Program
          • Vacation and Holidays
          • Flexible Spending Accounts
          • Tuition Assistance Program
          • Employee Assistance and Mental Health/Substance Abuse Program
          • Life Insurance, Accidental Death and Dismemberment Insurance

EEO Statement

Altec Industries, Inc. and its affiliates are equal opportunity employers and maintain affirmative action plans to recruit, retain, develop, and promote qualified individuals without unlawful consideration of race, gender, color, religion, sexual orientation, gender identity, national origin, age, disability, citizenship status, veteran status, or any other characteristic protected by federal, state or local law. Altec strives to maintain a work environment free from unlawful discrimination and harassment, where associates are treated with respect and dignity.

Birmingham, Alabama

Altec is more than just another company. We’re a team that believes in family and the value of hard work, and we pride ourselves on helping associates build lasting careers. Altec is a custom manufacturer and our associates are challenged every day to build new solutions to make our customers' jobs easier, whether that’s keeping the lights on, trimming trees or lifting building materials to new heights.

Altec is a leading provider of products and services to the electric utility, telecommunications, tree care, lights and signs, and contractor markets. We deliver products and services in more than 100 countries throughout the world. 

The history, tradition and culture of Altec are founded on our values:

  • Customer first
  • Enjoyment of work
  • Family
  • Financial stability
  • Integrity
  • People are our greatest strength
  • Quality
  • Spiritual development
  • Teamwork

The typical Altec team member is hands-on, driven, high energy and creative, much like our U.S. Military and their families. That's why we have made it our mission to bring more veterans and military spouses onto our team!

Apply today! We value your background and understand your resume. Let us help you transfer those skills to a civilian career you can be proud of and grow in.

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