Olympia, Washington

**Job Summary**

In this role you’ll lead functional requirement gathering for HR Technology supporting Oracle Learning Cloud and other learning technologies as required. You will act as a liaison with product owners and COE members on system enhancements. Conduct business process analysis, needs assessments, and various analysis in effort to align technical solutions with Learning & Leadership Development and WM business initiatives. You’ll Partner with HR Application Support in enhancing systems with an emphasis on user experience, simplification, automation, and third-party vendor support.

**Essential Duties and Responsibilities**

+ Supports design and system with a focus on business objectives and end user experience.

+ Reviews release notes and vendor published sites to keep current and recommend solutions to resolve issues.

+ Logs enhancement requests or "vote" for enhancements.

+ Facilitates design sessions reviewing design specifications and configuration iterations,

+ Participates in the solution and validating/approving prior to deployment.

+ Analyzes impact of configuration, Fast Formulas, and extensions to service delivery, downstream systems and integrations.

+ Provides input in meetings to resolve priority issues.

+ Continuously develops and advances knowledge of assigned application(s) utilizing vendor websites, user groups and training to effectively utilize system capabilities.

+ Mentor less experienced team members and is recognized for working knowledge.

+ Supports request for proposal (RFP) process working closely with the application support team, Domain Lead, Product Owner, Finance and People functions leaders.

+ Conducts assessments and makes recommendations for configuration, reporting, and/or integrations.

+ Coordinates and executes unit, integration and acceptance testing.

+ Supports with required screen shots and system steps for testing and change management.

+ Develops user acceptance test case scenarios ensuring testers have the necessary information and access for testing.

+ Provides support for integrations, reports, and large data import and extractions.

+ Supports migrations, releases, upgrades and/or patches mitigating risk and downstream impacts.

+ Develops knowledge and on configuration, extensions and Fast Formulas.

+ Collaborates with Technology and third party vendors for support as necessary.

+ Work in partnership with Product Owners, project managers, COEs and SMEs.

+ Provides consultative advice on moderately complex issues to Finance and People functions and relevant detailed documentation.

+ Participates in design sessions, provides input on design and configuration iterations.

+ Partners with Product Owners, PMO, and CMO to identify application change impacts to materials such as: job aids, training, FAQs, and communications.

+ Helps resolve "How To" questions, maintaining relevant support materials, knowledge management and PMO team.

**Qualifications**

The requirements listed below are representative of the qualifications necessary to perform the job.

**A. Education and Experience**

+ Bachelor’s Degree (accredited), or in lieu of degree, High School Diploma or GED (accredited) and four (4) years of relevant work experience.

+ Two (2) years of relevant work experience in addition to education requirement.

**B. Preferred Experience**

+ 2 years’ experience as a Business or Support Analyst within HRIS or HR Technology

+ Agile experience with daily stand-ups, sprint cycles and Jira planning.

+ LMS Learning Management in Oracle Cloud or other platforms.

**Work Environment**

Listed below are key points regarding environmental demands and work environment of the job. _Reasonable accommodations may be made_ to enable individuals with disabilities to perform the essential functions of the job.

+ Normal setting for this job is an office setting.

+ PAYRATE: Colorado only minimum salary 77,000

**\#LI-TH1**

**\#LI-REMOTE**

Equal Opportunity Employer: Minority/Female/Disability/Veteran

Olympia, Washington

Be as proud of your WM career as you are of your military service

The call of reveille is a sound that signals the beginning of a new day. It serves as a reminder of purpose and mission. While the bugle may not wake you when you return to your civilian life, at Waste Management, you will find that sense of purpose and mission that is so familiar.

You will likely work with a fellow veteran at WM because one in twelve of our employees is former military. In fact, we hire a veteran every day of the year.

Our non-veteran employees have shown endless support for military heroes. Many in the WM community have spouses, brothers, sisters, sons, daughters, parents and grandparents who have served, just like you.

We have over 1,000 facilities and most operate like a platoon. Each facility requires people with strong skills and leadership experience. This small unit mentality promotes creative and enterprising thinking – something familiar to you.

Our mission of environmental service may be different from the military. However, Waste Management and the Military share many common traits; the most important being the drive to be the best.

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