Systems Specialist Lead - Military Veterans

at Leidos

Fairfield, California

Description

Job Description:

Leidos has an immediate for a Systems Specialist Lead to support AHLTA/CHCS systems at our facility at David Grant Medical Center, Travis AFB, CA.They Systems Specialist Lead will perform systems analysis of these systems. Supports the installation of computer operating systems, application software, and computer hardware and provides hot-line support to customers and possesses troubleshooting skills and knowledge of the MHS clinical systems and Windows environment and OS. Analyzes and supports technical documentation detailing installation procedures. Supports the overall integration of all system peripherals so that they can operate correctly within a predefined environment. Manages the overall installation and maintenance of CHCS/AHLTA hardware and software on a daily basis. Monitors overall system performance. Oversees daily operations of system at the customer site to ensure system availability. Troubleshoots hardware and application software. Loads new software releases and software maintenance updates at the customer site. Logs trouble calls with the Defense Health Global Support Center (DHAGSC) with required follow-up until problem resolution. Maintains a site log of trouble tickets and accumulates data for effective problem resolution statistics. Performs CHCS/AHLTA system security checks on a routine basis. Interfaces with customer and is responsible for technical communication with management/other sites.

Types of Tasks to Perform (non inclusive):

+ Site Administration Tasks to include AHLTA/CHCS, DII System administration, scheduled backups

+ Support System Upgrades CHCS/AHLTA (Hardware / Software / Firmware)

+ Manage CHCS/AHLTA Site Level System Availability

+ Assist System Engineering with monitoring System Performance and Management of identified bottlenecks

+ Assist Software Engineering / TIER III with resolution of data integrity issues.

+ Install SDD- approved software (change packages, special software, quick fixes, IAVA patches)

+ Maintain MHS approved interfaces between SDD IT Systems (CHCS/AHLTA) in coordination with primary vendor

+ Provide onsite support for testing, evaluation and implementation of new SDD- approved IT systems and system enhancements

+ Reporting and Documentation (Data calls, Downtime, MICCB, FSW updates)

+ Plan, coordinate, and participate in major system events

+ Perform technical escalation

+ Support special projects pertaining to CHCS/AHLTA

+ Other Duties as assigned supporting CHCS/AHLTA

Required Education and Experience:

+ BS Degree or Equivalent Experience and less than two years of relevant experience.

+ Must be able to obtain and maintain an ADP II Clearance.

+ Must Possess current CompTIA Security+ Certification to be considered for this position.

Pay Range:Pay Range $46,800.00 - $72,000.00 - $97,200.00

The Leidos pay range for this job level is a general guideline onlyand not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

REQNUMBER: R-00099203

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. Leidos will consider qualified applicants with criminal histories for employment in accordance with relevant Laws. Leidos is an equal opportunity employer/disability/vet.

Fairfield, California

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Leidos

At Leidos, quality performance means two things:

  1. Satisfying our customers by delivering the products and services they need on time and in budget.
  2. Continuously improving our processes so that our work meets requirements and is done right the first time.

Our proprietary EngineeringEdge® solution gives us a consistent, company-wide approach to planning, designing, developing, and delivering solutions that achieve our customers’ goals. Comprehensive and customizable, EngineeringEdge is based on industry standards and best practices from:

  • CMMI®, the CMMI Institute.
  • Project Management, the Project Management Institute.
  • the International Organization for Standardization (ISO®).
  • the International Council on Systems Engineering/INCOSE Corporation.
  • Electronic Industries Alliance.
  • Our four decades experience on a wide range of programs.

Many Leidos organizations have been able to earn coveted CMMI maturity level 3 and higher, as well as ISO 9001 organizational designations.

In addition, we have our own high standards for ethics and performance. Investors : Employee Code of Conduct

What does this mean to our clients? High quality products and services, developed in an environment committed to continuously improving processes and uncompromising ethics.

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