About TD Bank, America's Most Convenient Bank®
TD Bank, America's Most Convenient Bank, is one of the 10 largest banks in the U.S., providing over 9.8 million customers with a full range of retail, small business and commercial banking products and services at more than 1,100 convenient locations throughout the Northeast, Mid-Atlantic, Metro D.C., the Carolinas and Florida. In addition, TD Auto Finance, a division of TD Bank, N.A., offers vehicle financing and dealer commercial services. TD Bank and its subsidiaries also offer customized private banking and wealth management services through TD Wealth®. TD Bank is headquartered in Cherry Hill, N.J. To learn more, visit www.td.com/us. Find TD Bank on Facebook at www.facebook.com/TDBank and on Twitter at www.twitter.com/TDBank_US and www.twitter.com/TDNews_US.
TD Bank, America's Most Convenient Bank, is a member of TD Bank Group and a subsidiary of The Toronto-Dominion Bank of Toronto, Canada, a top 10 financial services company in North America. The Toronto-Dominion Bank trades on the New York and Toronto stock exchanges under the ticker symbol \"TD\". To learn more, visit www.td.com.
We offer a competitive salary and benefit program, including: comprehensive, affordable health care through medical, dental, and vision coverage; financial security with life and disability insurance; opportunities to save using health savings and flexible spending accounts; retirement benefits to help prepare for the future; paid time off and work/life benefits to maintain a good balance.
Job Description
The Teller I provides legendary Customer Service while processing Customer transactions face-to-face for a variety of routine to more complex financial transactions.
- Consistently executes appropriate behaviors to deliver a Legendary Customer experience in the Store
- Conducts needs-based conversations and offers financial solutions to meet our Customers' needs
- Makes quality referrals to appropriate partners
- Responsible for meeting individual performance metrics
- Responsible for making sound decisions and timely problem resolution
- Resolves problems independently, escalating more difficult issues to management
- Processes Teller transactions for Customers including servicing Customer accounts, accepting loan payments, accepting safe deposit box payments, processing sales of gift cards, cashing checks, verifying currency, balancing cash drawer, and night deposits
- Balances Automated Teller machines (ATMs) and Teller Cash Dispensers (TCDs)/ Teller Cash Recyclers (TCRs) as necessary
- Adheres to safe deposit box procedures/operations and guidelines
- Services both lobby and drive-thru Customers
Job Requirements
- High school diploma or GED
- 6 months+ related experience preferred
- Superior Customer Service skills
- General Math skills
- Strong organizational skills
- Detail-oriented
- Ability to function in a fast-paced and changing environment
- Excellent communication skills with ability to be concise, clear and consistent
Inclusiveness
At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live in and serve, and creating an environment where every employee has the opportunity to reach their potential.
If you are a candidate with a disability and need an accommodation to complete the application process, email the TD Bank US Workplace Accommodations Program at USWAPTDO@td.com . Include your full name, best way to reach you, and the accommodation needed to assist you with the application process.
EOE/Minorities/Females/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity.
Opportunity awaits at TD Bank...join us!
As America's Most Convenient Bank, we need to WOW! our customers every day! That's why we're looking for talented, motivated people with a passion for excellence, a focus on the customer and the drive to Build The Better Bank. If you have what it takes to be a part of something legendary – we have an opportunity for you!
Come grow with us!
Whether you have years of banking experience and are looking for a different kind of bank, or if you're beginning your career in financial services, we have opportunities for you. With award-winning career training programs, competitive salaries and incentives, full and part-time schedule choices, and a complete range of benefits, this is the place to be!
Are you ready?
Get started by checking out the exciting opportunities available at TD Bank.
Are you already a TD Bank Employee? Please visit TD Bank's company intranet to apply for your next position.
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