Nurse Scheduling Coordinator - Medical Scheduling Experience - Required, Good Benefits, M - F - Military Veterans

at Kroger

Lake Mary, Florida

Company Name: Kroger Specialty Pharmacy
Position Type: Employee
FLSA Status: Non-Exempt

Position Summary

Perform duties to coordinate infusion schedules between patients and nursing agencies, and document related activities to patient charts, working within the limits of prescribed routines. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

Essential Job Functions
  • Initiate and receive telephone calls with nursing and/or home health agencies to coordinate infusion nurse visit schedules for home patients
  • Coordinate schedules for office-based infusions with physicians' offices
  • Document patient outcomes and required follow-up on patient charts in keeping with standards and policies
  • Update other departments with patient-related interests on the status of nursing schedules
  • Assist to validate nursing invoices from agencies for accuracy related to billable hours as scheduled and documented on patient charts
  • Perform or assist with any operations, as required to maintain workflow and to meet schedules and quality requirements
  • Participate in any variety of meetings and work groups to integrate activities, communicate issues, obtain approvals, resolve problems and maintain specified level of knowledge pertaining to new developments, requirements, and policies
  • Perform other related duties as assigned
  • Must be able to perform the essential job functions of this position with or without reasonable accommodation


  • Minimum Position Qualifications
  • High School Diploma or GED
  • 1 year experience in customer service or related area
  • Proven skills in Microsoft Office Suite including Word and Excel
  • Demonstrated ability to maintain focus and attention to detail in high-volume working environment
  • Demonstrated strengths in communication skills including active listening, speaking, and writing and follow standards, policies and disciplines for telephone etiquette


  • Desired Previous Experience/Education
  • Valid licensed practical nurse (LPN) licensure, Certified Nursing Assistant (CNA) certification, Medical Assistant (MA) license or diploma
  • Fluent in Spanish; read, write, and speak
  • Knowledge of CPR+ software


  • Education Level: High School Diploma/ GED Required
    Required Certifications/Licenses: None
    Position Type: Full-Time
    Shift(s): [[mfield4]]
    Regions: Any

    States: Florida
    Keywords: call center, scheduling, specialty pharmacy, medical assistant, pharmacy, infusion, patient care

    Jobs at Kroger: At Kroger, we hire people who have a passion for helping others and who want to build a relationship with our Customers. No matter what stage of your career, you can build your future at Kroger. We look for people who want more, aspire to be more and work hard to achieve their goals. Our focus on keeping the Customer first is what makes us successful. We offer many opportunities not only in our stores, but in Manufacturing, Logistics, Marketing, Finance, Human Resources, and many other fields.

    Company Overview: Kroger Family of Companies employs nearly half a million associates who serve over 11 million customers daily through a seamless shopping experience under a variety of banner names. At The Kroger Co., we are Fresh for Everyone™ and dedicated to our Purpose: To Feed the Human Spirit®. We are committed to creating #ZeroHungerZeroWaste communities by 2025. Careers with The Kroger Co. and our family of companies offer competitive wages, flexible schedules, benefits and room for advancement.

    Posting Notes: FL || Lake Mary || 3200 Lake Emma Drive || 32746 || Kroger Specialty Pharmacy || None || Specialty Infusion; Patient Care; Specialty Pharmacy || Employee || Non-Exempt || Full-Time || None

    Lake Mary, Florida

    From one tiny Cincinnati grocery store more than a century ago, we’ve grown into what today is the nation’s largest grocer with nearly 2,800 stores in 35 states operating under 28 different names. As America’s grocer, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit.

     

    At the Kroger Family of Companies, we’re all about people. We provide satisfying, sustainable careers—with boundless opportunities—to nearly 450,000 associates across the nation.

     

    We strive to provide the ingredients you need to create your own recipe for success at work and in life. We help to feed your future by focusing on providing the value and support you need to grow.

     

    We believe in an associate-first culture, built on collaborative, diverse communities that thrive together. We genuinely care about each other, giving back and helping out. We also know that none of us can succeed on our own. Stress happens. Life happens. That’s why we provide the tools and support you need to live our values and find your way.

     

    No matter where you start your journey, fresh opportunities abound with the Kroger Family of Companies. The scope and size of our organization means we cater to nearly any career aspiration or skill set.

     

    Beyond comprehensive benefits and competitive wages, we provide meaningful opportunities for associates to expand their horizons and grow their careers. From internal and external training and education programs to on-the-job training and personalized development opportunities, we help our associates reach their full potential.