New York, New York

Job Description

About this role:

Wells Fargo is seeking a Lead Systems Architect architecting end to end architecture for Customer Journeys/Experiences.

In this role, you will:

This senior technical professional within the Enterprise Architecture group is responsible for Journey Architecture (L3) for an assigned portfolio of applications and the associated business-technology strategies.

The Journey Architect exhibits leadership to drive a product vision, translate business demands to product capabilities and develops a target architecture roadmap that supports consumer/client consumption. They work with Product Owners and Product Managers.  The Journey Architect Architect Role is part of the Product Cabinet and is dedicated to support a product.  Key customer journeys and experiences include but are not limited to someone become a customer, managing their relationship, making purchases,  financial health and advice, and  performing financial transactions.

The Journey Architect will describe the solution context and solution intent, analyze technical trade-offs, determine the primary components and subsystems, identify the interfaces and collaborations between them, define non functional requirements (NFRs), and guide enablers through the program and solution kanban systems.

The Journey Architect participates in Product Backlog refinement, prioritization, pre-planning event, working with the product manager and stakeholders to define the architectural approach, capability roadmap, and high-level objectives for the roadmap.  Product Architect participates in the team demos, often demonstrating the capabilities that their product areas have contributed and reviewing the contributions of the other product areas.

The Journey Architect drives continuous planning, develops and reviews required ArchSpec and adheres to the governance process. Product Architect works with third parties, making sure the technical characteristics for third party-delivered capabilities are understood and assisting with the architectural integration of these concerns

The Journey Architect is responsible for producing the Architecture deliverables for a Customer Journey Architecture, Journey Roadmap, Architecture Specifications and establishing a modernization roadmap in partnership with the product manager as relevant. The Journey Architect will create architecture that drives towards simplification, enterprise grade, build to consume solutions that drive enterprise rationalization. 

This role is will require experience and training in Cloud, Data, DevSecOps, Domain Driven Design, Archimate, Architecture Frameworks (TOGAF) fundamentals.

  • In addition in this role you will:
    • Lead the implementation of complex projects and initiatives that have companywide scope
    • Assist in the creation of architectural artifacts for key technology initiatives
    • Participate in the definition of future technology architecture and strategy
    • Identify medium to high architectural impact projects
    • Conduct complex technology and system assessments for architecture solutions
    • Communicate the companywide Architecture strategy and direction to both management and systems related teams
    • Make decisions in the development and maintenance of architectures
    • Understand compliance and risk management requirements for supported areas
    • Ensure applications adhere to established Wells Fargo standards, policies, methodologies and industry best practices
    • Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals

Required Qualifications:

  • 5+ years of Systems Architecture experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
  • 5+ years of experience in one or a combination of the following: systems, applications, or architecture planning
  • 4+ years of experience creating strategy

Desired Qualifications:

  • Product Thinking
  • Business/LOB Expertise
  • Research and Analysis
  • Financial Analysis
  • Roadmapping
  • Knowledge and experience with customer journeys, customer experience, and personas.
  • Customer journey mapping and ability to not only map the customer journeys but also the end to end architecture enabling the customer journey
  • High communication skills to work with all levels of business and technical teams
  • Ability to partner with many different platform engineering and architecture teams on architecture that spans multiple areas.
  • Ability to influence across all organizational levels, particularly senior management
  • Ability to negotiate, influence, and collaborate to build successful relationships
  • Strong verbal, written, and interpersonal communication skills

Job Expectations:

  • Ability to travel up to 10% of the time

This position is not eligible for visa sponsorship.

Internal Job ID: @RWF22

Pay Range

$133,300.00 - $237,100.00 Annual


  • Information about Wells Fargo's employee benefits

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

New York, New York

At Wells Fargo, we’ve been proudly supporting military veterans and their families for more than 170 years.

We value the leadership, discipline, and skills you’ve gained through your service to our country and recognize the contributions our veteran team members bring to the table. We’re committed to hiring and retaining military veterans, veterans with disabilities, National Guard, Reservists, and Military Spouses.

As a Wells Fargo employee, you’ll find a work culture that is team-oriented, collaborative, structured, and challenging. We support veterans transitioning from military service with a variety of job options, confidential resources, educational information, and career guidance. You may choose to join our Veteran’s Connection Employee Resource Group, a group of thousands who share an interest in veterans’ matters, and that promotes greater awareness and job development within the veteran community. To learn more about opportunities at our company, please visit Let’s talk about turning your military experience into a great civilian career.

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