Summit, New Jersey

About this role:

Wells Fargo is seeking a Lead Systems Architect in Technology Architecture & Engineering in Technology. Learn more about the career areas and lines of business at

In this role:

Wells Fargo's Chief Technology Office is hiring a Lead Systems Architect to provide architecture direction on Customer Relationship Management platforms supporting various lines of businesses within Wells Fargo.  In this role, you will be part of the  Architecture, Strategy, and Consulting (ASC) team within  Enterprise Architecture in the Chief Technology Office

As part of the Chief Technology Office (CTO),  the Architecture, Strategy, and Consulting (ASC) Team is responsible for Consumer architecture to ensure a seamless and positive experience for our customers across LOBs and products as well as architecture for Consumer Data and Engagement Platforms (CDEP). CDEP architecture includes Marketing and Lead Enablement platforms,  strategic consumer data platforms for customer insights and personalization, and Marketing/Sales Experiences.  

This CRM Lead Systems Architect will act as one of the  CRM product architects partnering closely with Marketing Technology executives within CDEP and various Lines of Business and Technology teams as well as other CRM architects and architects and engineering leads for key interfacing platforms.   Through these partnerships, you will develop strategy and solutions architecture for Customer Relationship Management (CRM) platforms while identifying architecture modernization and simplification opportunities. You will also be responsible for solutions architecture and setting key strategic architecture direction and providing clear roadmaps exhibiting the current architecture and progression/steps toward target state. 

This senior technical professional within the Enterprise Architecture group is responsible for Product Architecture (L3) for an assigned portfolio of applications and the associated business-technology strategies.

The Product Architect exhibits leadership to drive a product vision, translate business demands to product capabilities and develops a target architecture roadmap that supports consumer/client consumption. They work with Product Owners and Product Managers.  The Product Architect Role is part of the Product Cabinet and is dedicated to support a product.

The Product Architects will describe the solution context and solution intent, analyze technical trade-offs, determine the primary components and subsystems, identify the interfaces and collaborations between them, define non functional requirements (NFRs), and guide enablers through the program and solution kanban systems.

The Product Architect participates in Product Backlog refinement, prioritization, pre-planning event, working with the product manager and stakeholders to define the architectural approach, capability roadmap, and high-level objectives for the roadmap.  Product Architect participates in the team demos, often demonstrating the capabilities that their product areas have contributed and reviewing the contributions of the other product areas.

The Product Architect drives continuous planning, develops and reviews required ArchSpec and adheres to the governance process. Product Architect works with third parties, making sure the technical characteristics for third party-delivered capabilities are understood and assisting with the architectural integration of these concerns

The Product Architect is responsible for producing the Architecture deliverables for a Product Architecture, Product Technology Roadmap, Architecture Specifications and establishing a modernization roadmap in partnership with the product manager as relevant. The Product Architect will create architecture that drives towards simplification, enterprise grade, build to consume solutions that drive enterprise rationalization.  This role is will require experience and training in Cloud, Data, DevSecOps, Domain Driven Design, Archimate, Architecture Frameworks (TOGAF) fundamentals.

Required Qualifications:

  • 5+ years of Systems Architecture experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
  • 4+ years of experience in one or a combination of the following: systems, applications, or architecture planning
  • 2+ years of experience creating strategy

Desired Qualifications:

  • Understanding of the agile methodology
  • Understanding of relational database and Salesforce or SaaS data schemas
  • Salesforce or Dynamics experience
  • CTI experience not required but preferable for CRM integration with  Genesis / Avaya
  • Experience designing end to end technical solutions
  • Data transmission, transformation, and translation tool experience
  • Experience in streaming/event based architecture such as Kafka
  • Knowledge on Product Thinking , Research and Analysis , Research and Analysis, Financial Analysis and Road mapping.
  • Ability to influence and build relationships with Senior Business LOB stakeholders, technology leadership.
  • Ability to influence across all organizational levels, particularly senior management
  • Ability to negotiate, influence, and collaborate to build successful relationships

Job Expectations

  • Ability to travel up to 10% of the time
  • Willingness to work on-site at stated location on the job opening
  • Ability to provide and work from a home office
This position is not eligible for visa sponsorship.
Job ID: @RWF22
Job Posting Locations:





Pay Range

$133,300.00 - $237,100.00 Annual


  • Information about Wells Fargo's employee benefits

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Summit, New Jersey

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