New Orleans, Louisiana

Responsibilities for this Position
Location: USA LA New Orleans - 1201 Elmwood Park Blvd (LAC021)
Full Part/Time: Full time
Job Req: RQ128629

Type of Requisition:

Clearance Level Must Currently Possess:

Clearance Level Must Be Able to Obtain:

Public Trust/Other Required:

Job Family:
Information Systems Management

Job Description:

Seize your opportunity to make a personal impact as an Operations Manager. GDIT is your place to make meaningful contributions to challenging projects and grow a rewarding career
At GDIT, people are our differentiator. You will help ensure today is safe and tomorrow is smarter.
The Operations Manager (OM) will ensure optimal performance and reliability of the environment, coordinate the resolution of operational issues, and act as the liaison with Government personnel to facilitate and ensure the satisfactory delivery of all operational efforts. The Operations Manager shall provide management, direction, administration, quality control, and leadership of the execution of all tasks dealing with operations.

  • Managing Infrastructure, Application, Middleware, and Support Software operations service delivery that includes server administration (Windows and Linux Operating Systems), network administration, database administration (Oracle and SQL Server), security administration, and COTS software administration
  • Ensuring compliance with contract Quality Assurance Surveillance Plan (QASP) and ensuring target metrics, SLAs, and acceptable quality levels (AQL) are met, and taking preemptive corrective actions as necessary to achieve and exceed targets
  • Providing reports on operational performance. Actively mitigating risk to ensure high performance
  • Maintaining knowledge of existing technologies as it applies to current and future architecture
  • Recommending and implementing programs to minimize costs, help ensure optimum output, and maintain quality


  • Bachelor's' degree in Computer Science, Engineering or technical discipline is required, OR 8 years of additional relevant experience may be substituted for education

Required Experience:
  • 10 years of experience in infrastructure and application operations including 3 + years in a management capacity on projects similar in size, scope, and complexity to this contract

Required Skills and Abilities:
  • Technical understanding and 3+ years performing hands-on administration of one or more of the following: Windows, Unix, Oracle Fusion middleware, Oracle databases, WebLogic, networks, VMware or other infrastructure components
  • Hands-on experience delivering operations services supporting Agile Scrum system development methodologies
  • Success in leveraging both traditional best practices, such as IT service management practices based on ITIL, as well as emerging methods like DevSecOps
  • Strong staff management skills with the ability to mentor and motivate team members to perform at their highest levels supporting the scope of the Call Order.

Security Clearance Level:
  • U.S. Citizen
  • Ability to secure a Public Trust Clearance

  • On-Site


401K with company match

Comprehensive health and wellness packages

Internal mobility team dedicated to helping you own your career

Professional growth opportunities including paid education and certifications

Cutting-edge technology you can learn from

Scheduled Weekly Hours:

Travel Required:
Less than 10%

Telecommuting Options:

Work Location:
USA LA New Orleans

Additional Work Locations:

COVID-19 Vaccination: GDIT does not have a vaccination mandate applicable to all employees. To protect the health and safety of its employees and to comply with customer requirements, however, GDIT may require employees in certain positions to be fully vaccinated against COVID-19. Vaccination requirements will depend on the status of the federal contractor mandate and customer site requirements.

We are GDIT. The people supporting some of the most complex government, defense, and intelligence projects across the country. We deliver. Bringing the expertise needed to understand and advance critical missions. We transform. Shifting the ways clients invest in, integrate, and innovate technology solutions. We ensure today is safe and tomorrow is smarter. We are there. On the ground, beside our clients, in the lab, and everywhere in between. Offering the technology transformations, strategy, and mission services needed to get the job done.

GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.


New Orleans, Louisiana

General Dynamics is a global aerospace and defense company.

Our portfolio spans the realm of the world's most technologically advanced business jets, wheeled combat vehicles, command and control systems and nuclear submarines. We offer these through our five business groups: Aerospace, Combat Systems, Information Technology, Mission Systems and Marine Systems.

General Dynamics employs thousands of people across the globe, with locations in more than 45 countries. We rely on the skills of our employees and their knowledge of customer requirements to deliver best-in-class products and services.

Who We Are Looking For 

General Dynamics is seeking military veterans and military spouses across the country who bring a deeply rooted skillset that includes team-oriented approaches to problem-solving, demonstrations of leadership and an overall commitment to the mission of the organization.  We recognize the knowledge and skills gained during your military experience are invaluable to the success of a team. We’re proud of the thousands of veterans and military professionals who have chosen to apply their leadership, teamwork and problem-solving skills to a career at General Dynamics and to continue supporting the mission of those serving today.

Should I Apply?

At General Dynamics, our employees are the heart of our company. We rely on their dedication to excellence and their intimate knowledge of customer requirements to meet the needs of customers around the globe, day in and day out. Our employees' unique blend of skill, innovation and agility drives our continued success, and we take our responsibility to them seriously. If you are a military veteran or military spouse ready to advance your career, view our available career opportunities to the right for more information and to apply today!

What Happens After I Apply?

Once you click ‘Apply Now’ on a General Dynamics posting, you will be re-directed to fill out an application on General Dynamics career page.  In order to be considered for next steps, please complete the application on General Dynamics career page and make sure you have an updated resume uploaded to your RecruitMilitary profile.  Once General Dynamics reviews your resume and profile, a recruiter will reach out to provide you with more information and to schedule you for an interview.

How to Win An Interview

1.     Review the job description for the specific position you are applying for.

2.     Review the company website. Know their mission and values. What do they do? What are their products?

3.     Prepare a few questions to ask on your interview.

4.     Prepare to discuss your military or civilian background and how it relates to the position. 

5.     Check out the RecruitMilitary Resources tab for resume guidance, interview prep and more!

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