Material Handling Service Manager - Military Veterans

at ASCO Equipment

Amarillo, Texas

At ASCO our attitude is "We're On It" -Ready to serve, sell, quote, repair, fix, rent, replace and solve equipment problems, questions, challenges that lie ahead. We were built 60 years ago to be a blessing in the lives who depend on us. So, you better believe we're on it.

ASCO Equipment has career opportunities for a Material Handling Service Manager in Amarillo, Texas.  We are seeking a high energy and ambitious individual with a history of service department managerial success, and a passion for safety.  Qualified persons will be ready to support the service department through exceptional customer service to increase overall business opportunities.
 
Service Managers are department heads who work closely with the Branch Manager to develop efficiencies and attract qualified talent and support customers while hitting company goals. In addition, the Service Manager along with the Branch Manager, will have the opportunity to hire, motivate and develop a stellar team of technicians and service support staff.

RESPONSIBILITIES:

  • Employee management including, coaching, scheduling and dispatching
  • Oversee repair work and operations of the entire service department
  • Manage and track technician training requirements
  • Ensure sufficient resources are available to include parts, schedule work and personnel
  • Coordinate repair/rework/maintenance in order to obtain optimum utilization
  • Build/maintain relationships with customers by communicating updates and answering questions
  • Diagnose repair work and handle customer complaints, questions and concerns
  • Assist with warranty and service quotes and various administrative duties
  • Work closely with other department heads, (Branch Manager/Parts Manager/Sales Manager)

BASIC QUALIFICATIONS:

  • Prior dealership service department experience strongly preferred
  • 3+ years supervisory experience with proven customer service and service department success
  • Ideal candidate will be a self starter and work with a sense of urgency
  • Ability to recruit, train and motivate highly effective teammates
  • Excellent computer and written/verbal communication skills
  • Ability to professionally manage difficult customer situations
  • Strong commitment to safety and training
  • Passionate about customer satisfaction


Reasons to Join Team ASCO:
Our Vision: To be a blessing to those we serve
Core Values: Honor God, Develop People, Pursue Excellence, and Grow Profitability 

Extensive Benefits unparalleled in our industry:
100% Paid Health Insurance
401K + Profit Sharing
ASCO Children's Education Program-Education Assistance Award to aid the children of ASCO employees in their pursuit of higher education
Paid Holidays + More! 

ASCO Equipment, Inc. is an Equal Opportunity Employer of women, minorities, protected veterans and individuals with disabilities.

Amarillo, Texas

Organization logo
ASCO Equipment

ASCO knows what's on the line for our customers, and we're committed to being a blessing to those we serve. Whether you need to buy, rent, service, or purchase parts, we'll provide the fast support you need to get you back on the job. ASCO was founded on this approach 60 years ago, and we continue to practice it every day. We strive to be the first call customers make when they have agriculture, construction, and material handling equipment needs.

ASCO's core values are to Honor God, Develop People, Pursue Excellence, and Grow Profitably.

TEAM ASCO'S PURPOSE

• Be a blessing to those we serve.

• Support 600+ experienced staff members with continuous, extensive training.

• Give back to our community and be good corporate citizens continually involved in philanthropic causes.

• Continually improve and provide superior, ethical service to all ASCO customers, exceeding their expectations and what the competition can provide.

 

Who We Are Looking For?

ASCO is the perfect place for transitioning military service members, military veterans and military spouses across the nation who are interested in starting a new adventure.  We offer comprehensive compensation and benefit plans to reward top performance, integrity and accountability: a variety of health care and voluntary benefits designed to maximize coverage while controlling costs as well as a unique veteran training path. 

Should I Apply?

Our diverse roles offer opportunities from entry-level all the way to management.  Some of our specialties include:

-        Project Management

-        Engineering

-        Technicians

-        Service and Support

-        Much more!

What Happens After I Apply?

Once you click ‘Apply Now’ on an ASCO job posting, you will be re-directed to fill out an application on our career page.  In order to be considered for next steps, please complete the application on ASCO’s career page and make sure you have an updated resume uploaded to your RecruitMilitary profile.  Once we review your resume and profile, a recruiter will reach out to provide you with more information and to schedule you for an interview.

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