Salt Lake City, Utah

Our associates celebrate lives. We celebrate our associates.

Consider the possibilities of joining a Great Place to Work!

Pre-Arrangement Advisors are responsible for generating sales thru company-provided leads from multiple channels. Our primary focus is in-person meetings with families and preplanning seminars regarding prearranging. We also have the ability to sell remotely when necessary, and the Company will provide necessary telecommunication platforms to the Pre-Arrangement Advisors.


+ Convert Company provided leads into sales.

+ Maintain a network of customers from Company provided leads.

+ Builds and maintains a network of sources from which to identify new sales leads.

+ Communicates with customers and leads to identify and understand their product or service needs; identifies and suggests products and services to meet those needs.

+ Demonstrates the functions and utility of products or services to customers based on their needs.

+ Ensures customer satisfaction through ongoing communication and relationship management; resolves any issues that may arise post-sale.

+ Daily use of SalesForce or applicable CRM system.

+ Attend daily/ weekly/monthly calls, training, call blocks, floor time in the office or home.

+ Report daily, weekly, monthly sales and appointments to Sales Manager

+ Comply with industry compliance during the entire sales process

+ Other responsibilities as assigned.

**MINIMUM** **Requirements**


+ High school diploma or Equivalent


+ Appropriate Funeral Director License in Specific States Only

+ First 30 days of employment complete PAA Curriculum Certification Dignity University


+ 2-5 years of Business to Consumer, Inside Homes/Remote Sales experience (preferred but not required)

+ 1-2 years of industry experience (preferred but not required)

+ 3-5 years in transferable experience

**Knowledge, Skills and Abilities**

+ Exceptional level of professionalism

+ Strong telephone, interpersonal and communications skills

+ High level of compassion and integrity

+ Strong “one call/visit close” ability

+ Must be able to multi task, set priorities and manage appointments

+ Experience with in-home and/or seminar based sales preferred

+ Proficient computer skills required, with experience working on a tablet preferred

+ Independent, self-reliant, and self-motivated

+ Excellent Customer Service Skills.

+ Conveys information clearly and concisely in written and spoken communication

+ Resolves problems and provides solutions to customers in a timely manner

+ Time management and organizational skills

+ Entry level Microsoft Office Suite (Word, Excel, Outlook)

+ Reliable transportation

+ Own a Cellphone


When considering the work hours associated with this job, the following factors may apply:

**Work Environment**

+ Work indoors and outdoors during all seasons and weather conditions

+ Limited amount of local and/or multiple location traveling

+ Traveling to customer’s homes and local Business

+ Business casual attire is required when in contact with customers.

**Work Postures**

+ Frequent, continuous periods of time standing

+ Sitting continuously for many hours per day

+ May required climbing stairs to access buildings frequently

**Physical Demands**

+ Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers, IPads, and phone usage

+ Move, push and pull up to 25 lbs.

+ Driving to and from appointments

**Work Hours**

+ This outside sales position may require varied work hours depending on customer needs.

+ Travel locally with the distance varying depending on the market.

Postal Code: 84106

Category (Portal Searching): Sales

Job Location: US-UT - Salt Lake City

Salt Lake City, Utah

Who we are. What we do.

We’re more than North America’s largest single provider of funeral, cremation and cemetery services. We are mothers, fathers, sisters, brothers, sons and daughters who are devoted to the communities where we live and work. We are more than 25,000 dedicated individuals who provide caring assistance to families in need, honor veterans and public servants and deliver lifesaving programs to help keep children and seniors safe.

Our Purpose

Service Corporation International is dedicated to compassionately supporting families at difficult times, celebrating the significance of lives that have been lived, and preserving memories that transcend generations, with dignity and honor.

As used herein, “SCI” refers to Service Corporation International and its affiliated companies.

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