Oro Valley, Arizona

Company Name: Fry's Food Stores
Position Type: Employee
FLSA Status: Exempt

Position Summary

Manage the overall day-to-day operations of the store's e-Commerce department to achieve desired sales objectives, goals and budgets. Responsible for staffing the department and developing associates to achieve desire results. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.

Essential Job Functions
  • Ensure that the store e-Commerce department meets/exceeds customer expectations for ease of shopping, variety, freshness and cleanliness
  • Interview, select and hire candidates to staff the on-line shopping department
  • Meet the demands of product flow and create schedules according to guidelines
  • Develop associates to meet the productivity standards and certify associates once they meet or exceed goals
  • Confirm that associates are following local, state, and federal laws in addition to all food safety procedures and company guidelines
  • Train associates on all functions and duties of the order selector and customer attendant roles
  • Lead team in the planning, implementation and execution of e-Commerce's initiatives
  • Achieve/exceed weekly, period, annual sales, wage budgets, and other targeted goals including customer satisfaction leading to repeat sales
  • Assist in the analysis and response to the competitive landscape
  • Ensure orders are filled with products requested or comparable substitute in a timely and effective manner
  • Execute best practices to determine appropriate substitutions in the event of an out of stock
  • Follow processes for streamlining collection of orders, products, checkouts and delivery
  • Report inventory issues such as out of stock items to department heads in a timely manner
  • Troubleshoot equipment and devices for e-Commence department
  • Provide feedback to store management team, district manager, field specialist, coordinators and division e-Commerce manager on the effectiveness of operational plans/programs
  • Report all issues with item shelf allocation to division KOMPASS team
  • Monitor and control expenses for the department
  • Ensure preventative maintenance is being performed on all equipment in the department
  • Supervise and coach direct reports in the performance of their duties; complete performance reviews and provide feedback to direct reports
  • Must be able to perform the essential job functions of this position with or without reasonable accommodation


  • Minimum Position Qualifications
  • High School Diploma or GED
  • Any proven supervisory experience
  • Any prior experience in the selection and hiring process
  • Excellent oral/written communication skills
  • Proficient in Microsoft Office
  • Strong leadership skills
  • Must be able to lift up to 25 pounds frequently and up to 50 pounds several throughout the day
  • Must be able to stand for extended periods of time and/or walk constantly
  • Ability to stoop, kneel, or crouch several times per hour
  • Strong organization skills


  • Desired Previous Experience/Education
  • Bachelor's Degree
  • Any experience with and knowledge of Point of Sale (POS)


  • Leadership Behaviors: Achieves Results through Teamwork, Coaches and Develops Others, Communicates Effectively and Candidly, Executes with Excellence, Leads Change and Innovation, Leads through Positive Influence, Provides Clear and Strategic Direction, Puts the Customer First. For more information on the Kroger Leadership Behavior model, click here.

    Education Level: High School Diploma/GED Desired
    Required Travel: None
    Required Certifications/Licenses: None
    Regions: West

    States: Arizona
    Keywords: Oro Valley, Marana, San Manuel, Florence, North Tucson

    Oro Valley, Arizona

    From one tiny Cincinnati grocery store more than a century ago, we’ve grown into what today is the nation’s largest grocer with nearly 2,800 stores in 35 states operating under 28 different names. As America’s grocer, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit.

     

    At the Kroger Family of Companies, we’re all about people. We provide satisfying, sustainable careers—with boundless opportunities—to nearly 450,000 associates across the nation.

     

    We strive to provide the ingredients you need to create your own recipe for success at work and in life. We help to feed your future by focusing on providing the value and support you need to grow.

     

    We believe in an associate-first culture, built on collaborative, diverse communities that thrive together. We genuinely care about each other, giving back and helping out. We also know that none of us can succeed on our own. Stress happens. Life happens. That’s why we provide the tools and support you need to live our values and find your way.

     

    No matter where you start your journey, fresh opportunities abound with the Kroger Family of Companies. The scope and size of our organization means we cater to nearly any career aspiration or skill set.

     

    Beyond comprehensive benefits and competitive wages, we provide meaningful opportunities for associates to expand their horizons and grow their careers. From internal and external training and education programs to on-the-job training and personalized development opportunities, we help our associates reach their full potential.

    Similar jobs