Cleveland, Ohio

Kelly is hiring a Fitness Center Assistant for one of the largest and most respected Higher Education Institutions in the Cleveland, OH (University Circle) area. Our partner is known for world class research and is one of the highest ranked Universities in the US.

This is a Temporary role but may converted to permanent based on performance during the assignment!

Our client has implemented a COVID vaccination policy requiring evidence of COVID-19 vaccination.

  • Location:  On-Site in Cleveland, Ohio
  • Schedule: Monday through Friday - 8:30AM to 5PM
  • Pay Rate: $15.65 an hour

Job Description:

The Fitness Assistant is responsible for ensuring quality customer service and operations of the Center at all times, direct supervision of designated staff members, and overall staff, building, operations and staff supervision in the absence of the supervisors of those areas. Maintain a high profile to promote member participation, satisfaction, and answer questions as needed, resulting in high member contentment, membership retention and referrals, and new member enrollments. Be efficient in all areas of fitness center operations, including but not limited to the front desk, juice bar, housekeeping, and additional areas as needed. Be an enthusiastic supporter and promoter of the University Fitness Centers and policies and procedures at all times, and ensure all staff do the same.



Education and Experience: Bachelor’s degree and minimal experience; preferably in a customer service, retail and/or fitness setting. Direct management experience required. Or, high school education and three years of customer service, retail and/or fitness setting with management experience required. Current CPR certification required.

Ideal candidate must:

  1. Must be able to demonstrate position-related behaviors in the fulfillment of the organization’s goals.
  2. Demonstrated ability to lead by example with proven supervisory leadership skills, communication and team building skills. Self-motivator who can work independently while also a part of a team, with the ability to motivate those around you.
  3. Demonstrated ability to work in a fast-paced, changing environment and conform to shifting priorities, demands and timeline.  Must be flexible to respond to project adjustments and alterations promptly and efficiently.
  4. Demonstrated excellence in customer service skills with a strong desire to serve others. Proven ability to deal with difficult people and situations in a professional, compassionate and helpful manner.
  5. Proven to be accountable and reliable. Delivers results on time and at the quality level expected.
  6. Positive and enthusiastic attitude, with high energy and stamina.
  7. Someone who prioritizes cleanliness and safety.
  8. Excellent verbal (in-person and on phone) and written communications skills. Ability to understand all programs and services offered by University Fitness Centers and One to One Fitness Center and help recruit participants, upsell services, etc.
  9. Consistent sense of urgency. Works at an efficient, yet thorough pace.
  10. Strong computer skills and ability to learn our member management system.
  11. Willingness to assist in all roles of the fitness center.
  12. A passion for fitness is preferred.

Let’s get to work!  If you are interested in this amazing job opportunity, please call Debbie at (330)409-9220 or eMail to learn more!

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Cleveland, Ohio

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