Dallas, Texas

At Wells Fargo, we are looking for talented people who will put our customers at the center of everything we do. We are seeking candidates who embrace diversity, equity, and inclusion in a workplace where everyone feels valued and inspired.

Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.

About this role:

Wells Fargo is seeking a Lead Trade Services Processor in International Commercial Banking as part of Wholesale Lending Operations division. Learn more about our career areas and lines of business at wellsfargojobs.com.


In this role, you will:

  • Ensure customer satisfaction by providing support services in the delivery of a wide range of Trade Service products
  • Perform issuing, advising and amending of letters of credit, negotiation of letters of credit documents, processing documentary and direct collections in accordance with Trade Services standards
  • Guide individuals on complex tasks including amending letters of credit, processing documentary and direct collections in accordance with Trade Services standards
  • Assist leaders in training staff on new products or procedures and coordinate workflow in the absence of leadership
  • Prioritize work and provide day-to-day leadership to team
  • Identify opportunities for additional product sales through client referrals and make recommendations to changes in existing policies and procedures
  • Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals
  • Interact with internal customers
  • Receive direction from leaders and exercise independent judgement while developing the knowledge to understand function, policies, procedures, and compliance requirements


Required Qualifications

  • 6+ years of Trade Service experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education


Desired Qualifications:

  • Strong attention to detail and accuracy skills
  • Customer service focus with experience actively listening, eliciting information, comprehending customer issues/needs, and recommending solutions
  • Strong organizational, multi tasking, and prioritizing skills
  • Ability to work independently and in a team environment
  • Ability to work in a fast-paced deadline driven environment
  • Intermediate Microsoft Office (Word, Excel, and Outlook) skills
  • Fast and accurate keying skills
  • Leadership experience
  • Ability to navigate multiple computer system windows, applications, and utilize search tools to find information
  • Ability to execute in a fast paced, high demand, environment while balancing multiple priorities
  • Ability to interpret and comprehend complex legal documents
  • Paralegal experience
  • Strong analytical skills
  • Knowledge and understanding of risk management in credit, market, or operations
  • Knowledge and understanding of global banking: payment products, trade, structured finance, and credit
  • Knowledge and understanding of wholesale lending products such as letters of credit, leases, and traded products

Posting Location(s):

  • 14241 Dallas Pkwy, Dallas, TX 7525
  • 1525 W W T Harris Blvd, Charlotte, NC

#CommercialBanking

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Dallas, Texas

At Wells Fargo, we’ve been proudly supporting military veterans and their families for more than 170 years.

We value the leadership, discipline, and skills you’ve gained through your service to our country and recognize the contributions our veteran team members bring to the table. We’re committed to hiring and retaining military veterans, veterans with disabilities, National Guard, Reservists, and Military Spouses.

As a Wells Fargo employee, you’ll find a work culture that is team-oriented, collaborative, structured, and challenging. We support veterans transitioning from military service with a variety of job options, confidential resources, educational information, and career guidance. You may choose to join our Veteran’s Connection Employee Resource Group, a group of thousands who share an interest in veterans’ matters, and that promotes greater awareness and job development within the veteran community. To learn more about opportunities at our company, please visit wellsfargojobs.com/military. Let’s talk about turning your military experience into a great civilian career.