Req ID: 207452

NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Microsoft Dynamics 365 FO developer Support Analyst to join our team in Calgary, Alberta (CA-AB), Canada (CA).

Microsoft Dynamics 365 FO Developer Support Analyst

As a Dynamics 365 F&O Support Analyst, you will be responsible for supporting the Dynamics 365 for Finance and Operations applications for various clients, from a developer perspective . You will work with the client generated support tickets through all phases, from initial response through resolution. You may also be asked to contibute to product enhancement initiatives as directed by the client or project implementation teams. You will be focused on work that requires the attention of a skilled developer in D365 FO.

  • Utilize your knowledge of finance & supply chain processes and best practices to advise and guide the customer to solutions that will resolve technical issues and improve the product to suit their needs.
  • Develop, test and deploy required modifications to address client issues and enhancements to teh solution required by the client
  • Manage and develop customer relationships and perceptions to achieve mutual goals.
  • Demonstrate the capacity to plan, prioritize and organize your time, schedules and activities.
  • Identify and analyze risks and issues for the program.
  • Demonstrate the ability to work systematically and logically to analyze situations, resolve problems, identify causes and anticipate implications.
  • Develop and test detailed technical designs for business solution components and prototypes as required .

Basic Qualifications

  • minimum 3-5 years experience as Dynamics 365/AX developer (Customization and Reporting)
  • good functional knowledge of Finance and Supply Chain modules
  • Experience working with Stakeholders to troubleshoot issues and draw out requirements
  • Microsoft Dynamics 365 technical certification is an asset
  • Microsoft Power Platform experience is an asset
About NTT DATA Services

NTT DATA Services is a global business and IT services provider specializing in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services. We are part of the NTT family of companies, a partner to 85 % of the Fortune 100.

NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.

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Careers at NTT DATA

Innovation is at the heart of what we do. Innovation that makes an impact and improves business performance. Innovation that improves our clients’ bottom line.

We are always on the lookout for talented innovators to join us - especially for people who can use their creativity to drive value for our clients worldwide. Discover more career opportunities that can help you make the most of your skills.


We are one of the largest global IT services company with operations in more than 40 countries. We offer an advanced portfolio of application, business process, cloud, and infrastructure services to businesses and governments worldwide.

Our roots cross continents and cultures, dating back five decades. We’ve grown organically and decisively by acquiring some of the best IT services providers across the globe. This pedigree yields a characteristic special to NTT DATA: the opportunity of a global brand with the creative energy of a start-up.