Chandler, Arizona

About this role:

At Wells Fargo, we are looking for talented people who will put our customers at the center of everything we do. We are seeking candidates who embrace diversity, equity, and inclusion in a workplace where everyone feels valued and inspired.

Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.

Wells Fargo is seeking a Senior Lead Analytics Consultant to be the primary analytical resource for the Enterprise Root Cause Analytics Team. This position will support text and data analytic needs for Enterprise Root Cause Analytic group. The individual will be responsible for identifying  patterns and trends in complaints data and build advanced text analytic solutions for business insights.


In this role, you will:

  • Identify, develop, and implement advanced quantitative models, algorithms and data visualization to increase proactive detection of patterns and trends
  • Develop advanced text analytic solution for business insights
  • Use SQL, SAS or other statistical / BI tools to support data mining and analytics
  • Leverage data, business knowledge, strategy and predictive models to inform and influence line of business
  • Lead the strategy and resolution of highly complex and unique challenges requiring analytical application of industry techniques, advance data from multiple sources, and mathematics behind data analysis across the enterprise, delivering solutions that are long-term, large-scale, and require vision, creativity, innovation, advanced analytical, and coordination of highly complex activities
  • Design and lead complex projects, analyses, and application of techniques across the enterprise
  • Provide vision, direction, and expertise to leadership on implementing innovative and significant business solutions that align to the enterprise
  • Engage with peers, managers risk, compliance, managers across the enterprise, and serve as an expert advisor to leadership team
  • Program and build automated solutions
  • Provide and maintain documentation
  • Write presentation deck and communicate results to internal and external customers


Required Qualifications, US:

  • 7+ years of Analytics and Reporting, Financial Modeling, Statistics, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education


Desired Qualifications:

  • Experience in identifying, developing and implementing advanced quantitative models and algorithms for proactive detection of patterns and trends
  • Experience in Natural Language Processing and Text Analytics algorithms using Aster/Vantage, SAS or Python
  • Ability to leverage data, business knowledge, strategy and predictive models to inform and influence line of business strategic planning team in long term plan development
  • Ability to work with large databases and process flow through complex logic or merging algorithm
  • Proficiency in SQL, SAS, and other tools to support data mining and analytics insights
  • Strong analytic and creative problem-solving skills.
  • Ability to execute in a fast paced, high demand, environment while balancing multiple priorities


Job Expectations:

  • Willing to travel up to 5%

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Chandler, Arizona

At Wells Fargo, we’ve been proudly supporting military veterans and their families for more than 170 years.

We value the leadership, discipline, and skills you’ve gained through your service to our country and recognize the contributions our veteran team members bring to the table. We’re committed to hiring and retaining military veterans, veterans with disabilities, National Guard, Reservists, and Military Spouses.

As a Wells Fargo employee, you’ll find a work culture that is team-oriented, collaborative, structured, and challenging. We support veterans transitioning from military service with a variety of job options, confidential resources, educational information, and career guidance. You may choose to join our Veteran’s Connection Employee Resource Group, a group of thousands who share an interest in veterans’ matters, and that promotes greater awareness and job development within the veteran community. To learn more about opportunities at our company, please visit wellsfargojobs.com/military. Let’s talk about turning your military experience into a great civilian career.

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