Canton, Massachusetts

Improve business and family comfort, protection and productivity

The future is what you make it. When you join Honeywell, you become a member of our global team of thinkers, innovators, dreamers, and doers who make the things that make the future. That means changing the way we fly, fueling jets in an eco-friendly way, keeping buildings smart and safe and even making it possible to breathe on Mars. 

Working at Honeywell is not just about developing cool things. That is why all of our employees enjoy access to dynamic career opportunities across different fields and industries. Are you ready to help us make the future?

As an HVAC/controls Field Service Technician, you will respond and resolve service calls providing technical support and troubleshooting to Honeywell customers in the greater Boston area. Additional responsibilities related to the technical delivery of small service jobs, time and material work, and preventive maintenance may be assigned as well. These customers will have various products installed that fall into the – HVAC, automation controls, life safety, fire, and security systems category as well as their associated computer systems. The goal is to ensure system up-time and efficiency.

Key Responsibilities

Technical and Job-Related Responsibilities

  • Verify system functional performance to ensure proper operations according to contract requirements including testing, calibrating verify system and peripheral device operations as per preventative maintenance schedule
  • Complete documentation of all work done, including all readings, offsets, etc.
  • Maintain customer system documentation with any configuration or model changes.
  • Collaborating within a team for system testing.
  • Availability for and performance of duties outside of normal working hours as required.

Customer Management

  • Promote, build and maintain good customer relations
  • Keep Supervisor informed of customer requirements, systems status, and actual, potential or perceived customer problems
  • Demonstrate system and provide training to customers as required
  • Be aware of service contract scope of service, equipment coverages, and requirements

 Health and Safety

  • Carry out site hazard and risk assessments for Honeywell tasks, including proper use of safety personal protective equipment

Administrative Responsibilities

  • Be responsible for Honeywell’s assets such as tools, software, and site database
  • Keep documentation and paperwork up to date

Other Requirements

  • Security and other clearances as required by client
  • Ability to travel throughout the service area with occasional overnight stays
  • The successful candidate must have a driving record acceptable to Honeywell

You Must Have

  • High School Diploma/GED.
  • 2+ years of experience servicing commercial clientele.
  • 2+ years of experience troubleshooting commercial HVAC, building automation, or industrial controls systems.
  • 1+ years of experience in basic diagnostic and troubleshooting of networked systems.
  • A valid driver’s license.

We Value

  • Niagara/ Tridium experience.
  • Associate or bachelor’s degree in Engineering.
  • Advanced diagnostics and troubleshooting skills.
  • Ability to read and interpret mechanical/electrical drawings, diagrams, and sequences of operation. 

Additional Information

  • JOB ID: HRD173173
  • Category: Customer Experience
  • Location: 65 Shawmut Rd,Canton,Massachusetts,02021,United States
  • Nonexempt
Customer Experience (GLOBAL)

Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.

Canton, Massachusetts

Honeywell Technology Solutions Inc. (HTSI) offers world-class competencies in management, space systems and services, engineering, logistics, information technology and testing and calibration. We provide value, expertise, competitive pricing and the highest quality standards available. Our customers can expect proven leadership processes, technical excellence and cost management. We offer more than just connections…we offer solutions.

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