Dothan, Alabama

JOB SUMMARY
The Account Executive is responsible for selling primary and ancillary communications solutions to small and medium sized businesses within a specified territory. Primary services include coax delivered Internet, video and voice. Ancillary services include custom hosting, desktop security, data back-up, data storage, toll free, additional email addresses, static IPs and more. The AE achieves sales and revenue goals through successful prospecting for new customers as well as the successful sale of bundled services to new customers. The AE is responsible for generating all sales leads through a variety of prospecting tactics and working every lead from initial contact to sale. The AE is responsible for the development and implementation of a Territory Plan (under the instruction of the Sales Manager) which is designed to expand the customer base within their assigned territory. The AE is 100% focused on generating new Internet, voice and video customers.

MAJOR DUTIES AND RESPONSIBILITIES
Actively and consistently support all efforts to simplify and enhance the customer experience

Place orders through order management software. Work with Account Coordinator in the event the order cannot be automated to ensure that all necessary administrative work necessary to support sales activities including sales orders, contracts, billing forms and sales reports are accurate and submitted in a timely manner. Hand off customer service and non-sales related client inquiries to the Customer Service department; focus on selling

Have a complete understanding of Spectrum Business coax services, rates (individual and bundled) and applicable taxes

Demonstrate selling skills and product knowledge. Practice selling skills with other Account Executives regularly. Read sales books and take sales courses to learn new sales techniques; practice and implement new sales techniques regularly

Maintain accurate records of all sales and prospecting activities including sales calls, presentations, closed sales, and follow-up activities within assigned territory, including the use of Salesforce.com to maintain accurate records to maximize territory potential

Meet and exceed performance standards as defined by the department Standards of Performance (SOP) and the Spectrum Way Sales Model

Attend and participate in sales meetings as established by management

REQUIRED QUALIFICATIONS
Skills/Abilities and Knowledge
Ability to read, write, speak and understand English
Knowledge of communications technologies and services, with an emphasis on telephone and Internet fundamentals
Valid driver's license with a satisfactory driving record
Education
Bachelor’s degree in business, marketing or related field, or equivalent experience

PREFERRED QUALIFICATIONS
Related Work Experience
Outside sales experience in a high transaction, short closing cycle model preferred; 3-5 years
Business to business sales experience preferred
Proven sales history of meeting or exceeding targets preferred

WORKING CONDITIONS
Office environment and / or outside environment with exposure to inclement weather
Exposure to moderate noise levels
SAE270 318189 318189BR

Dothan, Alabama

Spectrum's Product and Services are powered and innovated by Charter Communications, Inc. the leading broadband communications company in the United States. Our company provides a full range of advanced broadband services, including Spectrum TV™ video entertainment programming, Spectrum Internet™ access, and Spectrum Voice™. Spectrum Business® similarly provides scalable, tailored, and cost-effective broadband communications solutions to business organizations, such as business-to-business Internet access, data networking, business telephone, video and music entertainment services, and wireless backhaul. The advertising sales and production services are sold under the Spectrum Reach™ brand. News and sports networks are operated under the Spectrum Networks brand.  

Our commitment to serving customers and exceeding their expectations is the bedrock of our business strategy and it’s the philosophy that guides our more than 95,000 employees.

Your next career can be as impactful as your last one. As a veteran or active military service person, you have the skills, talent, and training to make a difference at Spectrum. More than 11,000 veterans have already found a home at our advanced TV, Internet, Voice and Mobile company. You can find yours, too, in areas like Technical Operations, Field Operations, Network Operations, Construction, Engineering, Sales, and more. When you join us, you join a company dedicated to you and your success.  

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