San Jose, California


Job Summary

Reporting to the Dean of the Lurie College of Education, receives work direction from the Director of Field Experience and with a dotted line of reporting to the Department Chairs for Teacher Education and Special Education, the Credential Program Advisor provides student support and overall program management for the teacher credential programs. They will serve as the Departments’ primary resource for program planning and student support projects.

The Advisor serves as a liaison between students, faculty, credential, and student services, as well as external governing bodies (e.g. CTC). They work collaboratively with the Teacher Education Leadership Team, Admissions and Recruitment Coordinator, Director of Field Experience, Assistant Director of Field Experience, faculty members, and other Lurie College staff to provide a coherent experience for candidates that aligns with the Department’s program learning objectives.


Key Responsibilities

  • Serve as the primary point of contact for program planning, student support and success issues. Interface with students, faculty and staff, and other units on campus to resolve complex student issues and recommend appropriate courses of action related to difficult academic situations. Assist college and university administrators in the investigation and resolution of advising concerns. 
  • Develop teacher candidates’ program plans; monitor student growth and progress throughout the program using existing systems and in consultation with course faculty and field supervisors.
  • Use database SSASY for tracking enrollment, scheduling, advising, and program planning. Establish, monitor, and evaluate student improvement and growth plans as appropriate; maintain confidential files of teacher candidates.
  • Develop and lead student-focused events such as orientations for newly admitted and continuing students, as well as initiatives relevant to supporting targeted populations within the College.
  • Update and develop written and online materials that help students and faculty navigate program requirements. 
  • Independently manage and implement complex projects with broad scope within and outside the departmental structures of Lurie College; use of considerable judgment and collaboration in analyzing and applying department policies and practice
  • Serve as the key contact for the Teacher Education and Special Education Programs’ policies and practice related to credentialing requirements, program coordination, and student support; engage in continuing education activities to support departmental initiatives.
  • Responsible for the oversight of adherence to CTC credential requirements; including related reporting for assessment and accreditation
  • Will provide lead work direction to other professional and/or technical staff (i.e., office administration, student employees,).
  • Provide support to the Admission and Recruitment Coordinator in the day-to-day operation of outreach, recruitment, and retention.


Knowledge, Skills & Abilities

  • Experience establishing and maintaining effective, cooperative, and harmonious working relationships in circumstances that involve the denial of requests or the necessity to persuade others to accept a different point of view.
  • Experience collecting and evaluating data to organize complex information; draw valid conclusions; project consequences of various alternate courses of action; and implement effective solutions.
  • Demonstrated ability to use software applications such as google docs/drives, excel spreadsheets, word processing, and databases.
  • Knowledge of and ability to consistently apply FERPA regulations; awareness of the importance of student confidentiality.
  • Ability to advise students individually and in groups on complex student related matters.
  • Strong-problem solving and creative thinking skills, as well as exceptional interpersonal, verbal, and written communication skills. Willingness and experience to present information to student groups.
  • Ability to determine appropriate courses of action and proper techniques with highly sensitive and complex student matters.
  • Experience maintaining documentation for accountability purposes.
  • Strong-problem solving and creative thinking skills, as well as exceptional interpersonal, verbal, and written communication skills.
  • Ability to work with representatives from public and private entities and handle potentially sensitive situations.


Required Qualifications

  • A bachelor's degree and/or equivalent training
  • Administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs.         


Preferred Qualifications

  • Master’s degree in Education or equivalent experience
  • TK-12 Public school teaching experience
  • Using and learning technology (Google suite, Zoom, Canvas or other Learning Management System) to effectively communicate.
  • At least three years of experience working in and fostering a diverse faculty, staff, and student environment.
  • Experience with teacher preparation requirements and practices and/or State certification requirements and public school needs in the region.
  • Experience supporting teacher candidates and/or new teachers
  • Experience with CTC Teaching Performance Expectations.
  • Experience with following specific admission or programming requirements.



Classification: Student Services Professional IV
Anticipated Hiring Range: $5,808/month - $6,312/month
CSU Salary Range: $5,351/month - $7,633/month

San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary.


Application Procedure

Click Apply Now to complete the SJSU Online Employment Application and attach the following documents:

  • Resume
  • Letter of Interest

All applicants must apply within the specified application period: September 16, 2022 through October 2, 2022. This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university.


Contact Information

University Personnel


CSU Vaccination Policy

The CSU requires faculty, staff, and students who are accessing campus facilities to be fully vaccinated against the COVID-19 virus (including all booster doses of an approved vaccine for which an individual is eligible per current CDC recommendations) or declare a medical or religious exemption from doing so. As a condition of employment, any candidates advanced in a currently open search process should be prepared to comply with this requirement as well as with other safety measures established on the campus. The system wide policy can be found at and questions may be sent to


Additional Information

Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis.

The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire.


All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.


Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: 

Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at

Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at


Equal Employment Statement

San José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus).

San Jose, California

San Jose State is conveniently located on 154 acres in downtown San José, midway between San Francisco and the Monterey/Carmel area at the sunny southern end of San Francisco Bay, and is easily accessible from area freeways.

From its beginnings as a normal school that trained teachers for the developing frontier, SJSU has matured into a metropolitan university offering more than 134 bachelor's and master's degrees with 110 concentrations.

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