, Illinois

Job Description
CVS Health has an exciting opportunity to join our HDMS team as a Sr. Program Manager, Strategic Initiatives. As a senior program manager within the Project Management Office, you will report to the VP, Business Transformation and lead a major cross-functional strategic initiative that supports HDMS, Aetna and CVS Health. Initiatives could include but are not limited to cross-functional application development / enhancements, end-to-end process improvement, customer implementations, development of reporting, metrics, and analytics, and coordination of the business / operations with IT project management teams. Special consideration given to candidates with experience establishing Lean Portfolio Management and PMO processes and procedures, enhanced business reporting and Client communication practices.

• Leads program development efforts with key stakeholders to document scope, objectives, requirements, and success criteria
• Leads design efforts with technical resources for process mapping, architecture / viability, proof of concept (POC) and minimally viable product (MVP) definition
• Manage scope, budget and delivery throughout the program lifecycle and requests that would impact scope, budget and delivery through review and approval / disapproval
• Integrates discrete projects / workstreams into a program portfolio that allows effective leadership / steering committee engagement
• Leads the program level and steering meetings as required to deliver the program
• Through collaborative sessions, creates project plans and integrated program plans that identify tasks, resources, predecessor / successor relationships, durations and critical path
• Leads working sessions to identify risks, issues, decisions and blockers that may impact this and / or other programs
• Maintains and leads a regular schedule of working meetings (discovery, design, build, test, bug resolution etc…) and program / project review calls
• Uses agendas, status package, meeting minutes and a RAID (Risks, Actions, Issues and Decisions) log to support effective program execution
• Understands the roles of business-side and IT project management in a cross functional program requiring significant technology investment and leverages the resources effectively
• Develops plan to resolve escalations raised by project teams and / or as noted in the RAID, close items out in a timely and effective manner
• Delivers projects based on Waterfall, Agile and Hybrid approaches, ability to coach others in these approaches
• Supports and leads efforts to establish Lean Portfolio Management and PMO COE (Centers of Excellence)
• Works with BTO Business Process Improvement team to identify, discuss, prioritize and implement improvements around governance, processes, tools and reporting for program / project delivery and change management

Pay Range
The typical pay range for this role is:
Minimum: 75,400
Maximum: 158,300

Please keep in mind that this range represents the pay range for all positions in the job grade within which this position falls. The actual salary offer will take into account a wide range of factors, including location.

Required Qualifications
• 5-7 years of Project / Program Management experience including strong understanding of PMO design and implementation, project management best practices
• Strong training and communication ability (written and verbal) including presentation material development and delivery to all levels of the organization
• Ability to focus on details while continuously considering big picture business impact
• Ability to negotiate and influence to drive programs to completeness and ensure the highest quality outcomes

COVID Requirements

COVID-19 Vaccination Requirement
CVS Health requires certain colleagues to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless they are approved for a reasonable accommodation based on disability, medical condition, religious belief, or other legally recognized reasons that prevents them from being vaccinated.

You are required to have received at least one COVID-19 shot prior to your first day of employment and to provide proof of your vaccination status or apply for a reasonable accommodation within the first 10 days of your employment. Please note that in some states and roles, you may be required to provide proof of full vaccination or an approved reasonable accommodation before you can begin to actively work.

Preferred Qualifications
• Experience in healthcare industry, including health data analytics
• Experience in highly regulated industry and compliance environment
• Experience with highly complex, inter-connected systems and business processes
• Experience with User Story Creation (JIRA), MIRO design tool
• Agile/Scrum Methodologies including Lean Portfolio Management (Clarity)
• Experience with process improvement methodologies such as Lean Six Sigma
• PMP Certification
• Masters Degree in business administration or similar

Bachelor's degree, Masters Preferred or equivalent experience

Business Overview
Bring your heart to CVS Health
Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver.

Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.
We strive to promote and sustain a culture of diversity, inclusion and belonging every day.
CVS Health is an affirmative action employer, and is an equal opportunity employer, as are the physician-owned businesses for which CVS Health provides management services. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. See Job Description

, Illinois

Continue serving and work with a purpose

As a CVS Health colleague, you'll find career opportunities across the organization and at every stage of your career. More important, your work will have an impactful purpose on someone's life, including your own. Learn more about how you can continue serving on your next mission at CVS Health.

Careers for Veterans and Military Spouses


"The military has an ethos that is grounded in purpose-driven service that’s bigger than the individual. The same holds true for us at CVS Health. You can talk to colleagues in any part of our business and they will be able to articulate our company’s purpose. Working here provides an opportunity for service members and military spouses to continue to serve, just in a civvies."

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