Hartford, Connecticut

Job Description
The Senior Manager, Organizational Design role, will work as a member of the Organizational Design team to analyze, design, and advise organizational design projects across the CVS Health Enterprise.

The primary responsibilities of this role will include:
• Serve as a trusted advisor to Senior Human Resources Business Partners and Senior Business or Function Leaders across the enterprise to provide organizational design expertise and knowledge.
• Partner with Human Resources Business Partners and Business or Function Leaders to facilitate and advise organizational design projects across the enterprise based on business unit or enterprise specific needs.
• Provide a subject matter expert (SME) perspective and provide recommendations for improvements or modifications to organizational structures, workflows, and/or job descriptions.
• Draft and develop organizational design, workflow, job description deliverables, materials, or documentation as part of project work to support specific business unit areas or the enterprise.
• Provide education or capability building to Human Resources Business Partners and Leaders across the enterprise to inform colleagues of organizational design frameworks, steps, tools, and templates.
• Ensure CVS Health Human Resources and Compensation policies and requirements are adhered to in organizational design work across the enterprise.
• Partner with other HR CoEs outside of the organizational design practice area or with other areas of the business to support the enterprise.
• Ensure industry standard organizational design best practices are followed in draft organizational structure models, workflows, and job descriptions.
• Support the work to further expand or improve the organizational design Center of Excellence, by developing new or improved service model and organizational design tools, templates, and playbooks, and coaching or guidance to resources in the Center of Excellence.

Pay Range
The typical pay range for this role is:
Minimum: 75,400
Maximum: 158,300

Please keep in mind that this range represents the pay range for all positions in the job grade within which this position falls. The actual salary offer will take into account a wide range of factors, including location.

Required Qualifications
• 5+ years of general business and/or human capital consulting practices
• Organizational design processes, best practices, frameworks, tools, and techniques
• Organizational assessment, analysis, and design
• Job Assessment, analysis, and design
• Business process design and/or workflow design
• Change management frameworks and processes (e.g., Prosci ADKAR, Lewin, Kotter, etc.)

COVID Requirements

COVID-19 Vaccination Requirement
CVS Health requires certain colleagues to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless they are approved for a reasonable accommodation based on disability, medical condition, religious belief, or other legally recognized reasons that prevents them from being vaccinated.

You are required to have received at least one COVID-19 shot prior to your first day of employment and to provide proof of your vaccination status or apply for a reasonable accommodation within the first 10 days of your employment. Please note that in some states and roles, you may be required to provide proof of full vaccination or an approved reasonable accommodation before you can begin to actively work.

Preferred Qualifications
Healthcare, Health Plans, Pharmacy Services and/or Retail

Organizational Design Practitioner

Human Resources Business Partnering and/or Human Resources best practices

Compensation philosophy (e.g., Compensation Guidelines, job leveling, etc.)

Competency models and assessments

Skills in:
• Organizational Design
• Business consultation
• Project management
• Meeting and/or workshop facilitation
• Stakeholder interviewing and intake of information
• Communications (e.g., telephone, written, video and facilitated presentation)
• Microsoft Office Applications (e.g., Outlook, Word, Excel, PowerPoint, OneNote, Visio, etc.)
• Advanced skills in Microsoft Office PowerPoint and Excel Applications

Ability to:
• Apply organizational design processes, best practices, theories, and techniques to day-to-day work
• Apply knowledge and experience to solve complex problems and organizational challenges
• Translate business unit strategy and apply to organizational changes and design(s)
• Facilitate small to large business meeting(s), design session(s), and workflow review(s)
• Analyze data, draw conclusions, and identify trends and/or themes
• Tell a story based on data, insights, and analysis
• Provide recommendations to different levels of leadership
• Communicate sensitive, confidential, and/or challenging information
• Hold difficult conversations with stakeholders at various levels within the organization
• Prioritize workload and execute work within the confines of deadlines and shifting priorities
• Work independently as a Subject Matter Expert (SME) with limited supervision on organizational design related projects
• Perform detailed analysis of job duties and assist with the development of job descriptions

Bachelor’s Degree or equivalent required
Master’s preferred

Business Overview
Bring your heart to CVS Health
Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver.

Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.
We strive to promote and sustain a culture of diversity, inclusion and belonging every day.
CVS Health is an affirmative action employer, and is an equal opportunity employer, as are the physician-owned businesses for which CVS Health provides management services. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. See Job Description

Hartford, Connecticut

Continue serving and work with a purpose

As a CVS Health colleague, you'll find career opportunities across the organization and at every stage of your career. More important, your work will have an impactful purpose on someone's life, including your own. Learn more about how you can continue serving on your next mission at CVS Health.

Careers for Veterans and Military Spouses


"The military has an ethos that is grounded in purpose-driven service that’s bigger than the individual. The same holds true for us at CVS Health. You can talk to colleagues in any part of our business and they will be able to articulate our company’s purpose. Working here provides an opportunity for service members and military spouses to continue to serve, just in a civvies."

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