Stamford, Connecticut


This is a lead level job that is responsible for evaluation of existing processes and provide recommendations and optimal solutions on processes improvements and best practices. This position required thorough understanding of organization's processes and practices and works on the complex projects. This role can collaborate with one or several business process owners or lines of business. This position is considered a subject matter expert in process improvement and analysis.


Collaborate with leadership on breakthrough strategies to improve process efficiencies and cost reduction opportunities

Act as a process improvement practitioner by leading efforts to enhance processes, reduce waste and increase effectiveness

Analyze, define, and develop complex organization's business process methods and practices

Research best business practices within and outside the organization to establish benchmark data

Assess requirements for internal business processes, ensuring compatibility with organizational strategic goals

Implement new processes, evaluate existing processes, and recommend optimal solutions and improvements

Communicate team progress

Use sophisticated quantitative analysis methodology to perform data, cost and benefit, and/or process measurement analysis

Research industry trends for application of process improvement techniques and best practices

Train employees on root cause analysis tools and philosophies

Perform other duties as requested


Required Skills/Abilities and Knowledge

Ability to read, write, speak and understand English

Ability to prioritize and organize effectively

Ability to work independently, as well as in a collaborative and dynamic team environment

Ability to handle multiple projects and priorities

Ability to analyze and interpret data

Ability to quickly identify business problems/opportunities

Ability to communicate orally and in writing in a clear and straightforward manner

Ability to communicate with all levels of management and company personnel

Ability to manage multiple projects at one time

Ability to document, prepare and present data-driven presentations

Superb knowledge of software applications such as Word, Excel, etc.

Required Education

Bachelor’s in Business Administration degree or related field

Required Related Work Experience and Number of Years

7+ Process or data analysis experience


Office environment BGN359 316700 316700BR

Stamford, Connecticut

Spectrum's Product and Services are powered and innovated by Charter Communications, Inc. the leading broadband communications company in the United States. Our company provides a full range of advanced broadband services, including Spectrum TV™ video entertainment programming, Spectrum Internet™ access, and Spectrum Voice™. Spectrum Business® similarly provides scalable, tailored, and cost-effective broadband communications solutions to business organizations, such as business-to-business Internet access, data networking, business telephone, video and music entertainment services, and wireless backhaul. The advertising sales and production services are sold under the Spectrum Reach™ brand. News and sports networks are operated under the Spectrum Networks brand.  

Our commitment to serving customers and exceeding their expectations is the bedrock of our business strategy and it’s the philosophy that guides our more than 95,000 employees.

Your next career can be as impactful as your last one. As a veteran or active military service person, you have the skills, talent, and training to make a difference at Spectrum. More than 11,000 veterans have already found a home at our advanced TV, Internet, Voice and Mobile company. You can find yours, too, in areas like Technical Operations, Field Operations, Network Operations, Construction, Engineering, Sales, and more. When you join us, you join a company dedicated to you and your success.  

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