Charlotte, North Carolina

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Regular or Temporary:


Language Fluency:  English (Required)

Work Shift:

1st shift (United States of America)

Please review the following job description:

CCB Implementation & Enablement Leader

Partner with Commercial Community Bank Business Change Leader to build out an effective change management strategy across CCB initiatives, drive CCB prioritized project roadmap and act as liaison across leadership to represent change initiatives and key priorities. Lead the development and deployment of communication and training plans in partnership with Truist University and other key stakeholders. Lead the CCB Business Enablement team to deliver tailored enablement and implementation guidance in accordance with CCB project priorities

Essential Duties and Responsibilities

Following is a summary of the essential functions for this job.  Other duties may be performed, both major and minor, which are not mentioned below.  Specific activities may change from time to time. 

  • Partner with CCB leadership and other project stakeholders to lead effective design and deployment of change management process, communication and training around key initiatives. 
  • Lead the design and delivery of key change management vehicles related to CCB strategic initiatives.
  • Drive partnerships within CCB and throughout the broader Truist organization to identify upcoming trends and issues focusing on proactive change management and communication.
  • Proactive outreach and consultation with primary business partners to identify opportunities to engage in constructive dialogue to improve CCB results. Facilitate listening sessions for pain point identification and action and represent the face of CCB initiative change
  • Provide cross team project leadership and consultation in support of all CCB strategic initiatives.
  • Closely partner with CCB BCL to evaluate change appetite and implementation requirements. As needed act in Deputy BCL capacity
  • Lead and mentor Business Enablement team


Required Qualifications:

The requirements listed below are representative of the knowledge, skill and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • College Degree or equivalent education, training and work-related experience.
  • 10+ years of Commercial Banking or related experience
  • 5+ years of change management, training and project management leadership experience.

Preferred Qualifications:

  • Previous leadership role in credit curriculum design and/or adult learning strategies.
  • Previous leadership roles in matrixed environment including program and change management

Truist supports a diverse workforce and is an Equal Opportunity Employer who does not discriminate against individuals on the basis of race, gender, color, religion, national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. Drug Free Workplace.

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See Job Description

Charlotte, North Carolina

BB&T and SunTrust formed Truist with a shared purpose—to inspire and build better lives and communities. With our combined resources, collective passion, and commitment to innovation, we’re creating a better financial experience to help people and businesses achieve more. With 275 years of combined BB&T and SunTrust history, Truist serves approximately 12 million households with leading market share in many high-growth markets in the country. The company offers a wide range of services including retail, small business and commercial banking; asset management; capital markets; commercial real estate; corporate and institutional banking; insurance; mortgage; payments; specialized lending; and wealth management. Headquartered in Charlotte, North Carolina, Truist is the sixth-largest commercial bank in the U.S. Truist Bank, Member FDIC.

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