POSITION SUMMARY: A Dispatcher is responsible for the coordination of the utilization of drivers, trucks and containers to create capacity, maximize productivity and ensure prompt, courteous and efficient service to all customers.
- Ensure maximum productivity by achieving or exceeding Company-established goals by successfully routing vehicles.
- Assign loads to drivers based on designated routes and driver location.
- Prepare, update and dispense the daily route schedule.
- Gather and maintain route sheet documentation for pick-ups (scheduled, missed, extra pick ups), route completions and driver locations.
- Ensure route completion via the driver check-in process.
- Courteously interact with customers, as required.
- Report driver performance issues or concerns to appropriate management for resolution.
- Follow all required safety policies and procedures.
- Perform other job-related duties as assigned..
- Experience in a customer-facing position.
- Two years of prior experience working as a dispatcher preferred.
- High School Diploma or GED.
Why choose Republic?
Joining Republic isn’t just about taking on a new job, it’s about making a commitment to create a more sustainable world together. Our people provide an essential service, serving and impacting customers, neighborhoods, and communities everywhere.
As a company, we are proud of our values and encourage those who share in our aspirations to join our team:
· We protect our colleagues and communities through safe practices everywhere, every day.
· We are committed to serving our customers and communities by going above and beyond to exceed expectations.
· We take action to improve neighborhoods and communities by being environmentally responsible and creating a more sustainable world.
· We are driven to deliver results in the right way.
· We encourage a human centered culture that honors the unique potential and dignity of every person.
Republic Services is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, genetic information, or any other characteristic protected by applicable law.
The statements used herein are intended to describe the general nature and level of the work being performed by an employee in this position, and are not intended to be construed as an exhaustive list of responsibilities, duties and skills required by an incumbent so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the Company.See Job Description
Republic Services is an industry leader in the U.S. non-hazardous solid waste industry with revenues in excess of $8 billion. Across 39 states and Puerto Rico, we have a dynamic team of 30,000 employees all focused on serving customers and providing superior solutions to become America’s preferred recycling and waste partner.
Republic currently serves commercial, industrial, municipal and residential customers through 336 collection operations, 199 transfer stations, 190 active solid waste landfills and 64 recycling centers. We also operate 69 landfill gas and renewable energy projects.
There are no more important relationships than the ones forged with each customer. We want our customers to feel at ease because of the reliability of services, uplifted by the environmental impact we can make partnering together, and delighted by the simple solutions and array of services we provide.
We’ll handle it from here.™, our brand tagline, lets customers know that they can count on us to provide an effortless experience. We care about making a difference in our customers’ lives.
We are guided by the principles we’ve adopted as our core values – to be Respectful, Responsible, Reliable, Resourceful and Relentless in all we do, every day. Our employees are reminded of these principles every time we see the five R’s joined together to form the Republic Services Star.
Republic is devoted to delivering convenient, cost-effective recycling and waste solutions across our national footprint in a way that also minimizes the strain on our planet’s resources. We partner with our customers and communities to advance sustainable solutions for our planet.
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