Cleveland, Ohio

Akima Intra-Data (AID) is fiercely focused on innovation and continuous improvement. Our flexible, full-spectrum portfolio of base operations support services enables our customers to reduce operating costs, improve productivity and enhance the value of their existing assets. Our personnel enjoy competitive benefits packages and challenging roles in work environments committed to safety, diversity and opportunity for career growth. As an Alaska Native Corporation (ANC), 100% of our company's profits go back to our more than 14,000 Iñupiat shareholders that have resided near and above the Arctic Circle for more than 10,000 years. Our business helps support their way of life and contributes to the survival of a culture that has thrived in a challenging environment.

AID provides facilities support for multi-facility campuses, research laboratories, highly secure government facilities, and office buildings. From basic custodial services to highly specialized operations services, AID combines proven experience with innovative approaches to handle the details of facility maintenance - allowing our clients to focus on their missions. The Program Manager will be dedicated to the management of all aspects of the Institutional Maintenance Operations Repair (CROM) services contract for NASA Glenn Research Center in Cleveland, Ohio.

Job Duties:
• Establishes policies and procedures for performance and control of all project business management functions and technical support.
• Ensures quality standards are applied to all levels of the work and measured for effectiveness.
• Representing the assigned NASA location at local, state, and national gatherings.
• Has overall responsibility for Quality Control and Safety on the project. Participates in quality defects investigations and development of resolutions (corrective and preventive).
• Monitor's performance of functional managers/supervisors and submissions of required reports and Contract Data.
• Prompt resolution of issues associated with performance.
• Leads the workforce in implied relations partnering with customers to continuously improve performance and business.
• Serves as principal liaison between the company, NASA stakeholders on the contract and the labor unions.
• Directs and approves contract modifications, approves budgets, monitors contractual performance and costs, and takes action to correct discrepant conditions. Has overall responsibility for P&L of the contract.
• Maintains working knowledge of requisite business systems as they relate to the contract, including ability to implement future programs.
• Provides guidance and direction to finance and accounting, human resources, training, security, safety, and environmental.
• Conducts briefings and participates in meetings for internal and external stakeholders concerning specific project operations.
Minimum Qualifications:

Consistent with President Biden's Executive Order 14042, you must be able to meet all health requirements, including but not limited to, current and future vaccination requirements to infectious diseases such as COVID-19. The Executive Order generally requires that all federal workers and federal contractor employees be fully vaccinated by January 4, 2022.

  • 10 years' experience with responsible oversight of large base operations supports functions
  • 10 years' experience with regulatory compliance, including OSHA, EPA and FAR
  • Bachelor's degree in engineering, business, public administration and/or quantitative analysis or related skill area required.
  • Developed supervisory skills with proven ability to direct customer focused teams providing maintenance, and facility alterations and repair services.

  • Strong skills in MS Word, PowerPoint, Excel, and Project
  • Proven ability to manage and coordinate activities of staff engaged in planning and scheduling of maintenance and repair work
  • Knowledge of physical plant management including exposure to building Systems, HVAC, plumbing and/or electrical

    Desired Qualifications:

  • Experience on a program/contract of similar size and complexity of scope to the Institutional Maintenance Operations Repair (IMOR) services contract (for example managing programs in excess of $15M per year and managing staff more than 100 for federal contracts.
  • PMP designation desired.
  • Prior experience with Union/CBA contract management and labor relations.
  • Master's degree in Business Administration desired.

    The duties and responsibilities listed in this job description generally cover the nature and level of work being performed by individuals assigned to this position. This is not intended to be a complete list of all duties, responsibilities, and skills required. Subject to the terms of an applicable collective bargaining agreement, the company management reserves the right to modify, add, or remove duties and to assign other duties as may be necessar y. We wish to thank all applicants for their interest and effort in applying for the position; however, only candidates selected for interviews will be contacted.

    We are an equal opportunity employer. All applicants will receive consideration for employment, without regard to race, color, religion, creed, national origin, gender or gender-identity, age, marital status, sexual orientation, veteran status, disability, pregnancy or parental status, or any other basis prohibited by law.

    We are committed to Equal Employment Opportunity and providing reasonable accommodations to applicants with physical and/or mental disabilities. If you have a physical and/or mental disability and are interested in applying for employment and need special accommodations to use our website to apply for a position please contact, Recruiting Services at or 571-353-7053. Reasonable accommodation requests are considered on a case-by-case basis.

    The dedicated email and telephonic options above are reserved only for individuals with disabilities needing accessibility assistance to apply to an open position using our website.

    Please do not use the dedicated email or phone number above to inquire on the status of your job application.

    In order for our company to stay compliant with government regulations, please apply on line. Please DO NOT email resumes or call in lieu of applying online unless you have a physical and/or mental disability and need assistance with the online application.

  • Cleveland, Ohio

    Akima supports a diverse portfolio of operating companies with one strategic goal: enabling superior outcomes for our customers’ missions.  Together with its operating companies, Akima represents an uncommonly broad array of specialized talents, technologies, domain expertise, and proven program success at some of the most visible and demanding implementations across all of government and industry.


    Akima is an enterprise with 30 years of federal contracting experience and over 7,500 employees supporting more than 14,300 Iñupiat shareholders in the NANA region of Alaska.  Akima provides the backbone infrastructure to support more than 40 socio-economically disadvantaged small businesses (SDBs) with mature business processes and shared back-office support services normally only found in a Fortune 500 defense contractor.


    We leverage this infrastructure and the shared experiences of our operating companies to bring world-class solutions to U.S. Department of Defense, intelligence community, and civilian organizations in 46 states and 12 countries.

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