PROJECT PLANNER II - Clinical Informatics Manager - Military Veterans

at Duke University and Duke University Health System

Durham, North Carolina

School of Medicine Established in 1930, Duke University School of Medicine is the youngest of the nation’s top medical schools. Ranked sixth among medical schools in the nation, the School takes pride in being an inclusive community of outstanding learners, investigators, clinicians, and staff where interdisciplinary collaboration is embraced and great ideas accelerate translation of fundamental scientific discoveries to improve human health locally and around the globe. Composed of more than 2,500 faculty physicians and researchers, more than 1,300 students, and more than 6,000 staff, the Duke University School of Medicine along with the Duke University School of Nursing, Duke University Health System and the Private Diagnostic Clinic (PDC) comprise Duke Health. a world-class academic medical center. The Health System encompasses Duke University Hospital, Duke Regional Hospital, Duke Raleigh Hospital, Duke Primary Care, Duke Home and Hospice, Duke Health and Wellness, and multiple affiliations.

Job Title:  Project Planner II (Clinical Informatics Manager)


Position Summary

The Clinical Informatics Manager is responsible for managing the design, development, and implementation of new health innovation products and services at DIHI. This position will perform both product management activities to ensure successful execution of product development efforts and research coordination activities to conduct relevant and appropriate research to accompany newly developed products and services. This position will work directly with experts across disciplines, including regulatory and compliance officials, clinicians, data scientists, data engineers, software developers, and health system leaders to design, develop, and implement new health products and services. For newly created products and services, this position will also manage the completion of appropriate validation and impact studies to build the scientific basis to drive adoption.


This position will work directly with the DIHI program director to ensure that products and research align with Duke Health strategic priorities while also ensuring that the end-user needs are meant. This position will oversee the entire life cycle of their assigned products and services, from defining the problem, conducting human centered design research, designing and developing the solution with technical experts, and implementation of the innovation to assess impact. This position will manage capacity and scope of product and research efforts and strive to create superior user experiences. This position will be accountable for the success of cross-functional teams developing products and services and proactively seeks user and stakeholder feedback to inform and guide product and service development. This position will advocate for end-users and ensure that products and services solve real pain-points. This position will establish deep partnerships with business and clinical stakeholders to ensure that products and services achieve requirements and align with other Duke Health strategies and priorities. This position will manage product and research schedules, scopes, and budgets to ensure successful execution of projects.


Duties and Responsibilities of Position:

  • Product and Service Management 
    • Develops and oversees timeline, milestones, budget, and scope for prioritized product and service development efforts
    • Leads cross-functional, interdisciplinary teams including clinicians, health system leaders, internal and external regulatory and compliance officials, and technical experts to successfully build products and services
    • Works directly with DIHI Program Director to ensure that products and services align with overall Duke Health strategic priorities
    • Identify opportunities to leverage relevant internal and external capabilities and expertise to support project execution
    • Oversees and supervises trainees who support DIHI product and service development efforts


  • Research Management 
    • Identifies opportunities to validate and assess impact of novel health products and services
    • Seeks input from relevant experts and stakeholders to design research studies that build the scientific basis for novel health products and services
    • Manages the dissemination process, including peer-reviewed publication, presentation at national industry conference, and interactions with press for product and service related research
    • Identifies potential internal and external partnership opportunities to further bolster the scientific basis for adoption of the health innovation product or service


  • Stakeholder Engagement 
    • Develops deep relationships with internal and external clinical and operational stakeholders
    • Proactively seeks feedback and input from diverse stakeholder groups to ensure that product and service development efforts solve important problems within the health system


      Minimum Qualifications


      Bachelor's degree. Additional training in Project Management coursework or certification in Project Management is desired.



      Four years of progressively responsible experience in project OR AN EQUIVALENT COMBINATION OF RELEVANT EDUCATION AND/OR EXPERIENCE management, including complex projects involving multiple functional groups. Experience in medical education/publishing, clinical research, or medical product development is desired.



      Preferred Qualifications


      A minimum of a masters degree in biomedical informatics, public health, or health-related field.


      Preferred experience: position requires four years experience working in a healthcare setting, either providing direct patient care or supporting delivery of healthcare services. Position also requires two years of experience working with healthcare data performing data science, clinical research, or public health research. A master’s degree in biomedical informatics, public health, or health-related field may substitute for 2 years’ experience.

      • Experience working within the health or consulting sectors.



      Knowledge, skills, and abilities:

      • Strong background leading complex projects that span multiple disciplines
      • Experience conducting health or policy-related research with domain experts, including academic dissemination and presentation
      • Experience engaging diverse stakeholders to define common objectives and drive teams towards measurable success
      • Experience with Python and SQL required
      • Excellent analytical and problem-solving ability
      • Excellent written and oral communication


      Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.


      Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.


      Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essentialjob functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.


      Durham, North Carolina

      As a world-class academic and health care system, Duke Health strives to transform medicine and health locally and globally through innovative scientific research, rapid translation of breakthrough discoveries, educating future clinical and scientific leaders, advocating and practicing evidence-based medicine to improve community health, and leading efforts to eliminate health inequalities.

      Similar jobs