, Michigan

Description

As a Branch Manager, you are responsible for management of the branch; leading all facets of sales, service, and operations of the branch; coaching on existing processes, leading the team in achieving budgeted production goals, acquiring new consumer and business customers; initiating referrals to partners, and deepening all existing customer relationships proactively driving business inside and outside of the branch; and responsible for consistent business development and calling program.

Duties & Responsibilities:

• Managing portfolio of high value consumer and business customers. Leads the process of referring customers to other areas of the bank to meet customer needs, deepen relationships and build strong internal partnerships pursuant to OCR guidelines for the branch.

• Leading team to provide excellent customer service and effectively resolve customer issues.

• Leveraging available tools and technology to identify and present sales and service opportunities.

• Maintaining knowledge and educates team on all products, services, technology, and policies.

• Maintaining active involvement in the community and develops key business and community relationships.

• Developing key internal partnerships to drive business in market area.

• Actively overseeing the recruitment / hiring process ensuring assigned market is staffed with colleagues suitable for Huntington’s culture.

• Garnering resources required to support team.

• Managing the overall operations of the branch, adhering to all operational, security, risk and regulatory related policies and procedures.

• Understanding branch sales, service, operations and financial performance.

• Demonstrating acumen in banking, investments, consumer lending, business banking, business lending, sales, sales leadership, customer service, process management, coaching, colleague development, communication and presentation.

Basic Qualifications

  • High School Diploma or GED and minimum of 1 year or more in a goal driven retail sales leadership role or a Bachelor's Degree.

Preferred Qualifications

• Bachelor's Degree and previous management experience.

• Ability to understand, drive, and lead branch sales, service, operations and financial performance within the branch and digital channels.

• Demonstrates acumen in banking, sales, investments, consumer lending, business banking, business lending, sales leadership, customer service, process management, coaching and colleague development and presentation skills.

• Excellent verbal and written communication skills.

• Comfort with technology such as mobile services and online banking services.

• Knowledge of consumer and business deposit products.

• Ability to develop, influence, inspire and motivate colleagues to increase retention.

    Workplace Type:

    Office

    EEO/AA Employer/Minority/Female/Disability/Veteran/Sexual Orientation/Gender Identity

    Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details.

    Agency Statement: Huntington does not accept solicitation from Third Party Recruiters for any position

    , Michigan

    We at Huntington are committed to doing the right thing for our customers, colleagues, shareholders and communities. We excel by:

    • Providing competitive products and services and delivering a superior customer experience, always striving to earn the trust of our customers.
    • Delivering long-term shareholder value through top-tier performance, while maintaining an aggregate moderate-to-low risk appetite and well-capitalized position.
    • Equipping our colleagues to be the best at looking out for our customers, continuously improving our workplace and ensuring Huntington’s ongoing success.
    • Contributing to the economic strength of our local communities by investing in business growth, partnering and volunteering to make a difference where we live and work.

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