Program Coordinator, Asian Pacific Islander Desi/American Student Success Center - Military Veterans

at San Jose State University

San Jose, California


Job Summary

Under the general supervision of the Program Director for Asian Pacific Islander Desi/American Student Success Center, the Program Coordinator is responsible for providing support with the planning, coordination, implementation, and assessment of student success programs and workshops that serve students of APID/A descent and celebrates their heritage/culture. The Program Coordinator will work collaboratively with internal and external partners and stakeholders that will make it possible for programs and activities to be sustained. Recruit, hire, train, supervise, and evaluate student undergraduate and graduate interns in a manner that empowers them to lead their own special projects and achieve desired outcomes. Create a welcoming, friendly, and affirming cultural academic space within the center that values, respects, and promotes an appreciation for the diverse APID/A communities at SJSU.  The Program Coordinator will coordinate all center marketing, publicity, social media efforts. Works jointly with the rest of the center’s professional and student staff to coordinate the daily operations of the center, including the facilitation and hosting of campus visits by precollegiate programs, middle schools, and high schools. 


Key Responsibilities

  • Assist with the development, planning, coordination, and assessment of multiple academic and other student success programs, events, activities, and workshops designed to support student transition and retention.
  • Identify, build, and maintain relationships with affinity APID/A groups, including recognized student organizations and interest groups to enhance center presence in the APID/A Student Success Center Programming Board Community Meetings to implement programming plans and identify additional collaborative partnerships for promoting and executing APID/A Student Success Center efforts and initiatives.
  • Develop a Student Success Manual for student intern/ambassadors to be used during training and or staff retreats.  
  • Responsible for maintaining records and summary reports of all APID/A Student Success Center programming, activities, and events to be submitted monthly.
  • Provide support, advocacy, intervention, and referrals to students in need of retention services and resources.
  • Coordinates day-to-day operations of the APID/A Student Success Center, including front-desk coverage, event calendar management and scheduling.
  • Collects, analyze and maintains data to be used for statistical reporting for the Program Director
  • Works jointly with STARS Administrative Budget Analyst and Program Director to monitor unit operational expenses and budget.
  • Responsible for recruitment, hiring, training, directing, supervision, and evaluation of undergraduate and graduate student interns.
  • Supervise, guide, and help to develop student employees in their social, leadership, academic, and identity development; Advocate for their holistic well-being.
  • Writes, edits, and manages content on center website. 


Knowledge, Skills & Abilities

  • Thorough knowledge of and skill working with historically underserved student communities
  • Knowledge of assessment techniques and ability to develop cohesive reports.
  • Ability to use a broad range of computer skills and software
  • Ability to prepare various documents including operations manuals and procedures, program and activity schedules, proposals, and monitor budgets
  • Excellent oral and written communication skills
  • Ability to advise potential students, parents, high school and community college staff individually and in group settings
  • Excellent customer service and public relation skills
  • Ability to effectively prioritize multiple work priorities and organize various projects and to follow safety and confidentiality protocols
  • Ability to work some evenings and weekends


Required Qualifications

  • Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration or a job related field
  • Two years of professional experience in one of the student services program areas or in a related field. A master’s degree in a job-related field may be substituted for one year of the professional experience.


Preferred Qualifications

  • Bachelor’s Degree
  • 2-3 years of experience working with APID/A students
  • Experience developing and interpreting PeopleSoft reports.
  • Experience processing administrative transactions.
  • Experience with (i.e. PeopleSoft, FileMaker Pro, Excel Spreadsheet) or comparable databases.
  • Experience working with faculty, staff, and students in higher education
  • One year of supervising student assistants
  • Two or more years of professional experience in higher education or student affairs.
  • Two years of related professional work experience



Classification: Student Services Professional II
Anticipated Hiring Range: $4,304/month - $4,545/month
CSU Salary Range: $4,304/month - $6,120/month

San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary.


Application Procedure

Click Apply Now to complete the SJSU Online Employment Application and attach the following documents:

  • Resume
  • Letter of Interest

All applicants must apply within the specified application period: July 1, 2022 through July 22, 2022. This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university.


Contact Information

University Personnel


CSU Vaccination Policy

The CSU requires faculty, staff, and students who are accessing campus facilities to be fully vaccinated against the COVID-19 virus (including all booster doses of an approved vaccine for which an individual is eligible per current CDC recommendations) or declare a medical or religious exemption from doing so. As a condition of employment, any candidates advanced in a currently open search process should be prepared to comply with this requirement as well as with other safety measures established on the campus. The system wide policy can be found at and questions may be sent to


Additional Information

Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis.

The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire.


All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.


Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: 

Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at

Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at


Equal Employment Statement

San José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus).


San Jose, California

San Jose State is conveniently located on 154 acres in downtown San José, midway between San Francisco and the Monterey/Carmel area at the sunny southern end of San Francisco Bay, and is easily accessible from area freeways.

From its beginnings as a normal school that trained teachers for the developing frontier, SJSU has matured into a metropolitan university offering more than 134 bachelor's and master's degrees with 110 concentrations.

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