Los Angeles, California

The University of Southern California (USC) is one of the worldâ??s leading private research universities. An anchor institution in Los Angeles, a global center for arts, technology, and international business, USC is also one of the largest private employers in the City of Los Angeles.  We are searching for exceptional individuals to help us fulfill our mission: Developing individuals and society as a whole through the cultivation and enrichment of the human mind and spirit.  Job Summary The Content Developer plays a key role on the HR, Equity, and Compliance (HREC) divisionâ??s Strategic Communications team by writing, editing, and managing content for USCâ??s faculty and staff, across multiple channels and to strict deadlines. Content channels are internal and external-facing USC websites, employee newsletters, intranets, and social media. The Content Developer is responsible for distilling complex topics into easy-to-understand information for faculty and staff, HR leaders and teams, and other stakeholders. The Content Developer is also responsible for the governance of operational HR materials, and for content management of HREC-owned websites. This role executes USCâ??s vision while championing the universityâ??s Unifying Values. Minimum Qualifications The candidate for the position of Content Developer must meet the following qualifications: Extensive applicable experience in employee, internal corporate communications, or another related field. Three or more years of experience in one or more of the following fields: communications, content development or writing and editing. Knowledge of the fundamentals of writing, grammar, syntax, punctuation, and AP Style. Ability to tailor content to fit the audience and message. Ability to build and deliver solutions that consistently meets customer expectations. Clear understanding of multichannel communication platforms. Sense of design and typography. Strong written and verbal communications skills. Strong organizational skills, analytical skills, and the ability to think strategically and creatively. Team-oriented self-starter with the ability to work independently and proactively. Ability to exercise discretion with confidential information. Ability to provide detailed information and summaries to peers and supervisors. Experience with Microsoft Office tools, content management systems, and basic HTML Design experience creating assets for digital environments (WordPress, social, search and display advertising, etc.)  using Adobe Creative Suite. Preferred Qualifications The ideal candidate for the position of Content Developer has the following qualifications: Bachelorâ??s degree in communications, journalism, English or another related field. Excellent interpersonal and relationship-building abilities. Ability to manage concurrent projects, prioritize competing assignments, and work under pressure with tight deadlines. Ability to exercise sound judgment in making decisions with minimal supervision and exercise discretion with confidential information. Knowledge of human resources functions and services. Fluency in Spanish Comfortable with communications technology and complex environments. Job Responsibilities The candidate for the position of Content Developer will be responsible for: Distilling complex HR policies, processes, and procedures into easy-to-understand copy. Utilizing a broad/acquired range of knowledge about HR functions, services, and customers to tailor communications and channels for the correct audience and message. Writing and editing content that consistently meets customer expectations. Consistently meeting deadlines for content. Providing copy for digital content, including websites, email communications, social media, memos, project updates, newsletters, FAQs, presentation materials, and other communication vehicles. Understanding the needs of university stakeholders and HR customers, anticipating future customer needs, and adjusting priorities based on organizational needs. Demonstrating, through words, actions, and ideas, alignment to USCâ??s Strategic Plan and the HR Organizationâ??s Strategic Plan. Building and maintaining relationships with university stakeholders to accurately tailor content to needs and priorities. Proactively seeking feedback from peers, superiors, and customers. Analyzing the effectiveness of copy to convey the intended message and continuously improve writing based on feedback. Effectively using standard tools and methods, including style guides, to deliver work day-to-day. Working well independently and as a team to conduct self and peer reviews and check for quality and accuracy of content. Asking questions to analyze problems and improve understanding. Always exhibiting character and integrity in decision-making.  Contribut ing to an inclusive environment by building and maintaining collaborative relationships with team members, peers, and leaders across the HR organization. Uphold ing the principles of the USC Code of Ethics. Performing other related responsibilities as requested and when necessary. The University reserves the right to add or change duties at any time. The University of Southern California is an Equal Opportunity Employer Minimum Education:Bachelorâ??s degreeCombined experience/education as substitute for minimum educationMinimum Experience:3 yearsMinimum Field of Expertise:Extensive applicable experience in employee and/or internal corporate communications. Three yearsâ?? experience in communications, content development and writing/editing in employee/internal corporate communications. Demonstrated design/typography experience. Proven knowledge of writing and editing fundamentals and Associated Press style. Ability to tailor content to fit targeted audiences with a clear, demonstrated understanding of multichannel communication platforms. Experience with design software/tools (e.g., HTML, CSS, Adobe Creative Suite) creating assets for digital environments (e.g., WordPress, social media, search and display advertising). Excellent written and oral communication skills, able to provide detailed information and summaries to peers and supervisors, exercising discretion with confidential information. Ability to build and deliver solutions that consistently meet customer expectations. Demonstrated organizational, analytical and problem-solving skills. Ability to proactively, independently, strategically and creatively make decisions. Demonstrated interpersonal skills to provide support and guidance as needed. Experience with Microsoft Office and content management systems.

Los Angeles, California

Southern California HERC, established in 2003, is a non-profit organization composed of a diverse group of colleges and universities, and research, medical, and cultural institutions. Our institutions are committed to diversity, equity, and inclusion in the recruitment process and providing a work environment sensitive to work/life balance. We also understand that employment decisions often involve two careers and offer state of the art dual career resources and solutions. SoCal HERC includes members from the Central Coast, Los Angeles, Orange County, Inland Empire, and San Diego.

HERC is a gateway to more jobs in higher education and related fields than any other website. HERC provides job seekers with comprehensive and transparent access to job opportunities, daily job alerts, career advice news and webinars, dual career support, and regional multicultural resources to help with relocating to a new community.

SoCal HERC Member Institutions:

Antioch University, Azusa Pacific, University Cal Tech

CSU Fullerton, CSU Northridge,  CSU San Bernardino 

Cedars-Sinai Medical Center, Chapman University, Citrus College

Concordia University Irvine, Grossmont-Cuyamaca CCD, Kaiser Permanente School of Medicine 

Loyola Marymount University, MiraCosta Community College, Mount St. Mary’s University

North Orange County CCD, Occidental College,  Pacific Oaks College & Childrens School 

Point Loma Nazarene University, San Diego State University, Soka University of America

The Claremont Colleges, The Salk Institute for Biological Sciences, UC Path Center

UC Irvine, UCLA, UC Riverside

UCSD, University of Redlands, University of San Diego

University of Southern California, Vanguard University, Whittier College

While there are certainly wonderful opportunities to teach and conduct research at HERC campuses, of the 42,000 jobs on hercjobs.org, over 24,000 (or 57%) are non-teaching positions. You will find jobs in healthcare, administration, software, information technology, finance, technical and trades, social work, student affairs, and much, much more.

Set up your job seeker account today at: http://www.hercjobs.org

 

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