Patient Service Representative II - Lung Clinic | Cedars-Sinai Medical Center - Military Veterans

at HERC - Southern California

Los Angeles, California

Summary: Job Summary: The Patient Service Representative II (PSR II), following established practices, policies and guidelines, provides clerical and administrative support/duties while handling high volume of patient coordination and complex scheduling in the licensed clinics at Cedars-Sinai Medical Center. The PSR II is cross-trained to cover multiple providers and is a resource. Duties may include: answering incoming telephone calls; scheduling and authorization for appointments, coordination of procedures/tests and other ancillary services; patient check-out and rescheduling of follow-up appointments; training for new PSRs, insurance verification functions; chart/medical records preparation; and sorting and deposition of mail and patient information. This PSR II must function at a high-level and have a thorough understanding of the PSR role. Applies a detailed knowledge of the areas of assigned responsibility, and a general knowledge of the ambulatory/outpatient physician setting and its interrelation with the larger Health System organization. Ensures the timely completion of work assignments in accord with established timelines. Education: High SchoolDiploma/GED required. Two (2) years college preferred. Experience: Minimum of 2 years of experience working in a medical office setting/scheduling of patient required. Previous work experience in an ambulatory or outpatient setting or physician's office, preferred. Experience demonstrating the ability to handle multiple tasks frequently with short timelines, to prioritize and organize work and to complete assignments in a timely, accurate manner. General understanding of Medical Terminology, Medical Terminology coursework preferred. Previous work experience in a healthcare, ambulatory or outpatient setting or physician's office, preferred. Strong interpersonal, written, and oral communication skills for interacting with patients, payors, physicians and other CSHS customers. Must possess a minimum computer competency comprised of a working knowledge of Windows or a comparable system (specifically including keyboarding and mouse skills).Experience demonstrating the ability to handle multiple tasks frequently with short timelines, to prioritize and organize work and to complete assignments in a timely, accurate manner. Ability to interact effectively with Directors, Managers, internal staff, patients, physicians, and representatives of outside agencies. Demonstrated ability to work well as a team player and independently. English language proficiency. Bi-lingual preferred. Physical Demands: Able to perform moderate lifting. Able to sit, stand and walk for prolonged periods of time. Able to read papers and online documents. Able to operate standard office equipment. Able to exercise physical ability and perspective acuity to satisfactorily perform essential job functions Working Title: Patient Service Representative II - Lung Clinic Department: Lung Center Business Entity: Service Lines & Ops City: Los Angeles Job Category: Administrative Job Specialty: Admissions/Registration Position Type: Full-time Shift Length: 8 hour shift Shift Type: Day

Los Angeles, California

Southern California HERC, established in 2003, is a non-profit organization composed of a diverse group of colleges and universities, and research, medical, and cultural institutions. Our institutions are committed to diversity, equity, and inclusion in the recruitment process and providing a work environment sensitive to work/life balance. We also understand that employment decisions often involve two careers and offer state of the art dual career resources and solutions. SoCal HERC includes members from the Central Coast, Los Angeles, Orange County, Inland Empire, and San Diego.

HERC is a gateway to more jobs in higher education and related fields than any other website. HERC provides job seekers with comprehensive and transparent access to job opportunities, daily job alerts, career advice news and webinars, dual career support, and regional multicultural resources to help with relocating to a new community.

SoCal HERC Member Institutions:

Antioch University, Azusa Pacific, University Cal Tech

CSU Fullerton, CSU Northridge,  CSU San Bernardino 

Cedars-Sinai Medical Center, Chapman University, Citrus College

Concordia University Irvine, Grossmont-Cuyamaca CCD, Kaiser Permanente School of Medicine 

Loyola Marymount University, MiraCosta Community College, Mount St. Mary’s University

North Orange County CCD, Occidental College,  Pacific Oaks College & Childrens School 

Point Loma Nazarene University, San Diego State University, Soka University of America

The Claremont Colleges, The Salk Institute for Biological Sciences, UC Path Center

UC Irvine, UCLA, UC Riverside

UCSD, University of Redlands, University of San Diego

University of Southern California, Vanguard University, Whittier College

While there are certainly wonderful opportunities to teach and conduct research at HERC campuses, of the 42,000 jobs on hercjobs.org, over 24,000 (or 57%) are non-teaching positions. You will find jobs in healthcare, administration, software, information technology, finance, technical and trades, social work, student affairs, and much, much more.

Set up your job seeker account today at: http://www.hercjobs.org

 

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