Deputy Director, Student Disability Services | University of Chicago (UC) - Military Veterans

at Herc- Greater Chicago

Chicago, Illinois

Location: Hyde Park Campus Job Description: Provides thought leadership, oversight for various aspects of the Student Disability Services office, and strong support for the goals developed by the Director allowing them to focus on strategic initiatives. Hires, supervises, and manages the workload of Associate and/or Assistant Directors and Access Coordinators♠portfolios; provides appropriate staff and student employee development opportunities; establishes job standards and expectations.  Manages a caseload of student with disabilities, including conducting intake interviews; determining eligibility for reasonable accommodations, and facilitating the implementation of accommodations with staff and campus partners. Determines eligibility for services and appropriately communicates information about disability accommodations and services.   Supervise Access Coordinators responsible for the effective implementation of accommodations for students, including: notetaking services, communication access, testing accommodations, and/or accessible course materials in a timely and effective manner. Conducts trainings for campus stakeholders and staff to educate about disability rights and inclusion. Collects, verifies, and securely maintains disability documentation and other relevant confidential information; analyzes and interprets students' diagnostic psycho-educational assessments/scores; and forwards all disability documentation to appropriate clinicians for independent review, as necessary. Provides policy and assistance in implementing the Americans with Disabilities Act (ADA) and the Rehabilitation Act to faculty, staff, and administrators. Provides effective communication to students and families about the student disability accommodation process and resources on campus; and refers students to other appropriate services. Oversees provision of auxiliary aids and services, including materials in alternate formats, interpreters, captioners, and adaptive technology, etc.      Collaborates with IT, the Library and academic divisions on the placement of adaptive technology and furniture; and provides students with resources related to disability issues and accommodation needs. Collaborates with medical consultants, IT services, University Library Systems, Dining Services, College Housing, Facilities Services, Parking and Transportation, College Programming Office, Environmental Health & Safety and University of Chicago Police Department, Legal Counsel, vendors, area deans of students, disability liaisons, faculty, advisory boards, other academic appointees, and other administrators. Provides technical assistance to faculty, staff, administrators and liaises with other higher education institutions; networks with disability agencies and other community organizations providing services to students, including but not limited to: Chicago Lighthouse, Chicago Hearing Society, CAIRS and Caption First. Documents communication and events by writing and filing interview notes; assists with the development of policies and procedures which reflect best practices among peer institutions; updates Student Disability Services website and newsletters; maintains student-tracking database (AIM); contributes data for the annual and other reports when necessary. Assists the Director in managing the budget, monitoring and reconciling accounts, processing payroll, and preparing financial and/or administrative reports.   Represent Student Disability Services on University-wide committees and at events; present on SDS, disability, and accessibility in higher education. Leads and provides expertise in the implementation of compliance activities designated by the University's strategic plans. Monitors University compliance with regulations and laws. Leads teams to develop and administer policies related to affirmative action, non-discriminatory practices for persons with disabilities, and unlawful harassment or sexual misconduct. Performs other related work as needed. Preferred Qualifications Education: Master's degree in higher education, disability services, rehabilitation, counseling or related field. Experience: Progressively responsible work experience in disability services or a related field. Prior experience in an educational or university setting. Knowledge of a wide range of disabilities. Knowledge of disability accommodations and best practices in the provision of services to students with disabilities in a college setting. Familiarity with available software and assistive technologies. Prior experience working with learning communities specifically designed for students with disabilities. Knowledge of best practices and innovations in the field. In-depth knowledge of the ADA and Section 504 of the Rehabilitation Act. Demonstrated experience communicating effectively in various forms with diverse populations. Supervisory experience. Excellent written and oral communication skills. Preferred Competencies Good judgment, appropriate discretion and the ability to handle highly confidential material. Ability to communicate in writing. Ability to communicate orally. Ability to condense complicated issues to simple summaries that can be understood by a variety of constituents. Ability to create and deliver presentations and/or training. Ability to develop and manage interpersonal relationships. Ability to handle stressful situations. Ability to learn and develop skills. Ability to perform multiple tasks simultaneously. Ability to react effectively, quickly, calmly, and rationally during conflicts and emergencies. Ability to work effectively and collegially with little supervision or as member of a team. Ability to work with people from diverse cultures and backgrounds. Ability to follow multi-step operating procedures, consistently and reliably. Active listening skills. Critical thinking skills. Sound judgement and decision making skills. Interpersonal skills. Demonstrate strong organization and planning skills. Problem solving skills. Working Conditions This is a 12-month, full-time position; weekend and evening hours may be required. Ability to use computers extensively for 6 hours or more. Ability to travel to various off-campus locations. Ability to travel to various on-campus locations. Application Documents Resume (required) Cover Letter (required) The University of Chicago is an Affirmative Action/Equal Opportunity/Disabled/Veterans Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, status as an individual with a disability, protected veteran status, genetic information, or other protected classes under the law. For additional information please see the University's Notice of Nondiscrimination. Staff Job seekers in need of a reasonable accommodation to complete the application process should call 773-702-5800 or submit a request via the Applicant Inquiry Form. The University of Chicago's Annual Security & Fire Safety Report (Report) provides information about University offices and programs that provide safety support, crime and fire statistics, emergency response and communications plans, and other policies and information. The Report can be accessed online at: Paper copies of the Report are available, upon request, from the University of Chicago Police Department, 850 E. 61st Street, Chicago, IL 60637.