Fort Lauderdale, Florida

AutoNation Headquarters
Position Summary:

This position will be a Field Vehicle Recondition in g Trainer will be part of a team focused on o pening AutoNation preowned vehicle stores. This team is responsible for planning, implementing, and ensuring our A ssociates at new points are trained and ready to provide a peerless customer experience for every store opening, every time. The AutoNation USA Tra iner is an indiv idual contributor who is responsible for facilitating both virtual and in-person training with an emphasis in NEW store openings and sustainment training . On occasion, you may be tasked to provide t raining for our shared services center, OEM stores, and /or corporate employees.

You will work with all levels of leadership and store personnel. What this means is that you will work with parts Associates, service advisors, recon technicians , used ve hicle sales managers, and entry level personnel up to and including General Managers with a focus on our preowned car stores. You will be the subject matter expert in the reconditioning of vehicles . This includes the AutoNation reconditioning process for preowned cars, software programs including RPR ( AutoNation's recon tracking software) , NexPart , CDK Drive, Coupa ( AutoNation's cloud-based spend management app) and any additional software used in after sale s used vehicle recondition ing. You will be on the cutting edge of large-scale operational change programs representing the Corporate Learning & Development training team. Although you would be a member of the Corporate training team, this position requires you to work remotely from your home office when not tra veling and opening a new store. Please note this position requires 75% or greater travel from coast to coast as you will not be assigned a specific market.

Organizational Relationships:
  • You will report directly to the Manager, AN USA Train ing Team
  • You will work closely with:
  • L&D Tra ining Team
  • Regional Training Managers (RTM)
  • Regional Human Resource Associates
  • Market and Store Leadership
  • Retail Operations Development Managers (RODM)
  • After-Sales Directors ( AS D)
  • Corporate Talent Development team
  • Corporate o ps l eadership and market / store S ubject M atter E xperts (SMEs)
  • Marketing team members responsible for you r specific store opening(s)
Job Responsibilities:
  • Deliver virtual or in person training programs throughout AutoNation and AutoNation USA (preowned vehicles) .
  • Provide the AutoNation USA (preowned vehicles) sales process to S ales A ssociates, S ales M anagers, and G eneral M anagers and ensure they are prepared and ready to go live when the store opens
  • Work with Market and Store leadership to ensure sustained performance improvement of associates and manage ment in stores.
  • Organize, manage, and facilitate large-scale training events across AutoN ation.
  • Implement new operational programs in stores.
  • Conduct follow-up on programs you facilitated and implemented to ensure performance improvement of associates and managers is sustained.
  • Learn and demonstrate the skills and behaviors required for the programs that you will train and implement.
  • In concert with your team's Manager, work with the AS Ds, RODMs , and RTMs to coordinate all elements of training rollout
  • Participate in Train-the-Trainer programs to become competent in training new curriculum.
  • Assess training effectiveness and p rovide feedback on the content and training materials as part of L earning & Development 's continuous improvement cycle.
  • Track training, attendance , completion , and certification through AutoNation 's L earning M anagement S ystem (LMS).
  • Create and revise training and reference materials as necessary, in order to adapt to operational changes that occur
  • U se MS Office 365 collaboration tools to effectively participate remotely in regular team meetings and frequent workshops.
  • Participate in the team's feedback program to provide effective feedback to store leadership, A ssociates and managers when in the field.
  • Participate in the team's feedback program to provide and receive effective feedback to and from your teammates.
  • Manage travel expenses and submit expense reports in a timely manner.
  • Continue development of self as a professional corporate trainer through attending online training opportunities, reading industry literature, and attending approved trainer development workshops.
Your Additional Job responsibilities include:
  • Providing periodic back-up to RTMs when workload dictates or in support of new RTM onboarding.
  • Designing and developing training materials for workshops and rollouts.
Minimum Qualifications:
  • At least 3 years of experience in a learning and development capacity, or operational leadership role that included training as part of the job.
  • Excellent oral, written, interpersonal communication and presentation skills are essential.
  • Flexibility - comfortable working in a fast-paced, changing environment demonstrated through working on multiple projects at the same time within tight timelines
  • Intermediate skills with general PC usage and applications
  • Intermediate skills with MS Office applications
  • Demonstrated experience in presenting to groups in a classroom environment and/or the virtual environment ( e.g. Teams/ Zoom/Webex /Adobe Connect ) as well as a personal one on one training environment
  • An understanding of automotive retail operations, both variable and fixed operations.
Preferred Qualifications:
  • AutoNation and/or AutoNation USA experience is preferred
  • Prior automotive reconditioning experience is preferred
  • RPR, NexPart , CDK Drive, Coupa , or other auto service /parts software knowledge is preferred
  • Certified Professional in Talent Development (CPTD) credentials (formerly CPLP)
  • Learning design and development certifications
  • Willing to take initiative , be a self-starter and thrive in taking a hands-on approach to challenging and sometimes ambiguous work.
  • Bilingual Spanish and English preferred but not required
Physical Requirements:
  • R equire s extensive travel (75% +), which includes cross-country air travel, and long-term hotel stays.
  • You must be able to lift 50 lbs. when traveling with training materials, technologies, and luggage.
Company Overview

AutoNation, a provider of personalized transportation services, is driven by innovation and transformation. As one of America's most admired companies, AutoNation delivers a peerless Customer experience recognized by data-driven consumer insight leaders, Reputation and J.D. Power. Through its bold leadership and brand affinity, the AutoNation Brand is synonymous with "DRVPNK" and "What Drives You, Drives Us." AutoNation has a singular focus on personalized transportation services that are easy, transparent, and Customer-centric.

Benefits

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Join us as we pave the way to moving our company, our communities and our industry forward. Apply today at a location near you or wherever you dream the road will take you.

AutoNation is an equal opportunity employer and a drug-free workplace.

Fort Lauderdale, Florida

As America’s largest and most recognized automotive retailer, AutoNation is transforming the automotive industry through its bold leadership, innovation, and comprehensive brand extensions.  We are committed to hiring driven, diverse Associates and supporting them in growing their career within AutoNation. We offer paid training, competitive pay & benefits and a culture that believes in investing in our Associates’ professional futures. With over 315 locations from coast to coast, AutoNation has an opportunity for you. We’ve sold over 13 million vehicles, the first automotive retailer to reach this milestone. Our success is driven by our commitment to delivering a peerless Customer experience through customer-focused sales and service processes. We believe deeply in giving back, and every car we sell helps to raise cancer research and treatment awareness with a Pink Plate. We have proudly raised over $25 million dollars to drive out cancer, create awareness, and support critical research. Join us as we pave the way to moving our company, our communities and our industry forward. Apply today at a location near you or wherever you dream the road will take you.

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