Charlotte, North Carolina

At Wells Fargo, we are looking for talented people who will put our customers at the center of everything we do. We are seeking candidates who embrace diversity, equity and inclusion in a workplace where everyone feels valued and inspired. Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.

About this role:

Wells Fargo is seeking a Lead Infrastructure Engineer in the Digital Technology and Innovation group which supports evolving digital platforms and enhances integration of the innovation pipeline into our customer-facing capabilities.. Learn more about the career areas and lines of business at wellsfargojobs.com


In this role, you will:

  • Lead complex initiatives to develop infrastructure to provide solutions for business applications

  • Participate in various projects intended to continually improve or upgrade the infrastructure

  • Evaluate internal and external software solutions which could be leveraged to meet target state architecture goals

  • Review and analyze high impact outages to ensure the proper processes and procedures are in place to avoid problems in the future

  • Design, build, deploy and maintain infrastructure solutions through collaborative efforts with the team and third party vendors

  • Design, code, test, debug and document programs using Agile development practices

  • Make decisions in technical designs, implementation plans and identify project risks and resource requirements

  • Direct the daily risk and control flow of operations, focusing on policies, procedures and work standards to ensure success

  • Recommend courses of action to maintain cost effectiveness and achieve results

  • Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals

  • Interact with customer and vendor

  • Direct large-scale projects and application implementations from proof of concept through testing and installation.

  • Gather and analyze statistics to assist architecture engineering and development teams in determining capacity planning requirements to support projected transaction volumes, response times, and system availability targets

  • Collaborate with enterprise partners on issues and initiatives that impact the infrastructure

  • Provide training and direction to less experienced web support engineers and staff


Required Qualifications, US:

  • 5+ years of Technology Infrastructure Engineering and Solutions experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

  • 5+ years of application production support experience

  •  5+ years of technical troubleshooting experience

  •  5+ years of experience leading multiple implementations

  •  5+ years of batch processing support and troubleshooting experience

  •  5+ years of build-deploy automation and configuration experience within the Linux and Unix environment

  •  5+ years of scripting and automation experience

  • 5+ years of Tomcat implementation experience

  • 5+ years of Apache experience

  • 3+ years of web applications experience

  • 3+ years of technical documentation and publication experience

  • 3+ years of experience with Continuous Integration tools such as Jenkins, UDeploy (Urbancode Deploy) or a combination of both

  • 5+ years of Linux experience

  • 2+ years of AppDynamics experience

  • 3+ years of Splunk experience 

  • 2+ years of F5 LTM experience


Desired Qualifications:

  • 5+ years of experience with Agile, Kanban, or Lean methodology Practical knowledge of ITIL application processes and implementation 

  • Experience with Ansible automation tool 

  • Knowledge and understanding of Cloud computing, PaaS design principles and micro services and containers 

  • Experience with Agile Scrum (Daily Standup, Sprint Planning and Sprint Retrospective meetings) and Kanban 

  • JIRA experience 

  • Experience 1+ year of experience with in-memory databases such as Redis, MongoDB, or Cassandra 

  • Advanced scripting skills specifically around automation, log rotation, data collection, error collection and alerting 

  • 4+ years of Web Services experience 

  • 4+ years of Perl or Shell experience 

  • Ability to influence and build relationships with LOB stakeholders, technology CIO leadership, external service providers, and architecture teams 

  • Ability to communicate confidentially and professionally 

  • Experience building partnerships and consulting effectively with leadership 

  • Ability to influence and collaborate at all internal organizational levels 

  • Experience 1+ year of Microsoft Windows 2012-16 Server support experience


Job Expectations:

  • Ability to work on call as assigned

  • Ability to work additional hours as needed

  • Flexibility to work in a 24/7 environment

Locations:

  • 1525 W. W.T. Harris Blvd, Charlotte, NC

  • 3440 Walnut Ave. Fremont, CA

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Charlotte, North Carolina

At Wells Fargo, we’ve been proudly supporting military veterans and their families for more than 170 years.

We value the leadership, discipline, and skills you’ve gained through your service to our country and recognize the contributions our veteran team members bring to the table. We’re committed to hiring and retaining military veterans, veterans with disabilities, National Guard, Reservists, and Military Spouses.

As a Wells Fargo employee, you’ll find a work culture that is team-oriented, collaborative, structured, and challenging. We support veterans transitioning from military service with a variety of job options, confidential resources, educational information, and career guidance. You may choose to join our Veteran’s Connection Employee Resource Group, a group of thousands who share an interest in veterans’ matters, and that promotes greater awareness and job development within the veteran community. To learn more about opportunities at our company, please visit wellsfargojobs.com/military. Let’s talk about turning your military experience into a great civilian career.

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