Indianapolis, Indiana

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our 35,000 employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We're looking for people who are determined to make life better for people around the world.

Organization Overview:

Clinical Trial Systems & Supply Planning provides strategic direction, oversight, and management of clinical processes, information and technologies and integrates the Clinical Design, Delivery and Analytics (CDDA) with Product Delivery (PD) and the Molecule Innovation Hub (MIH) to deliver the right drug to the right patient at the right time, every time. We ensure seamless integration of Investigational Product, Commercial Product and Ancillary strategies to ensure technology enables clinical trial design and execution.

The Associate Director, Clinical Trial Supply Systems (SAP), will serve as the authority for clinical trial supply systems (including but not limited to SAP, e-CTS/IWRS, CT-WIN and CT-FAST) supporting clinical trial supply operations within the organization. In this role, you will define and execute implementation plans to deliver on the system strategies, integrations and improvements. The role is responsible for collaborating with business partners to enable development, implementation and support of integrated, streamlined, and compliant systems to support clinical trial supply operations. This role will also work closely with IDS partners, external parties including vendors, industry authorities and related organizations to optimize Lilly's clinical trial supply capabilities. Sound interesting to you? Read on to find out the key responsibilities you will have in this role...

  • Understand business strategies, processes and technology as they relate to the clinical trial supply chain and their associated systems
  • Serve as domain expert to ensure data, process and/or technology are optimized across clinical supply systems, as well as other systems that are integrated with them
  • Support internal audits and external inspections
  • Define, lead and execute implementation plans to deliver on technology strategies and related improvements
  • Develop critical success factors for pilots/projects
  • Identify, monitor and communicate global customer (internal and external) needs/requirements related to process and/or technology performance and improvements
  • Lead organizational change, communication planning and training initiatives
  • Provide guidance and consulting into forecasting business plans and expenses
  • Identify project implementation and system execution risks and raise issues appropriately
  • Lead progress on reporting activities and system metrics to leadership, process owners and end users
  • Partner with process owners, leadership, quality and IDS to ensure systems are being appropriately leveraged across the portfolio
  • Actively participate in and drive shared learning across the team
  • Work with vendors to improve customer experience and efficiencies

Basic Requirements:
  • Bachelor's degree (or equivalent relevant work experience)
  • Minimum of 5 years' experience in drug development, quality, clinical trial supply operations or clinical trial systems support role.
  • Minimum of 5 years of experience with systems supporting clinical trial supply chain including but not limited to IRT/RTSM, Supply Planning, ERP/SAP, and Distribution/logistics.

Additional Skills/Preferences:
  • Knowledge and/or experience in organizational change with clinical trial sites, Lilly staff and external parties including vendors, industry experts and related organizations
  • Direct experience with systems leveraged in the Clinical Trial Systems and Supply Planning/Product Delivery organization such as SAP, e-CTS/IWRS, CT-WIN and CT-FAST.
  • Knowledge and/or experience in clinical trial supply management systems and processes
  • Previous experience with systems leveraged within the Clinical Trial System and Supply Planning/Product Delivery organization including interfaces or experience in clinical data management.
  • Good interpersonal and leadership skills
  • Excellent oral and written communication skills
  • Strong business insight
  • Demonstrated strength in logical thought, problem solving ability and critical thinking
  • Ability to communicate and influence across functional boundaries
  • Ability and experience in positively handling and resolving conflict
  • Flexibility in approach; able to adjust to unexpected business opportunities while also being a catalyst for change
  • Knowledge of regulatory and quality requirements governing clinical development

Additional Information:
  • Minimal travel ( 10%) may be required, both domestic and international.
  • Work outside of core hours may be required to support the portfolio across the globe
  • Indianapolis based position

Eli Lilly and Company, Lilly USA, LLC and our wholly owned subsidiaries (collectively "Lilly") are committed to help individuals with disabilities to participate in the workforce and ensure equal opportunity to compete for jobs. If you require an accommodation to submit a resume for positions at Lilly, please email Lilly Human Resources ( ) for further assistance. Please note This email address is intended for use only to request an accommodation as part of the application process. Any other correspondence will not receive a response.

Lilly is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.

Our employee resource groups (ERGs) offer strong support networks for their members and help our company develop talented individuals for future leadership roles. Our current groups include: Africa, Middle East, Central Asia Network, African American Network, Chinese Culture Network, Early Career Professionals, Japanese International Leadership Network (JILN), Lilly India Network, Organization of Latinos at Lilly, PRIDE (LGBTQ + Allies), Veterans Leadership Network, Women's Network, Working and Living with Disabilities. Learn more about all of our groups.

As a condition of employment with Eli Lilly and Company and its subsidiaries in the United States and Puerto Rico, you must be fully COVID-19 vaccinated and provide proof of vaccination satisfactory to the company (subject to applicable law).


Indianapolis, Indiana

Across the globe, Lilly employees work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to communities through philanthropy and volunteerism.
We were founded in 1876 by Colonel Eli Lilly, a man committed to creating high-quality medicines that meet real needs. More than a century later, we are passionate about building on this precedent in our continued pursuit to make life better for individuals, communities, and the world around us.
Our heritage and our values are the foundation of our promise to unite caring with discovery to make life better for people around the world.
Our mission 
We make medicines that help people live longer, healthier, more active lives.
Our values
Integrity, excellence, respect for people
Our vision 
We will make a significant contribution to humanity by improving global health in the 21st century.

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