Auburn, Alabama

Position Information

Requisition Number


Home Org Name

JCSM Operations Budget

Division Name

Jule Collins Smith Museum

Position Title

Museum Visitor Assistant

Working Title (if different from Position Title)

Job Summary

Ever wondered what it would feel like to work in a beautiful place and at the same time, be inspired by art? Now is your opportunity!

The Jule Collins Smith Museum of Fine Art is looking for Auburn University students for the position of Museum Visitor Assistant to warmly welcome and engage visitors in our lobby, shop, and galleries, as well as assist with events hosted at the museum. The ideal candidate exemplifies superior hospitality, possesses excellent communication and customer service skills, and enjoys behind the scenes work as well, including event space set-up and breakdown.

Our Visitor Assistants are able to answer questions quickly and effectively, enjoy working cooperatively with others, have exceptional organizational skills and an eye for detail. Most importantly, Museum Visitor Assistants represent the museum and Auburn University in a professional, cheerful, and kind manner.

Essential Functions
  • Warmly welcoming all guests museum, ensuring they receive everything needed for a great visit
  • Responding to general telephone museum related questions, transferring calls to the correct staffers/departments when needed
  • Anticipating guests needs
  • Promoting and processing monetary gifts of support/donations
  • Processing registration and program attendees
  • Providing guest feedback to the Visitor Services Manager
  • Performing regular area checks of museum spaces, including galleries, to ensure a welcoming environment for guests
  • Performing careful sales transactions through the POS (point of sale) system to ensure accurate cash handling and inventory control
  • Assisting with shop merchandising, restocking, and cleaning and any other retail initiatives
  • Gift wrapping guest purchases as requested
  • Serving as a gallery guide, regularly walking through the spaces and engaging with guests as appropriate
  • Setting-up and breaking down events such as art exhibition openings and other programs, private events such as weddings, or university sponsored events
  • Promoting safe work practices for guests and coworkers
  • Successfully completing other general duties such as inventory, filing, cleaning, and errands

  • 9:45 am - 4:45 pm Tuesday - Sunday; Thursday until 8:00 pm
  • Some evenings, depending on event schedule
  • One - three shifts per week (approximately 12 hours per week)
  • A mix of weekday and weekend availability is needed

Minimum Qualifications
  • Enrolled student at Auburn University
  • Ideally, candidates should be able to lift 25 lbs, be able to stoop, kneel, walk, and carry equipment, and work under tight deadlines. Considerations can be made for interested candidates.

Preferred Qualifications

This position is a long-term job opportunity for AU students during their entirety of enrollment at Auburn University.

Pay Rate


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Posting Detail Information

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EEO Statement

Auburn University is committed to an inclusive and diverse campus environment. Women, underrepresented groups, individuals with disabilities and veterans are encouraged to apply.

AUBURN UNIVERSITY IS AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER. It is our policy to provide equal employment opportunities for all individuals without regard to race, sex, religion, color, national origin, age, disability, protected veteran status, genetic information, sexual orientation, gender identity, or any other classification protected by applicable law.

Special Instructions to Applicants

Quick Link for Internal Postings

Documents Needed to Apply

Required Documents
  • Resume
  • Optional Documents
  • Cover Letter
  • Letter of Recommendation
  • Other

  • Supplemental Questions

    Required fields are indicated with an asterisk (*).
  • * Are you currently an enrolled student at Auburn University?
    • Yes
    • No
  • Auburn, Alabama

    Welcome to Auburn University! 


    Auburn University was established in 1856 as the East Alabama Male College, 20 years after the city of Auburn's founding. In 1872, under the Morrill Act, the school became the first land-grant college in the South and was renamed the Agricultural and Mechanical College of Alabama. In 1899 the name again was changed, to the Alabama Polytechnic Institute. Finally, in 1960 the name of the school was changed to Auburn University, a title more in keeping with its location, and expressing the varied academic programs and larger curriculum of a major university.

    Today, Auburn is one of the few universities to carry the torch as a land, sea and space grant university. Our fall 2014 semester enrollment was 25,912. Our students can choose from more than 140 degree options in 13 schools and colleges at the undergraduate, graduate and professional levels.

    Auburn University has developed into one of the largest universities in the South, remaining in the educational forefront with its traditional blend of arts and applied science, and changing with the needs of today while living with a respect for the traditions and spirit that are Auburn.

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