Chicago, Illinois

About The Opportunity

We're all about connecting hungry diners with our network of over 300,000 restaurants nationwide. Innovative technology, user-friendly platforms and streamlined delivery capabilities set us apart and make us an industry leader in the world of online food ordering. When you join our team, you become part of a community that works together to innovate, solve problems, grow, work hard and have a ton of fun in the process!

Why Work For Us

Grubhub is a place where authentically fun culture meets innovation and teamwork. We believe in empowering people and opening doors for new opportunities. If you're looking for a place that values strong relationships, embraces diverse ideas-all while having fun together-Grubhub is the place for you!

Grubhub is looking for an innately-curious and data-driven, Revenue Management Director. This role sits in Growth Marketing and reports to the Sr. Director of Diner Growth Marketing, and is responsible for balancing growth and profit across multiple areas of the company. You will work closely with product, engineering, finance, restaurant sales, and others to set and track revenue management strategies that include B2B and B2C pricing, customer product experience, and marketing levers.

To succeed in this role, you must be comfortable with complex problem solving, setting and tracking strategic and tactical priorities, and be adept at driving decisions with stakeholders from across the company.
The Impact You Will Make
  • Set the strategy, test, and manage value based pricing packages for our restaurant partners. This will require qualitative and quantitative feedback, and understanding of our partners' business objectives, and a strategic view on how other areas of Grubhub should respond to restaurant commission rates.
  • Use product experience, diner prices, and restaurant commission rates to balance the objectives of Grubhub and our restaurant partners.
  • Work with Product and Engineering in a creative and iterative way to optimize our diners' experience while supporting our restaurants' success and profitability.
  • Work with our restaurant account advisor team to set up and manage communications with our restaurant partners.
  • Coordinate with other stakeholders to manage search, sort, and pricing changes. Take feedback and build consensus to our strategy and actions.
What You Bring to the Table
  • 10+ years experience coordinating with stakeholders to deliver results in a highly analytical organization
  • 5+ years of leadership experience and managing teams
  • Strong experience in B2B and/or B2C pricing, preferably in a marketplace or e-commerce environment. This role will have two sides of marketplace pricing, the preference is for experience in both.
  • Experience having built and managed teams. This is a people management role, and the team will grow over time.
  • Analytical background. You are a top tier analyst, and you know how to manage other analysts.
  • Experience influencing stakeholders in many areas of the business including Finance, Marketing, Logistics, Product, Engineering
  • Provide business direction and review of product and engineering plans.
  • Experience with executive communication.
  • Excellent skills in Excel.
  • Intermediate skills in SQL and Tableau.
  • Project and Program management experience a plus
  • Bonus for big data experience (R, Python, Matlab, etc.)
And Of Course, Perks!
  • Flexible PTO. Grubhub employees enjoy a generous amount of time to recharge.
  • Health and Wellness. Excellent medical, dental and vision benefits, 401k matching, employee network groups and paid parental leave are just a few of our programs to support your overall well-being.
  • Compensation. You'll receive a great compensation package with eligibility for generous incentives, bonuses, commission, or RSUs (role-specific).
  • Free Meals. Our employees get a weekly Grubhub credit to enjoy and support local restaurants.
  • Social Impact. We believe in giving back through programs like the Grubhub Community Relief Fund, and provide our employees opportunities to support causes that are important to them.
Vaccination Requirement: Grubhub employees are required to be fully vaccinated. Candidates must confirm vaccination status at time of hire, and must provide proof of full-Covid-19 vaccination within 2 weeks of starting employment. Fully vaccinated is defined as: "2 weeks have passed since your second dose in a 2-dose series, such as the Pfizer or Moderna vaccines, or 2 weeks after a single-dose vaccine, such as Johnson & Johnson's vaccine.

Grubhub is an equal opportunity employer. We welcome diversity and encourage a workplace that is just as diverse as the customers we serve. We evaluate qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. If you're applying for a job in the U.S. and need a reasonable accommodation for any part of the employment process, please send an email to TalentAcquisition@grubhub.com and let us know the nature of your request and contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this email address.

CA Privacy Notice: If you are a resident of the State of California and would like a copy of our CA privacy notice, please email privacy@grubhub.com.

Chicago, Illinois

Grubhub is a leading online and mobile food-ordering and delivery marketplace with the largest and most comprehensive network of restaurant partners, as well as nearly 24 million active diners. Dedicated to connecting diners with the food they love from their favorite local restaurants, Grubhub elevates food ordering through innovative restaurant technology, easy-to-use platforms and an improved delivery experience. Grubhub features over 300,000 restaurants and is proud to partner with more than 225,000 of these restaurants in over 4,000 U.S. cities and London. The Grubhub portfolio of brands includes Grubhub, Seamless, LevelUp, AllMenus and MenuPages.

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