Raleigh, North Carolina

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Regular or Temporary:


Language Fluency:  English (Required)

Work Shift:

1st shift (United States of America)

Please review the following job description:

The Truist Client Identity and Access Management Team is developing and implementing game changing capabilities for our client experience. We are laser focused on providing client centric solutions which reduce fraud, increase client satisfaction, and are best of class in the financial industry. The Client Identity and Access Management Senior Manager is responsible for managing the organization’s governance, Policies, Practices, and Capabilities required to develop and deploy comprehensive solutions based on business needs and industry best practices. This role functions as a forward-thinking Manager and administrator who can solve complex day to day IT problems. This person needs to work collaboratively with other IAM Teams and Cross domain Teams.

The ideal candidate needs to have strong background on Client Identity and Access Management Solutions and capabilities. strong understanding of managing user identities and user access to system resources based on Customer IAM best practices, also needs to have background on Fraud detection and preventions techniques. Should be able to adapt and integrate new CIAM tools and application development frameworks. Customer Identity and Access Managements team operates on Devops and automation tools. Ideal Candidate will be familiar with these Standards: Single Sign On integrations, OAuth, OpenID Connect (OIDC), Financial APIs, Third Party Authentication, Retail and Commercial authentication, Identity Proofing (retail and commercial),

Responsible for holistic Governance and risk management oversight of developing, maintaining, controlling and monitoring the technical IT / cyber security capabilities necessary for safeguarding the firm's information systems and applications (software development lifecycle), including every phase of the SDLC and software stack as well as the holistic management of the Client Identity and Access Management Program. This includes the applicability of Governance and risk management oversight processes to the Design, plan, test and implement phases of cybersecurity technology projects.

Responsible for developing and maintaining the technical IT / cyber security capabilities necessary for safeguarding the firm's information systems and applications (software development lifecycle), including every phase of the SDLC and software stack. Design, plan, test and implement phases of cybersecurity technology projects.


Following is a summary of the essential functions for this job.  Other duties may be performed, both major and minor, which are not mentioned below.

1. Serve as the CIAM Governance expert for Standards, Controls, and Metrics to business stakeholders and partners

2. Develop strong partnerships and robust engagement models with stakeholders and partners for bi-directional collaboration to improve Enterprise IAM risk management practices

3. Engage with Audit, SOX, risk partners, and regulators to promote understanding of CIAM maturity, strategy and associated execution roadmaps

4. Provide leadership for day-to-day deliverables associated with Issue Management and Audit evidence demand  

5. Serve as key contributor and expert to the overall CIAM Governance strategy and vision

6.Fully accountable for the oversight of Issue Management, Metrics (KPI/KRI) development, and Documentation quality controls

7. Holistic Governance and risk management oversight of the Development and maintenance for the technical IT/cyber capabilities including all phases of the software development lifecycle and software stack which includes threat modeling of application designs, static application security testing (SAST), software composition analysis (SCA), dynamic application security testing (DAST), and penetration testing

8. Lead efforts related to governance and risk management processes applicability of the designing, planning, enhancing, and testing all cybersecurity technologies used throughout the

enterprise including base-lining current systems, trend analysis, and capacity planning as required for future systems

requirements and new technologies.

9. Analyze information to determine, recommend, and plan the use of new information security technologies, or modifications to existing equipment and systems that will provide capability for proposed project or work load, efficient operation and effective use of allotted resources

10. Lead the implementation of new information security technologies or integration of existing technologies including initial configuration, installation, change management, and operational handoff

11. Use sophisticated analytical thought through models, testing, and experience to exercise judgment and identify innovative solutions.

12. Responsible for technical support of information security technologies providing expert problem analysis and resolution in a timely manner

13. Set the team's direction and communicates individual and team priorities and deliverables for the team against expected results. Make leadership decisions within established policies, procedures, and established objectives.

14. Leads complex and visible projects with moderate to high risk and complexity.

Required Qualifications:

The requirements listed below are representative of the knowledge, skill and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Bachelor’s degree and eight to ten years of experience in systems engineering or an equivalent combination of education and work experience.
  • Strong functional and technical knowledge of information/cyber security capabilities with deep expertise in one or more of the following areas: Encryption, Data Security, Application Security,
  • End Point Security, Identity and Access Management, Windows/Unix/Linux Systems Security, Mainframe Security, Perimeter Security, Network Security, Mobility Security, Cloud Security, Cyber Security, Cryptography, or Authentication Systems
  • Strong understanding of service lifecycle management, strategic planning, and the cyber security landscape Previous supervisory experience

Preferred Qualifications:

CISSP Certification Experience in managing, designing, and architecting Client Identity and Access Management solutions. Master’s degree or MBA and ten years of experience in business analysis or an equivalent combination of education and work experience. Banking or financial services experience. Prior management experience Experience in leading large-scale complex projects from beginning to end. CIAM, CRISC, CIMP, Other security certifications (e.g. CCNA Security, GSEC, GCED, GPPA, etc.)

Other technical Certifications (e.g. CCNA, RHCE, MCSE, etc.)Minimal and up to 10%

Truist supports a diverse workforce and is an Equal Opportunity Employer who does not discriminate against individuals on the basis of race, gender, color, religion, national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. Drug Free Workplace.

EEO is the Law   Pay Transparency Nondiscrimination Provision   E-Verify

See Job Description

Raleigh, North Carolina

BB&T and SunTrust formed Truist with a shared purpose—to inspire and build better lives and communities. With our combined resources, collective passion, and commitment to innovation, we’re creating a better financial experience to help people and businesses achieve more. With 275 years of combined BB&T and SunTrust history, Truist serves approximately 12 million households with leading market share in many high-growth markets in the country. The company offers a wide range of services including retail, small business and commercial banking; asset management; capital markets; commercial real estate; corporate and institutional banking; insurance; mortgage; payments; specialized lending; and wealth management. Headquartered in Charlotte, North Carolina, Truist is the sixth-largest commercial bank in the U.S. Truist Bank, Member FDIC.

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