at Duke University and Duke University Health System

Durham, North Carolina

Duke University Hospital Duke University Hospital is consistently rated as one of the best in the United States and is known around the world for its outstanding care and groundbreaking research. Duke University Hospital has 1,048 licensed inpatient beds and offers comprehensive diagnostic and therapeutic facilities, including a regional emergency/trauma center; a major surgery suite containing 65 operating rooms; an endo-surgery center; a separate hospital outpatient surgical department with nine operating rooms and an extensive diagnostic and interventional radiology area. For 2021-2022, U.S. News and World Report ranked Duke University Hospital nationally in 11 adult specialties: cancer, cardiology & heart surgery, diabetes & endocrinology, ear, nose & throat, gastroenterology & GI surgery, gynecology, neurology & neurosurgery, ophthalmology, orthopedics, pulmonology & lung surgery, and urology. Duke University Hospital is also ranked first in North Carolina and first in the Raleigh-Durham area. Inaddition to its hospitals, Duke Health has an extensive, geographically dispersed network of outpatient facilities that include primary care offices, urgent care centers, multi-specialty clinics and outpatient surgery centers.

Occ Summary

Perform moderately skilled work aiding physic altherapists,occupational therapists, and speech language pathologists ( ifapplicable) with departmental operating procedures and patienttreatmen t.

Work Performed

Level IPerform patient related tas ksand instruction, in whichemployee has attained competence, as specific ally designated by thetherapist.Prepare patient and treatment area for c are, aidtherapist with patient care under direct and/or indirectsupervis ion.Meet all competency skills for Therapy Aide LevelI.Utilize correct s terile technique when assisting with woundcare and dressing changes.Tran sport patients to proper locationaccording to the daily time schedule ut ilizing all necessary safetyprecautions in all areas of the hospital asr equested.Transport, transfer, and/or assist patient in and outof wheelch air, bed, tilt table, or stretcher safely and without unduediscomfort to patient. Assist in scheduling inpatients andoutpatients as needed.Arrang e schedule so patients will arrivein the department for their scheduledv isit: delays will be reported tothe therapists no later than the schedul ed time of expectedarrival.Assist patients as necessary for transfers,dr essingand toileting.Assist in the maintenance, care, and cleaning ofequi pment and supplies.Demonstrate knowledge of and utilizesgood body mechan ics.Understand oxygen procedures in transportof patients.Transport/deliv er equipment, records, mail/messagesin a timely manner as requested orac cording to daily schedule.Manage or assist with control of linen andsupp ly inventory asrequested to include Organize and stock inventory systema tically andefficiently; check inventory levels on a daily basis or accor ding toarea standard and place as needed, and checkorders receivedforacc uracy and damage.Consistently meet patient care productivitystandards fo r job classification.Work cooperatively with peersto contribute tothe ov erall productivity of the team.Activelysupport and participate incross c overage efforts in thedepartment/division.Report patient responses/react ions totreatment.Complete activity logs, safety logs, stamped patientatt endance information, and other projects as assigned.Postchargesand assis t with phone and front office coverage asneeded.Communicate with patient and staff in courteous,respectful, and supportive manner.Respond prompt ly to requestsfor assistance in a cooperative and enthusiasticmanner.Ass istwith orientation and training of volunteers assigned to PT,OT, orSLP. Participate in review of activities and processes for areaofwork; assist in implementing changes to effect continual improvementin services prov ided; and comply with regulatory and legalrequirements.LevelII In additi on to duties described inLevel I, performs the following:Aid with and co -treat on morecomplex therapy procedures appropriate for non-licensed st aff,including independent performance of some treatment techniques witho n-site supervision.Manage custom supply orders, including:delivery track ing, sending packing slips to procurement, and processingreturns in appr opriate and timely manner.Check equipmentroutinely to ensure proper oper ation and follows procedures fornotification, repair, replacement.Consis tently meet patientcare productivity standards for job classification.Di splayflexibility in scheduling.Report patient responses/reactions totrea tment, document in medical record as appropriate, and ensureco-documenta tionand co-signature of supervisingtherapist.Provide on-site supervisio n to assignedaides.Organize workload for assigned staff infair andequita ble way.Assist with orientation and training of level Iaides and volunte ers assigned to PT, OT, or SLP.

Knowledge, Skills and Abilit ies

Levels I and IIBasic computer skills, abilityto learn and us eDUHS computer system programs.Knowledge and ability to learn sometherap y principles, techniques, methods and modalities and their properapplica tion.Knowledge and ability to learn some basic skeletalbiomechanics.Know ledge and ability to learn basic functionalanatomy and physiology.Knowle dge and ability to properly applyphysical therapy principles and practic es in the rehabilitation ofpatients.Knowledge and abilityto apply proper body mechanics andsafety.Knowledge and ability to provide personal serv ices forpatients and care for equipment and supplies.Ability to understa nd,follow and communicate/relate oral and written instructions andpertin ent information accurately.Ability to use tact and diplomacyin dealing w ith patients, staff, and the public.Ability toestablishand maintain effe ctive working relationships with patients,visitors, andother employees.< /p>

Level Characteristics


Minimum Qualifications


Level I Level II Graduation from high school or GED; or an equivalent combination of related education and experience which provides the required knowledge, skills, and abilities. Bachelor's degree in Exercise Physiology, Exercise Science, or Licensure/Certification as Athletic Trainer or Massage Therapist, or at least three years relevant experience as rehab aide/tech.


Level I Level II Successful completion of an on-the-job training period, rendering competency in performance of required duties after a specified period of time. One year rehabilitative services experience or equivalent education preferred. Bachelor's degree in Exercise Physiology, Exercise Science, or Licensure/Certification as Athletic Trainer or Massage Therapist, or at least three years relevant experience as rehab aide/tech.

Degrees, Licensures, Certifications

Levels I and II BCLS certification or obtain within first three months of employment.


Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.


Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.


Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essentialjob functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.


Durham, North Carolina

As a world-class academic and health care system, Duke Health strives to transform medicine and health locally and globally through innovative scientific research, rapid translation of breakthrough discoveries, educating future clinical and scientific leaders, advocating and practicing evidence-based medicine to improve community health, and leading efforts to eliminate health inequalities.

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