, New York

About The Opportunity

Location: NYC

We're all about connecting hungry diners with our network of over 300,000 restaurants nationwide. Innovative technology, user-friendly platforms and streamlined delivery capabilities set us apart and make us an industry leader in the world of online food ordering. When you join our team, you become part of a community that works together to innovate, solve problems, grow, work hard and have a ton of fun in the process!

Why Work For Us

Grubhub is a place where authentically fun culture meets innovation and teamwork. We believe in empowering people and opening doors for new opportunities. If you're looking for a place that values strong relationships, embraces diverse ideas-all while having fun together-Grubhub is the place for you!

You are a mobile and web analytics enthusiast eager to join our growing Data Analytics Team, which is responsible for driving actionable insights across the organization. You enjoy intuitive data structures and believe that data should not be intimidating. You are an ambassador for self-service reporting tools and will support company growth by taking ownership of the data collection and tag management tools that facilitate insights into customer activity across our platforms. You're a curious, highly motivated, quantitative-minded thinker who enjoys learning, educating an organization about its customers & their behavior, and deriving actionable insights in an organization at the crossroads of mobile, local, social, and eCommerce.
The Impact You Will Make

You'll work on key projects alongside our product managers, peer analysts, data engineers, and our senior leadership team. These projects add tremendous value to the business and we are looking for a thoughtful, driven, and curious analytics leader to push the business even further.

  • Design and implement web & mobile analytics tracking requirements, to measure in-product, individual feature, and/or marketing traffic channel performance.
  • Partner with Product, Finance, and Marketing teams to identify new areas of concentration and feature enhancements for tracking, analysis, and/or experimentation.
  • Be a key curator of our data. Drive standardization for web and mobile analytics tag creation and tag audit processes, to ensure there is a baseline of data quality, consistency, and architectural integrity throughout historical data.
  • Work closely with Engineering teams to translate requirements for technical leads, and to drive technical workflows for both implementation and testing.
  • Collaborate with product managers, marketers, and analysts to integrate analytics into strategic-minded dashboards, program-based reports, and ad-hoc analyses.
  • Identify and analyze trends and shifts in customer behavior, both independently and in collaboration with product managers, marketers, and data analytics resources across both browser and native mobile apps.
  • Train stakeholders and peer analysts on how to effectively use in-product user experience data
  • Support creation of reporting materials for the Board of Directors and senior team members
What You Bring to the Table
  • 4-6 years of relevant site analytics experience (eCommerce preferred).
  • Bachelor's Degree required
  • Clear and concise communicator, with keen ability to identify business goals, translate them into measurable KPIs, and set expectations on reporting impact
  • Experience designing data collection solutions even more so than creating reports, with a deep understanding of website and/or mobile app tag structures, event log collection, and its impact on downstream analyses.
  • Hands-on tag and variable implementation experience for product launches, using Web Analytics tools (i.e. Google Analytics, Adobe Analytics, etc) or Tag Managers (i.e. Tealium, Google Tag Manager, Segment, etc.).
  • Ability to manipulate large data sets and present complex information in an easy to understand manner.
  • Proficiency in building analytics dashboards and reporting collateral for various constituents within the organization.
  • A love for problem solving to be addressed via strategic thinking, with a demonstrated ability to conduct and interpret quantitative and qualitative analyses.
  • A strong sense of accountability and ownership.
  • The ability to proactively work with little supervision while managing multiple priorities; quickly adapt in a rapidly changing environment.
  • A great team player with a strong value system, unquestioned integrity and solid listening skills.
Bonus
  • Database experience dealing with very large data sets, and good comfort writing complex SQL is a plus.
  • Comfortable working with raw event log data to gain granular insights to user behavior dynamics.
  • Exposure to A/B Testing methodologies, crafting targeted custom variables, segmentation, and analyses to validate a hypothesis
  • Good understanding of attribution Analysis to examine marketing campaign influence in site traffic volume and conversion rates.
  • Implemented ad pixels and reported on marketing campaign performance, managing relationships with such third party vendors.
  • Familiarity with Tableau or other dashboarding tools, to provide insights and visualizations on complex data sets.
  • Familiar with JavaScript
  • An Excel aficionado; proficient in the creation of PowerPoint presentations and public speaking.
And Of Course, Perks!
  • Flexible PTO/PTO. Grubhub employees enjoy a generous amount of time to recharge.
  • Health and Wellness. Excellent medical benefits, employee network groups and paid parental leave are just a few of our programs to support your overall well-being.
  • Competitive Pay. You'll receive a competitive base salary with eligibility for generous incentives, bonuses, commission or RSUs (role-specific).
  • Learning and Career Growth. Your personal and professional development is a priority at Grubhub. We empower you to be a leader and grow your career through training, coaching and mentorship opportunities.
  • MealPerks. Get meals on us! Our employees get a weekly Grubhub credit to enjoy and support local restaurants.
  • Fun. Every Grubhub office has an employee-led Culture Crew that connects people through fun, meaningful events and initiatives like Wellness Wednesdays, Slack competitions and virtual happy hours!
  • Social Impact. At Grubhub we believe in giving back through programs like the Grubhub Community Relief Fund and donating $1 million to the Equal Justice Initiative in 2020. Employees are also given paid time off each year to support the causes that are important to them.
Vaccination Requirement: Grubhub employees are required to be fully vaccinated, and must be able to show proof of full-Covid-19 vaccination, and booster if eligible, prior to starting employment. Fully vaccinated is defined as: "2 weeks have passed since your second dose in a 2-dose series, such as the Pfizer or Moderna vaccines, or 2 weeks after a single-dose vaccine, such as Johnson & Johnson's vaccine." Those eligible to receive the booster must receive the booster to be considered fully vaccinated, and those not yet eligible will be required to obtain the booster once eligible (6 months post last dose).

Grubhub is an equal opportunity employer. We welcome diversity and encourage a workplace that is just as diverse as the customers we serve. We evaluate qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. If you're applying for a job in the U.S. and need a reasonable accommodation for any part of the employment process, please send an email to TalentAcquisition@grubhub.com and let us know the nature of your request and contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this email address.

CA Privacy Notice: If you are a resident of the State of California and would like a copy of our CA privacy notice, please email privacy@grubhub.com.

, New York

Grubhub is a leading online and mobile food-ordering and delivery marketplace with the largest and most comprehensive network of restaurant partners, as well as nearly 24 million active diners. Dedicated to connecting diners with the food they love from their favorite local restaurants, Grubhub elevates food ordering through innovative restaurant technology, easy-to-use platforms and an improved delivery experience. Grubhub features over 300,000 restaurants and is proud to partner with more than 225,000 of these restaurants in over 4,000 U.S. cities and London. The Grubhub portfolio of brands includes Grubhub, Seamless, LevelUp, AllMenus and MenuPages.