Charlotte, North Carolina

Deliver business value through Right and Fast partnership

The future is what you make it!

 

When you join Honeywell, you become a member of our global team of thinkers, innovators, dreamers, and doers who make the things that make the future.

 

That means changing the way we fly, fueling jets in an eco-friendly way, keeping buildings safe and even making it possible to breathe on Mars.

 

Working at Honeywell isn’t just about developing cool things. That’s why our employees enjoy access to dynamic career opportunities across different fields and industries.

 

Are you ready to help us make the future?

 

As the User Experience Research Leader, you will establish, drive, and evolve insights that inform the employee user experience. In this leadership capacity, you will act as a consistent champion for the employee personas, making sure that user research best practices and methodologies are applied to drive the design of cutting-edge employee experience and outcomes.

 

Key Responsibilities:

Chart the course and leadership

·        Work across key stakeholders and personas and develop insights that craft the user experience for a multi-channel roadmap of use-cases and user stories that drive compelling outcomes and shifts for the organization

·        Use analytics, consumer data, and behavioral insights to generate new experiments and opportunities to improve our services and products end to end, as well as differentiate the overall employee experience as best in class.

·        Be able to help the teams prioritize and make tough calls around focusing on effectiveness and scalability of process, data, and technology.

Execute with Excellence

·        Lead the team of subject matter experts in all phases of UX research work: distilling research, insights, and driving design ideation. Ensure governance in design of sprints, UX requirements definition sessions, and design thinking workshops and accurate scoping of UX research and design work.

·        Ensure that the user stories and use cases are implemented to deliver the planned outcomes for the organization.

Customer Obsession

·        Able to take vision and customer needs, behaviors, and emotions, then transform them into a roadmap that delivers business results while prioritizing strategic Talent initiatives.

·        Translate human insights into powerful and impactful user stories, personas, and scenarios. Rapidly iterate on design solutions.

Push for Growth & Innovation

·        Be courageous in your thinking such that you go beyond set boundaries to create a new vision that delivers demonstrable impact in talent transformation.

 

YOU MUST HAVE:

·        Bachelor’s Degree

·        Minimum 5+ years of demonstrated experience in UX/UI research 

 

WE VALUE:

·        Experience in web and mobile solutions with an eye for the latest UX trends and best practices.

·        Experience in Employee user experience, HR, or Talent

·        Hands on experience with platforms such as Workday, Oracle Cloud, Service Now, Sales Force

·        Comprehensive understanding of customer needs and expectations, as well as, addressing those needs and expectations by simplifying complex workflows, promoting ease of use, and consistently delighting the customer

·        Exceptional communication and presentation skills to present ideas effectively to peers, senior-level executive management, external stakeholders, technical developers, and business partners

·        Experience with large scale change management/transformation projects

·        A strong strategic mindset and a systems-thinking and data analytics approach

·        A Master's degree is a plus

·        Ability to influence decisions in a highly matrixed environment

·        Proven ability to prioritize effectively and handle multiple tasks in a fast-paced environment with competing demands and deadlines

·        Passion to go above and beyond and drive excellence

 

Additional Information

  • JOB ID: req348657
  • Category: Engineering
  • Location: 855 S Mint St,Charlotte,North Carolina,28202,United States
  • Exempt
Global (ALL)

Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.

Charlotte, North Carolina

Honeywell Technology Solutions Inc. (HTSI) offers world-class competencies in management, space systems and services, engineering, logistics, information technology and testing and calibration. We provide value, expertise, competitive pricing and the highest quality standards available. Our customers can expect proven leadership processes, technical excellence and cost management. We offer more than just connections…we offer solutions.

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