Los Angeles, California

AMN Healthcare is looking for volunteers (*PAID*) who enjoy making an impact in their communities! We have an ongoing project ramping up that will help support clinicians being deployed to healthcare facilities during work stoppage events. This helps reduce the impact and allows patients to still receive quality care during these work disruptions.

 

Our Strike Onsite Support team members set up at the command base (typically a hotel near client facilities) and helps make sure traveling clinicians can get checked in to their hotels, receive transportation to the facility they are going to be working at, receive payment for their services and have a dedicated support system for any questions or concerns they may have on the project.

 

By enlisting to be apart of our team, you will assist with future events as they become available in your area. Once paired for an assignment, you will have 3 days to quickly deploy and help out at the site you are assigned to. Assignments can last anywhere from 5 to 12 days, potentially shorter or longer depending on the scale of the event.

 

The On-Site Payroll Support Specialist is responsible for supporting the HealthSource Global (HSG) Payroll team during work stoppage events.

 

 

On-Site role assignment will be determined at the time of a work stoppage event, and may include one of the following tasks:

 

  • Sort and distribution of on-site payroll materials by location
  • Confirm payroll set up ADP wisely pay card opt-in status during check in
  • Instructing clinicians on event payroll and timekeeping information during and post-strike event
  • Review and collect end of shift timekeeping
  • Distribute daily paycheck or eVoucher (CA only)
  • Organize any payroll or expense documents to scan and save into central repository
  • Maintains customer-focused, professional communication and effective response-time with Clinicians, Department team members, Payroll Leaders an on-going basis.
  • Address requests, resolve complaints and issues with a service-oriented mindset.
  • Assists other On-Site Support Specialists during times of fluctuating workloads to meet department goals.
  • Other tasks and duties as assigned.

 

Internal Customers & Partners

  • Operations
  • Recruitment
  • Credentialing
  • Client Accounts Receivable
  • Payroll/Accounting

 

External Customers

  • Clinicians
  • Hotel, Transportation, and Air Vendors
  • Client Facilities

 

Systems

  • Concur
  • UltiPro
  • Proprietary Candidate/Client Database (e.g. V2)
  • Microsoft 365 (Outlook, Word, Excel, SharePoint, Teams)

 

Minimum Education/Certifications:

  • HS Diploma or equivalent

 

Preferred Education/Certifications:

  • College coursework or degree (AA/BA, etc)

 

Minimum Experience:

  • 2 years in a fast paced, externally facing customer support department, with preferred emphasis in travel, customer service, or sales operations.
  • This position will be required to follow our Vaccine and Testing Guidance, as outlined for AMN Company Sponsored Events.

 

Respect ● Passion ● Continuous Improvement ● Trust ● Customer Focus ● Innovation

 

AMN Healthcare is an EEO/AA/Disability/Protected Veteran Employer

We encourage minority and female applicants to apply

 

We value professionalism in everything we do – this includes the professional presence we project as we interact with internal and external customers.

Los Angeles, California

AMN Healthcare is the innovator in healthcare workforce solutions and staffing services to healthcare facilities across the nation. AMN Healthcare’s workforce solutions - including managed services programs and recruitment process outsourcing - enable providers to successfully reduce complexity, increase efficiency and improve patient outcomes within the rapidly evolving healthcare environment. The Company provides unparalleled access to the largest network of quality clinicians and physicians through its innovative recruitment strategies and breadth of career opportunities. Clients include acute-care hospitals, government facilities, community health centers and clinics, physician practice groups and many other healthcare settings. For more information, visit http://www.amnhealthcare.com or http://jobs.amncareers.com/ to learn about AMN career opportunities.

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