Jacksonville, Alabama

We are seeking an experienced DevOps Engineer and Operations Lead to join a technology team that manages and support the Financial Management Group's Tax Reporting and Advisory systems and platforms which are a mix of internally developed as well as vendor based SAAS products.

You will Lead and work closely with a highly collaborative and supportive team which support and maintain the systems, improve, and automate processes, as well as deliver system changes and enhancements.

In this role, your responsibilities include, but not limited to the following:
  • Day to Day Support of the system
  • Day to Day management of team activities as well as on Hand on tasks.
  • System Configuration.
  • Working closely with business to understand the challenges and improve operational models.
  • Identifying improvement & automation opportunities and implementing the same.
  • Working closely with development team to ensure change management while implementing changes for project/enhancement
  • Issue tracking and resolution
  • Proactively working/managing system performance enhancement
  • Ensuring support processes are followed in alignment with broader IT operations teams/processes.
  • Monitoring and promoting the effective use of application.
IT Operation team is responsible for:
  • Application Monitoring and Event/Alert Management
  • Incident Management (L2 support)
  • Request Management (L2 support)
  • Change Management (UAT and Prod Release Management)
  • Risk Management (User Access Review/Periodic DR tests)
  • Strong knowledge on Windows/Unix O/S and Shell/PowerShell Scripting.
  • Strong understanding of databases (Oracle or SQL server)
  • Exposure to AWS hosted applications
  • Exposure to various tools like Remedy, Splunk, CyberArk, Bit Bucket, AppDynamics and Control-M, JIRA, Confluence etc.
  • Understanding of Dot Net Programming or any other OOP based language
  • Understanding of general ledgers, balance sheets and finance systems and/or regulatory rules will be big plus
  • Understanding of Bigdata technologies will be a plus
  • Understand SDLC as well as ITIL support framework to ensure strong understanding of processes
  • Effective communication, relationship, and stakeholder management skills
  • Strong problem-solving skills
  • Willingness to accept responsibility and work as part of a team
  • Strong client service focus and willingness to respond to queries and provide deliverables within prompt timeframes
  • The ability to work well under pressure to provide timely and accurate solutions
  • Flexibility to deal with changing priorities and multi-task
  • Ability to prioritize tasks and adhere to priorities despite conflicting requests
  • Able to appropriately raise and discuss issues
  • Ability to identify opportunities for process improvement
About the Corporate Operations Group

The Corporate Operations Group brings together specialist support services in Digital Transformation & Data, Technology, Operations, Human Resources, Business Services, Business Improvement & Strategy, and the Macquarie Group Foundation. We deliver service excellence to ensure Macquarie is open for business, deliver on transformational change, invest in our people and have deep relationships with our customers.

Our COVID-19 policy

The health and wellbeing of our employees is a priority. We continue to focus on providing a safe workplace for our people, our stakeholders and those who visit us, and are committed to contributing to the safety of the communities where we live and work.

In line with evolving health regulations and many of our industry peers, we require all Macquarie employees in the United States to be fully vaccinated against COVID-19 and provide proof of full vaccination in order to attend the office and to participate in external meetings and business travel, unless a reasonable accommodation is approved or as otherwise required by law.

Our commitment to Diversity, Equity and Inclusion

The diversity of our people is one of our greatest strengths. An inclusive and equitable workplace enables us to embrace that diversity to deliver more innovative and sustainable solutions for our people, clients, shareholders and communities. At Macquarie, you'll be encouraged to be yourself and supported to perform at your best. If you're inspired to deliver on our purpose of 'empowering people to innovate and invest for a better future', we want you on our team. If you need adjustments made to the recruitment process, please reach out to your recruiter.

All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, national origin, age, disability, protected veteran status, genetic information, marital status, gender identity or any other impermissible criterion or circumstance. Macquarie also takes affirmative action in support of its policy to hire and advance in employment of individuals who are minorities, women, protected veterans, and individuals with disabilities.

We equip our people with the support to work in a range of flexible ways. Talk to us about what working arrangements would help you thrive.

Jacksonville, Alabama

A career at Macquarie means transitioning military service members, military veterans and military spouses can have the opportunity to develop and utilize new skills, explore interesting fields and do challenging work that will impact the lives of people around the world—whether it’s accelerating the green energy transition, helping sustain global food supplies, or investing in essential infrastructure. At Macquarie, we’re empowering people to innovate and invest for a better future.

Macquarie is a global financial services group operating in 33 markets in asset management, retail and business banking, wealth management, leasing and asset financing, market access, commodity trading, renewables development, specialist advisory, capital raising and principal investment.


Who We Are Looking For?

We are looking for people who can help us examine problems from every angle, challenge the status quo, and come up with new and innovative ways of progressing our business. We know success comes from encouraging our people to think differently so regardless of your level or background, if you have ideas that have merit, we’ll give you the opportunity to develop and test them to see where they can lead.

At Macquarie, we value the innovation and creativity that diversity of thought brings. In every one of our offices around the world, you’ll find individuals from varied backgrounds with different ways of thinking, different skills and different experiences, which is critical to the wide range of services Macquarie delivers across the globe as well as understanding the communities in which we operate.

You’ll be supported by an inclusive team where the unique perspectives, ideas and experiences that all of our people bring are valued. Part of that support comes from our Veterans at Macquarie employee network group which provides a forum to support our diverse military population with awareness, education, professional development, and community initiatives. 


Should I Apply?

With offices in 26 locations across the Americas, we have roles available across the region. Some common areas of expertise that we are looking for include accounting, operations, cyber security, software engineers, risk management, compliance, data scientists, executive assistants.

Macquarie is committed to hybrid working for the long term, which means most of our people balance time spent working in the office and remotely. Our approach empowers us to work together flexibly while taking advantage of the benefits of coming together in person. Each of our groups has different needs so expectations for hybrid working are set on a group and team basis.


What Happens After I Apply?

Once you click ‘Apply Now’ on a Macquarie job posting, you will be re-directed to fill out an application on our career page. In order to be considered for the next step, please complete the application on the Macquarie career page and make sure you have an updated resume uploaded to your RecruitMilitary profile. Please let us know in your application that you found this opportunity through RecruitMilitary. Once we review your resume and profile, a recruiter will reach out to provide you with more information.


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